Ickle Bubba Omdömen 5 187

TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Super Kinderwagen..top Qualität..Lieferung wie angegeben und damit keine Probleme gehabt. Leider hatten nur die Adapter für den Autositz gefehlt dies wurde aber durch 2 Mail sofort geklärt und uns wur... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

This is my second purchase from Ickle bubba, the second time round once I unpacked the package the travel system wasn’t quite what we werre looking for in terms of the function of the pram. However... Se mer

Betygsatt 4 av 5 stjärnor

First contacted this company via WhatsApp on April 1st, regarding a faulty stroller. Still no resolution. WhatsApp os manned by a computer and keeps ending the chat. Emailed to follow up. Still wa... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I experienced really great communication with this company, resolved my issue very quickly and efficiently. I am really happy with the outcome, and love the products from here. Really affordable and g... Se mer

Företaget har svarat

Företagsinformation

  1. Babyaffär
  2. Barnmöbelbutik
  3. Presentbutik
  4. Mammabutik

For all parents on their journey.

Skrivet av företaget

Parenting made affordable.
There’s a lot to buy for baby, so your money needs to stretch as far as it can. We’ll help you boss your budget with affordable prices, product bundles and helpful advice.
A brand you can trust.
When it comes to baby, it’s important that you can put your trust in the things you use. That’s why our products come with a 4 Year Warranty, and we test everything rigorously.
Styling out the everyday.
Our range is designed to provide possibilities no matter what your budget or lifestyle. We’re committed to offering stylish parenting solutions at the right price.
Making life easier.
We make shopping simple, with easy to understand product information, live chat & WhatsApp assistance, plus stress-free services like Free delivery on orders over £50.

Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

5 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 99 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 5 av 5 stjärnor

This is my second purchase from Ickle…

This is my second purchase from Ickle bubba, the second time round once I unpacked the package the travel system wasn’t quite what we werre looking for in terms of the function of the pram.
However, from the point of contacting customer service Lahara and her team sorted arranging for a different model to be delivered and a return of the old model, the process has been seamless and uneventful. The whole team have been extremely helpful and Courteous. I couldn’t be more thankful and recommend highly enough. The quality of the products have been of a really high standard, thank you.

17 april 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Ich habe ein Set bestehend aus…

Ich habe ein Set bestehend aus Isofix-Basis, Kindersitz und Kinderwagen in Beige bestellt. Leider hatte der Beigeton einen leichten Rosastich, was mir persönlich nicht gefallen hat. Die Rücksendung verlief problemlos und wurde auch zügig abgewickelt – das war positiv.

Allerdings bin ich inzwischen sehr verärgert über die Ersatzlieferung: Der Autositz ist zwar angekommen, aber der Kinderwagen wurde auch nach eineinhalb Monaten noch nicht geliefert. Laut Status befindet er sich seit Wochen „in Transit“.

Besonders ärgerlich ist, dass mein Entbindungstermin unmittelbar bevorsteht und ich aktuell ohne Kinderwagen dastehe. Trotz zahlreicher Kontaktversuche und vieler E-Mails konnte bisher keine zufriedenstellende Lösung gefunden werden.

Insgesamt hinterlässt das einen sehr frustrierenden Eindruck. Gute Rückabwicklung, aber die lange Lieferzeit und mangelhafte Kommunikation sind aus meiner Sicht nicht akzeptabel.

17 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service 5⭐️

17 april 2026
Omdöme utan inbjudan
Logotyp för Ickle Bubba

Svar från Ickle Bubba

Hi there,

Thank you for your lovely feedback. We’re really pleased to hear you had such a positive experience with our team and that everything met your expectations. It means a great deal to us to know you were happy with the support you received.

If you ever need anything in the future, we’re always here to help.

Best wishes,
Team Bubba

Betygsatt 5 av 5 stjärnor

Really great customer service

16 april 2026
Omdöme utan inbjudan
Logotyp för Ickle Bubba

Svar från Ickle Bubba

Hi Liam,

Thank you for your kind feedback. We’re so pleased to hear you had a positive experience with our team. It means a lot to us to know our support made a difference.

Should you need anything in the future, we’re always here to help.

Warm regards,
Team Bubba

Betygsatt 5 av 5 stjärnor

I experienced really great customer service!

