Really happy to find a watch I was looking for. Becky Ward, at the Reading branch was engaging, helpful, kind, informative and attentive. I had a brief but pleasurable conversation with her about all... Se mer
Företaget har svarat
Plats
Byt plats14, Holly Brook Mall, The Oracle Centre, RG1 2AQ Reading, Reading Oracle, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We came in for a man’s wedding band and Ellen treated us so well. She was professional and warm and incredibly knowledgeable. She was very patient and made sure we got exactly what we were looking for... Se mer
Worst online experience. Ordered something they haven't delivered yet eventhough they promised a delivery date. They only looked at the order when I asked them to do so. Customer service is rubbish, t... Se mer
Företaget har svarat
We had a fantastic experience today with Bella at your Reading Oracle store. I had booked online for my daughter to have her thirds pierced, but then I wanted to get my seconds done and my... Se mer
Företagsinformation
Om H.Samuel - Reading
Skrivet av företaget
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Kontaktuppgifter
14, Holly Brook Mall, The Oracle Centre, RG1 2AQ, Reading, Reading Oracle, Storbritannien
- 01189719023
4,7
Utmärkt
48 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very quick service and friendly staff.
13 maj 2021
A little more care.
I had a repair carried out and whilst there, my wife saw a matching necklace and bracelet set she liked.
Repair fine to the fastener on a curb chain and the St Christopher was also polished. However, they kept the old fastener which they will obviously add to their scrap and make more money from it!
Regarding the set for my wife, this was a four figure item originaly priced, reduced in a sale. It was in a nice box. The box had a sticky lable on the outside of the box lid. It was unsightly and in attempting to remove it at home the box lid got damaged as the lable was exceptionally sticky!
The necklace and chain were also put back in the box, after my wife tried them on, twisted.
More attention to detail required.
Five stars would have been awarded otherwise as the staff were friendly and helpful.
13 maj 2021
Great value, great service, great jewellers!
Was looking for a watch and found exactly what I was looking for. Was even luckier as the shop was having a sale with an additional 20% off! Excellent bargain! Got myself a superb Citizen SS chronograph men's watch. The customer service was great and I left the shop feeling overjoyed. Definitely would recommend this jewellers. VERY happy customer.
11 maj 2021
I had a very good experience at this store
I had a very good experience at this store, I have left happy and satisfied because the ladies working there took their time to help me purchase what I needed. I would recommend this store to anyone. Thank you 😊
11 maj 2021
Helpful and friendly service
Helpful and friendly service. I got two very beautiful Stirling silver chains, one for under £10 and the second for under £15. A lovely selection and they even polished the chains for me.
4 maj 2021
Good staff and service
Service received by us was very good.
Made me buy another watch the same day.
4 maj 2021
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Upset and disappointed
Unfortunately the only thing delivered to me was an empty box. This was now a week ago and although my husband bought and paid for the ring.I still do not have it. I have been promised by various members of your team that it is being investigated. Meanwhile my 60th birthday has arrived and gone and I don't have my ring, or any sign that this will change. I am left feeling very upset and very disappointed in your service
4 maj 2021
Svar från H.Samuel - Reading
Hello Pauline, Thank you for taking the time to write this review! I am so sorry that your order was delivered and the item was not in the box. I can see that under case 01653822, my colleague has been in contact with you, and this seems like it is being sorted with a store. I will email her to give you a call with an update. Regards Luke
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.