I had such a great experience shopping here! They have an amazing selection of items that are hard to find in the UAE, which made the visit well worth it. What I appreciated the most was the exce... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought from them my popmart collection. 100% authentic. Packaging was very secure and items were delivered a day after placing an order. Customer service was also great — quick responses and ve... Se mer
I recently visited Hypeselection and had a pleasant overall experience. The staffs were genuinely friendly and welcoming. They made me feel comfortable browsing and were happy to answer questions wit... Se mer
I was just googling for Sonny angel cases for me to use my SA as my bag charm and Hypeselection appeared and it just happened to be on SALE. I have ordered all the colors they have online. Once I have... Se mer
Företagsinformation
Skrivet av företaget
Welcome to HypeSelection, Dubai's emerging destination for sneaker and streetwear enthusiasts. Dive into our carefully curated collection, featuring the trendiest, most coveted, and awe-inspiring brands in the sneaker and street-wear realm. Accessibility isn't just a buzzword for us; it's a promise. From novices stepping into the world of hype sneakers to seasoned collectors expanding their prized possessions, our commitment remains consistent: an unparalleled shopping experience, bolstered by unwavering authenticity. Join us on our journey as we aspire to be not just a store, but a movement for all things streetwear and sneakers.
Kontaktuppgifter
City Center Mirdif, 00000, Dubai, Förenade Arabemiraten
- management@hypeselection.com
- www.hypeselection.com
4,5
Utmärkt
40 omdömen
Ber kunder att lämna omdömen
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Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
First time client and I can’t tell enough how helpful, available and friendly was the customer service, they went beyond in order to assist me with the product I wanted. A big bravo and thank you!
6 maj 2025
fast and easy
How fast the delivery is and that the contact between courier and receiver is easy
2 april 2025
Order Number 2228
Order Number: #2228
Placed on January 16, 2025 at 11:53 am
Item: Jordan 1 Retro High Bred Toe Keychain - OS - Brand New / Hype Selection Store
Total Price including the delivery charge: 135 AED
I called your customer service team at +971 54 788 1676, today at 1:36pm and I spoke to Osama. I asked him, I need to clarify about the delivery of my Order. Without confirming what my order was or any details of my order, he immediately said that if I placed my order before 12pm, my order will be delivered the same day, otherwise, if the order is placed after 12pm, the order will be delivered the next day.
I told Osama, you didn't even ask any details of my order. Could you please check first the details of my order? I told him that I ordered the keychain. And then he said, yes, you placed the order before 12pm so your order will be delivered today before 8pm. Satisfied with Osama's response, I hung up.
A few minutes later, Osama called me. He said that my order will be delivered tomorrow. He wants to clear out that your website that states "Orders placed by 12 PM will ship the same day, while those placed after will ship the next day", means that the orders placed before 12pm will be delivered the next day and if after 12pm, orders will be delivered the day after the next day. Moreover, he said that the word "Ship" in their sentence means that the order will be shipped in the STORE and not in the customer's delivery place. I told him, why would you make such statements on your website? Why would the customer be concerned about the shipment of your product in your store?! The customer is only concerned when the order will be delivered to them! And in the first place, why would OSAMA initially tell me that my keychain order will be delivered at 8pm today? Is it because my order is a single keychain, that is almost worthless?
The same explanation I had when your Manager Karan called me. "NO DELIVERY ON THE SAME DAY"
I have been referred by my Emirati friend to order this keychain from your store. He said that he has not experienced this kind of issue before because he usually picks up his shoes orders from your store. If I knew that your words "Orders placed by 12 PM will ship the same day, while those placed after will ship the next day" still means the next day, then I should have placed my order on pick up. THESE WORDS ARE MISLEADING, IT IS FALSE ADVERTISEMENT.
Unfortunately, this BAD EXPERIENCE ruined my boyfriend's birthday surprise!
16 januari 2025
Svar från Hypeselection
Thank you for reaching out and sharing your experience with us. We understand your frustration and the disappointment caused by the misunderstanding regarding your order delivery. Please know that we value your feedback and take all concerns seriously, as we continuously strive to provide the best possible service to our customers.
To clarify, our shipping terms state: Next Day Delivery: Orders placed by 12 PM will ship the same day, while those placed after will ship the next day.
This means that orders placed before 12 PM are dispatched on the same day but delivered the following day. We understand how this phrasing may have led to confusion, and we appreciate your comments about how we might make this clearer in the future.
Regarding the interactions you had with our team, we’d like to assure you that every customer, regardless of order size or value, is equally important to us. While our intention was to explain our policies and assist you, I regret if our communication fell short of your expectations.
At HypeSelection, we pride ourselves on transparency and customer care. While we may not have met your expectations in this instance, we hope you can see that our team acted in good faith and within the terms stated on our website.
We sincerely regret that this situation has left you dissatisfied. Your experience matters to us, and we hope for an opportunity to restore your confidence in the future. Should you have further questions or concerns, please feel free to reach out to us
Very positive experience.
Very positive experience shopping with hypeselection. Great product selection + friendly and helpful customer service! Thanks!
26 december 2024
Svar från Hypeselection
Thank you for shopping with us and we hope to see you soon!
Recently visited in Mirdif City Center…
Recently visited in Mirdif City Center and it was good experience
20 december 2024
Svar från Hypeselection
Thank you for visiting us and we hope to see you soon!
Selling figures that were very hard to…
Selling figures that were very hard to find across the UAE because there isn't any proper store that sells it.
30 november 2024
Svar från Hypeselection
Thank you for shopping with us and we hope to see you soon!
Thank you
Hello! Thank you for this reliable shopping experience. My Ugg slippers arrived very quickly.
22 november 2024
Svar från Hypeselection
Thank you for shopping with us and we hope to see you soon!
Good staff & products.
Kind & respectful staff. Good products for a reasonable price.
16 november 2024
Svar från Hypeselection
Thank you for visiting us and we hope to see you soon!
Friendly staff and my nephew was very…
Friendly staff and my nephew was very happy with his purchase
28 september 2024
Svar från Hypeselection
Thank you for your support and we hope to see you soon!
The shoe is amazing and the service is…
The shoe is amazing and the service is the best, the staff was very helpful and kind, and I will give them 10/10.
Thank you so much HYPE SELECTION ❤️
22 september 2024
Omdöme utan inbjudan
Svar från Hypeselection
Thank you for your positive words and we hope you enjoy your purchase!
Svar från Hypeselection
Thank you for your feedback!
The guy who runs the store is a dope…
The guy who runs the store is a dope ass dude very chill super welcoming get him a raise bruh
17 juni 2024
Svar från Hypeselection
Thank you for your positive feedback!
Ppl who work here r so sigma
13 juni 2024
Svar från Hypeselection
Thank you for visiting Hypeselection and for your review, we hope to see you soon again!
Svar från Hypeselection
Thank you for visiting Hypeselection and for your review, we hope to see you soon again!
Svar från Hypeselection
Thank you for visiting Hypeselection and for your review, we hope to see you soon again!
Great selection of shoes
Great selection of shoes. They can even order the shoes you want.
12 december 2023
Svar från Hypeselection
Thank you for visiting Hypeselection and for your review, we hope to see you soon again!
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