I experienced really great communication with this company, resolved my issue very quickly and efficiently. I am really happy with the outcome, and love the products from here. Really affordable and good quality, budget friendly. As a first time mum, it was great to be able to purchase everything I need in one bundle. I would definitely be purchasing more items from here in the future :)

16 april 2026
Omdöme utan inbjudan
Logotyp för Ickle Bubba

Svar från Ickle Bubba

Hi Megan,

Thank you so much for your thoughtful review. We’re delighted to hear you had such a positive experience with our team and that your issue was resolved quickly and smoothly.

It’s especially lovely to know that as a first time mum, you found everything you needed in one bundle and that it made things a little easier for you. That means a great deal to us.

We’re so pleased you’re happy with your purchase and we look forward to supporting you again in the future.

If there’s ever anything you need, we’re always here to help.

Kind regards,
Team Bubba

Betygsatt 1 av 5 stjärnor

After my first review

After my first review. They sent out what looked like to be my pram!!! However only came half my package…. I’m really angry with this company at how unprofessional it has been. I ordered the 12 piece stomp luxe, I should not be receiving half my items. AGAIN JUST FEELS LIKE THEY ARE ROBBING PEOPLE. Now only have half my package amazing!!

16 april 2026
Omdöme utan inbjudan
Logotyp för Ickle Bubba

Svar från Ickle Bubba

Hi Soraia,

Thank you for your updated review. We’re really sorry to hear how frustrating this situation has been, especially after your previous experience.

We completely understand your concerns about receiving only part of your order, and this is not the standard of service we aim to provide. Please be assured that your remaining items are being looked into as a priority so this can be resolved as quickly as possible.

We appreciate how disappointing this must feel and thank you for your patience while we work to put this right.

Kind regards,
Team Bubba

Betygsatt 5 av 5 stjärnor

Really good service

Really good service, resolved my issue and replacement was sent and received. Thank you

10 april 2026
Omdöme utan inbjudan
Logotyp för Ickle Bubba

Svar från Ickle Bubba

Hi there,

Thank you for your kind feedback. We’re really pleased to hear your issue was resolved smoothly and that your replacement reached you safely. It’s great to know everything has been sorted to your satisfaction.

If you need anything else in the future, just let us know.

Best wishes,
Team Bubba

Betygsatt 5 av 5 stjärnor

Ich bin mehr als zufrieden mit meinem…

Ich bin mehr als zufrieden mit meinem Ickle Bubba Kinderwagen. Er ist sehr einfach zu bedienen und sieht außerdem sehr schick aus. Die Lieferung war super schnell und der Kundenservice sehr kompetent und freundlich. Ich würde ihn auf jeden Fall weiterempfehlen.

16 april 2026
Omdöme utan inbjudan
Logotyp för Ickle Bubba

Svar från Ickle Bubba

Hallo,

Vielen Dank für Ihr wunderbares Feedback. Es freut uns sehr zu hören, dass Sie mit Ihrem Kinderwagen so zufrieden sind und sowohl die Handhabung als auch das Design Ihren Erwartungen entsprechen.

Auch dass die Lieferung schnell bei Ihnen war und Sie positive Erfahrungen mit unserem Kundenservice gemacht haben, bedeutet uns sehr viel.

Vielen Dank für Ihre Weiterempfehlung und Ihr Vertrauen in uns.

Sollten Sie künftig noch Fragen haben oder Unterstützung benötigen, sind wir jederzeit gerne für Sie da.

Danke,
Team Bubba

Betygsatt 5 av 5 stjärnor

This is the second time I’ve contacted…

This is the second time I’ve contacted Ickle bubba due to a problem and both times I’ve had a quick hassle free service. They have resolved my issues and been an easy process in contacting them, with a quick response. Fantastic service can’t fault them at all.

14 april 2026
Omdöme utan inbjudan
Logotyp för Ickle Bubba

Svar från Ickle Bubba

Hi Rebecca,

Thank you so much for your continued support and for taking the time to share your experience. We’re really pleased to hear that on both occasions our team was able to assist you quickly and make the process straightforward.

It’s great to know you’ve found getting in touch easy and that your concerns were resolved without any difficulty. That’s exactly the level of service we strive to provide.

We’re always here if you need anything in the future.

