Tyler, with ID Wholesaler, is a wonderful person to work with. He is always attentive to our needs when making purchases. He is quick and efficient. Tyler has outstanding customer service on the phone... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Needed a small order ($125) and I was treated the same as if I were spending a million. Sales person, Mark Swanson, was the rep and he was respectful, knowledgeable, and professional in all aspects.... Se mer
Mark Nusbaum in Sales was helpful in locating our account and assisted in assuring we got the correct prox cards needed. They are quick and simple in their ordering process. He also provided his cont... Se mer
I placed an order January 2020 and they decided not to bill me (I never noticed they hadn't) until over a year later. This caused a time consuming accounting mess on my end. There are plenty of other... Se mer
Företaget har svarat
Företagsinformation
Om ID Wholesaler
Skrivet av företaget
ID Wholesaler launched in early 2004 with simple goals: provide those seeking photo identification products with truly expert advice, an easy-to-use website, unmatched selection and pricing, and "tell-your-neighbors" type of customer service. More than 13 years and over 100,000 customers later, we’re still striving to do these things. We have grown to be the largest online retailer of photo identification equipment.
Why We're Successful
When you call ID Wholesaler, you speak with one of our friendly, highly-trained account managers. They’re not reading from a script or scrambling to look up specifications on your product, they know photo ID and will help you find the right product (not simply the most expensive product) to meet your needs.
Unlike virtually all of our competitors, we stock a huge selection of inventory and employ our own factory-trained technicians. We couldn't imagine selling photo ID equipment any other way. Ask your current supplier if they service their own products. Odds are they don't.
Our job is to make your job easier
Our highest value is to support our customers (you), and we're proud that our team has consistently received glowing testimonials. If you’re already a customer, thanks! If you’re visiting us for the first time, we hope to have an opportunity to "wow" you soon.
Kontaktuppgifter
7003 W. Lake Street, 55426, St. Louis Park, USA
- (800) 321-4405
- sales@idwholesaler.com
- www.idwholesaler.com
4,5
Utmärkt
5 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Purchased a Fargo DTC 1250e printer…
Purchased a Fargo DTC 1250e printer from Mark. He was helpful and got it to us very quickly.
While setting it up I had to call idWholesaler's Tech support. It was fantastic! How wonderful to get someone who knows what he's doing, is nice and got my printer up and running in 12 minutes! How refreshing.
12 november 2019
Omdöme utan inbjudan
They were very helpful in making sure I…
They were very helpful in making sure I got the features I needed for my lanyard order.
12 november 2019
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I’m very satisfied.I lost my ID badge.I…
I’m very satisfied.I lost my ID badge.I went on line and found the Exact one that I lost.I didn’t need 50,But I didn’t see where I could order less then 50. I decided to order and give some out to my friends.
12 november 2019
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It was not clear the software was sold…
It was not clear the software was sold separately. This may have been a determining factor in the purchase decision. I feel as if I was misled.
12 november 2019
Omdöme utan inbjudan
Svar från ID Wholesaler
Hello, Eric ~
Thank you for choosing ID Wholesaler and for taking the time to provide valued feedback on your recent experience.
Upon review of your account, you placed an online order for an ID card printer and a ribbon on Wednesday, October 30th. Our manufacturers typically do not include software with an ID card printer as each user has different needs and applications for the printer’s use. Each ID printer product page on our website features a “What’s Included” list of all the items that are included with the card printer.
Your frustration is understandable, and we regret that your shopping experience with us was less than satisfactory. Providing customers with an exceptional experience is a top priority for us, and it's disappointing to find out that we missed the mark on your order. Please accept our sincere apologies.
Thank you for your business, Eric. We hope you’ll consider giving us another chance to provide you with outstanding service.
Kind regards,
The ID Wholesaler Team
Emily is super helpful and always finds…
Emily is super helpful and always finds the best solution for us.
