Not received the watch yet so too early to comment but the ordering process was easy to complete
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Not received the watch yet so too early to comment but the ordering process was easy to complete
Företaget har svarat
I would like to leave a review for the staff of H Samuel's on Lord Street, Southport. A great team, especially Diane, very helpful indeed, giving me plenty of info, and help helping me to choose the p... Se mer
Företaget har svarat
called in on a rainy thursday afternoon as i was looking for some stud earings as a thank you gift It was so nice to be greeted by the two staff alex and ann who made me feel welcome and advised me... Se mer
Företaget har svarat
I brought my grandmother's 22c gold wedding ring to Southport store to have it enlarged. The store sent it away for an estimate. The store rang my home phone to advise the cost would be £499 I request... Se mer
Skrivet av företaget
245-251 Lord Street, PR8 1NY, Southport, Southport, Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very friendly and helpful staff. I am very pleased with my purchase.
The staff directed me to earrings for my mums birthday they thought she would like after I informed them how much she loved another pair from H. Samuels I had bought her last Christmas. My mum was really happy.
My order was cancelled, 2 days after the promised delivery date, due to being OOS! Pleased with how H Samuel responded to my complaint when they found a similar watch in stock in NI and arranged for me to pick it up at my local H Samuel in Southport, who fitted my watch and honored the original sale price.
Really love the watch and the service from H Samuel, Southport.
I brought my grandmother's 22c gold wedding ring to Southport store to have it enlarged. The store sent it away for an estimate. The store rang my home phone to advise the cost would be £499 I requested to return back to store. I then went to another jeweller who quoted £85 I asked them to provide an received a wonderful ring back. I also asked for a price to make an engagement ring and larger and was advised this was not possible as it would loosen the stones as they were loose and could not be done. So I asked if they would make the stones secure a quite was given and I asked for the ring to be returned. When I left the ring at the shop all the stones were in place when I got it back one of the rubbies was out in a plastic bag. As you can imagine I was not happy. I again took the ring to the jeweller which I had been to and they are putting the ruby back in and enlarging it for a lot less than your store in Southport. So I would not recommend your company as I feel that I was being tipped off. £499 price is a lot more than £85 for the same job. The manager in your store asked me to let her see the wedding ring when I had had it altered and she agreed what a wonderful job the other Jeweller had done. So I think that I deserve some feed back and explanation from you. I await your comments.
Needed to buy a last minute present so I called in on the off chance that I would be able to buy a nice watch for my Father in law.
Found a lovely Citizen Eco-drive watch which was just what I was looking for. Watch was taken from the display cabinet and polished and fitted into a box.
Staff were very helpful and pleasant to deal with.All in all a very satisfying shopping experience.
Extremely satisfied. Staff were able to provide brilliant advice and support with both purchases, altering links in watches and perceptive advice

Svar från H.Samuel - Southport
Excellent easy to talk to and full of knowledge about products and offers. Indeed bought 2 watches only went in to look.
Bought a ring resizer (can’t remember the term!) for an antique ring. Matches very well and makes the ring more comfortable and secure. Service was very good; friendly and helpful.
Very friendly and helpful service. Good covid safety guards. Excellent choice of watches with a good range of prices.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.