Kind regards,
Team Bubba

Betygsatt 5 av 5 stjärnor

Super Kinderwagen..top Kundenservice

Super Kinderwagen..top Qualität..Lieferung wie angegeben und damit keine Probleme gehabt. Leider hatten nur die Adapter für den Autositz gefehlt dies wurde aber durch 2 Mail sofort geklärt und uns wurden Sie direkt neu zugesandt. Sehr freundlicher Kundenservice schnell erreichbar und bei Problemen hilfreich. So wie alles sein sollte sind defintiv zufrieden und würden immer wieder dort einen Wagen etc. kaufen! ☺️

15 april 2026
Omdöme utan inbjudan
Logotyp för Ickle Bubba

Svar från Ickle Bubba

Hi Celina,

Vielen Dank für Ihr tolles Feedback. Es freut uns sehr zu hören, dass Sie mit dem Kinderwagen zufrieden sind und dass die Lieferung reibungslos verlaufen ist.

Es tut uns leid, dass die Adapter zunächst gefehlt haben, aber es ist schön zu wissen, dass dies schnell geklärt werden konnte und Sie zügig Ersatz erhalten haben.

Besonders freut es uns, dass Sie unseren Kundenservice als hilfsbereit und gut erreichbar erlebt haben. Genau das ist unser Anspruch.

Wir danken Ihnen sehr für Ihr Vertrauen und Ihre Weiterempfehlung.

Wenn Sie in Zukunft noch Unterstützung benötigen, sind wir jederzeit gerne für Sie da.

Kind regards,
Team Bubba

Betygsatt 1 av 5 stjärnor

My items came incomplete and I’m still…

My items came incomplete and I’m still yet to receive the remaining

10 april 2026
Logotyp för Ickle Bubba

Svar från Ickle Bubba

Hi Ellen,

Thank you for your review. We’re really sorry to hear that your order arrived incomplete and that you’re still waiting for the remaining items.

This isn’t the experience we aim to provide, and we understand how frustrating this must be. We’d like to reassure you that we are looking into this and working to get the missing items to you as soon as possible.

If you haven’t already, please get in touch with our team so we can assist you further and provide an update.

Warm regards,
Team Bubba

Betygsatt 2 av 5 stjärnor

Sent wrong pushchair.

Sent wrong pushchair.

2 april 2026
Logotyp för Ickle Bubba

Svar från Ickle Bubba

Hi Rebecca,

Thank you for your feedback, and we’re really sorry for the initial issue with your order.

I can see that you’ve already been in touch with our team and that this has now been resolved for you. We’re glad we were able to put things right, but we do apologise again for the inconvenience caused in the first place.

If you need anything else, please don’t hesitate to get back in touch, we’re always happy to help.

Warm regards,
Team Bubba

Betygsatt 1 av 5 stjärnor

Very poor communication

Very poor communication as it's difficult to speak to an actual person. When you do, it's via email and takes over 24 hours for responses. When I received my order an item was missing and the car seat I ordered was not the same as the picture. I am currently in the process of organising a return which has already taken almost 5 working days as communication is so poor.

7 april 2026
Logotyp för Ickle Bubba

Svar från Ickle Bubba

Hi Kirsty,

Thank you for taking the time to share your feedback, and we’re really sorry to hear about your experience. We completely understand how frustrating it is when communication feels slow and when an order doesn’t arrive as expected, especially with a missing item and a discrepancy on the car seat.

We also appreciate your comments regarding response times. While our team does aim to reply as quickly as possible via email, we’re sorry this has not met your expectations on this occasion and that it has added to the delay in resolving your return.

We understand how important it is to get this sorted for you and appreciate your patience while the return is being processed. Your feedback has been noted and will be shared with the relevant teams to help us improve both communication and the overall experience.

Warm regards,
Team Bubba

Betygsatt 2 av 5 stjärnor

Damaged packaging

The box the item was in was torn and damaged possibly due to the item being opened previously. As this was a gift it is disappointing. I have contacted the company regarding this issue and I am awaiting a reply.

9 april 2026
Logotyp för Ickle Bubba

Svar från Ickle Bubba

Hi there,

Thank you for taking the time to share your feedback, and we’re really sorry to hear about the condition the box arrived in. We completely understand how disappointing this must be, especially as it was intended as a gift.

We’re also sorry that you’ve needed to raise this with us and are still waiting for a response. Please rest assured your message has been noted and will be picked up as soon as possible so we can look into this properly for you.