12 november 2019
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I placed an order online and it did not…
I placed an order online and it did not give me the option to customize the product. I called them immediately to cancel the order so I could re-order the correct product. They told me it was too late and I would have to send back the product once I received it.
12 november 2019
Omdöme utan inbjudan
Svar från ID Wholesaler
Hello, Maria ~
Thank you for choosing ID Wholesaler and for taking the time to provide valued feedback on your recent experience.
In reviewing your account, you placed an online order for standard round badge reels on Tuesday, November 5th. Because you actually wanted personalized badge reels instead, you called your dedicated Account Manager, Stephen, in an attempt to cancel your first order. Unfortunately, it had already been processed. Stephen will get in contact with you about returning your original order.
The good news is that you should receive your custom round badge reels on Friday, November 15!
Thank you for your business, Maria. We hope you’ll consider giving us another chance to provide you with outstanding service.
Kind regards,
The ID Wholesaler Team
Your customer service by phone or email…
Your customer service by phone or email is always excellent. There is always a quick response on any of our school request.
12 november 2019
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I ordered in the afternoon and the very…
I ordered in the afternoon and the very next morning the supplies were delivered to our office! Excellent!
12 november 2019
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You guys are the best
You guys are the best, super fast at a great price :)
12 november 2019
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The best kind of transaction. Easy, Fast, Accurate.
It was easy to order and my product arrived very quickly. Thank you for a perfect consumer experience.
11 november 2019
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communication between departments seems…
communication between departments seems a little lacking as I had 2 emails and a phone call checking to see that spelling was correct. But if I attribute it to a company caring about accuracy....you are the best at it.
Lanyards are just as described and perfect! Thank you!
8 november 2019
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I have had no problems with ID…
I have had no problems with ID Wholesaler. Ordering is made easy and delivery is great.
8 november 2019
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No Free Returns.
No free returns...
If you are company looking for quality badge holders for your employees, USE AMAZON. I purchased 100 badge holders and when they arrived they weren't the proper holders necessary for outdoor work. They charged 15 dollars for shipping on top of 63.98 for the badges. To return them, it was going to cost an additional 15 dollars. In this day-and-age you come to expect the ability to return products that are not what you are looking for. My fault for not reading the fine print.
8 november 2019
Omdöme utan inbjudan
Svar från ID Wholesaler
Hello –
Thank you for taking the time to provide valuable feedback on your recent experience with ID Wholesaler.
In reviewing your account details, you placed an order for clear multi-card rigid badge holders on Wednesday, October 30th. We’re sorry to hear that the ID badge holders you purchased weren’t the style you needed.
Your frustration is understandable. Providing our customers with an exceptional experience is a top priority for us, and we regret that we missed the mark on your order. Your dedicated Account Manager, Blake, will help you replace the badge holders you ordered. He will call you with an update as soon as he is able.
To ensure orders are fulfilled and shipped to meet both our internal expectations as well as our customer’s expectations, website orders are shipped through our FedEx account. Please know that all shipping rates are calculated by FedEx, and that rate is based on destination, origin and weight. We do not add an additional cost for shipping and handling. We do, however, offer free standard shipping on all orders over $100 to help our customer save even more on their purchase.
Thank you for the time you took to provide feedback. Your business is appreciated, and we hope to have the opportunity to serve you again soon.
Kind regards,
The ID Wholesaler Team
Bad record keeping from our old IT…
Bad record keeping from our old IT person meant we no longer had the reorder information for badges. ID Wholesaler was able to identify the card, and ship us blanks that worked the first time. Great service!
7 november 2019
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Meeting My Needs
They carry the products I need and at an affordable price. Easy to order and quick delivery. Meets my needs on all fronts!
7 november 2019
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Not quite as happy with performance of…
Not quite as happy with performance of reels since they changed packaging/supplies - they just don't seem to be as durable. We've had more badge malfunctions since change/customer complaints.
7 november 2019
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Great prices and fast delivery!
7 november 2019
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Great no problem
6 november 2019
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