Warm regards,
Team Bubba

Betygsatt 5 av 5 stjärnor

Easy and speedy process from order to…

Easy and speedy process from order to delivery

8 april 2026
Logotyp för Ickle Bubba

Svar från Ickle Bubba

Hi Paul,

Thank you so much for your lovely review! We’re really pleased to hear that the whole process from ordering through to delivery was easy and quick for you.

If you ever need anything else, please don’t hesitate to get back in touch, we’re always happy to help.

Warm regards,
Team Bubba

Betygsatt 4 av 5 stjärnor

Très belle pousette facile à utiliser

La pousette est vraiment très belle et plutôt solide pas trop lourde ni trop légère et facile a manipuler pour ouvrir les verrous ou retirer les roues, par contre les housses sont difficiles a mettre j'ai eu du mal surtout enceinte sinon le service client est réactif j'avais mon châssis avec un verrou bloquer le nouveau châssis fonctionne parfaitement une pousette qui vaut son prix mais les fermetures et housses peut être a revoir (elle déraille facilement)

25 mars 2026
Logotyp för Ickle Bubba

Svar från Ickle Bubba

Bonjour Amélie,

Merci beaucoup pour ton avis détaillé, nous apprécions vraiment que tu aies pris le temps de partager ton expérience. Nous sommes ravis d'apprendre que tu trouves la poussette belle, solide et facile à manier, et que notre service client a pu résoudre rapidement le problème avec le verrouillage du châssis.

Nous sommes désolés d'apprendre que vous avez trouvé les housses et les accessoires un peu difficiles à manipuler, en particulier pendant votre grossesse, et nous apprécions sincèrement vos commentaires honnêtes à ce sujet. Les retours comme le vôtre sont extrêmement précieux et seront transmis à notre équipe produit afin de nous aider à continuer à nous améliorer.

Nous sommes ravis que vous estimiez globalement que la poussette offre un bon rapport qualité-prix et que le châssis de remplacement vous convienne. Si vous avez besoin d'autre chose, n'hésitez pas à nous recontacter, nous sommes toujours ravis de vous aider.

Cordialement,
L'équipe Bubba

Betygsatt 4 av 5 stjärnor

First contacted this company via…

First contacted this company via WhatsApp on April 1st, regarding a faulty stroller. Still no resolution. WhatsApp os manned by a computer and keeps ending the chat.
Emailed to follow up. Still waiting. Stroller is useless to me, as its so hard to push. Resistance in the wheels, meaning you have to put a huge amount of effort into just pushing the stroller. I bought it for walking/running, but wouldnt be suitable for this the way it is now.

Updated to add - Lahara from Ickle bubba reached out and the issue has been resolved with a replacement being sent out.

1 april 2026
Omdöme utan inbjudan
Logotyp för Ickle Bubba

Svar från Ickle Bubba

Hi Maria,

Thank you for taking the time to share your feedback, and we’re really sorry to hear about the issue you’re experiencing with your stroller. We completely understand how frustrating this must be, especially when it’s not performing as expected for its intended use.

We’re also sorry to hear you’ve had difficulty getting through to us via WhatsApp and email. That’s not the experience we want for our customers, and we really appreciate your patience while we work through this with you.

I can see that an agent is currently working on your case, and we’ll make sure it’s followed up as quickly as possible.

Warm regards,
Team Bubba

Betygsatt 5 av 5 stjärnor

Great customer service when I enquired…

Great customer service when I enquired about an item being out of stock
Super fast delivery

31 mars 2026
Logotyp för Ickle Bubba

Svar från Ickle Bubba

Hi Miss Shorrock,

Thank you so much for your kind review! We’re really pleased to hear that our team could help with your enquiry about the out of stock item and that your order arrived quickly once placed.

If you ever need anything else, please don’t hesitate to get back in touch, we’re always happy to help.

Warm regards,
Team Bubba

Betygsatt 5 av 5 stjärnor

My push chair broke while still under…

My push chair broke while still under warranty and customer service really helped get the problem fixed, sending new parts to do the job

31 mars 2026
Omdöme utan inbjudan
Logotyp för Ickle Bubba

Svar från Ickle Bubba

Hi Toni,

Thank you so much for your kind review! We’re really sorry to hear about the issue with your pushchair, but we’re so pleased our customer service team were able to help and get replacement parts sent out to get things sorted for you.

If you ever need anything else, please don’t hesitate to get back in touch, we’re always happy to help.

Warm regards,
Team Bubba

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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