I took my 15 year old daughter into the Ipswich branch to have a second piercing in her ears. Sadly, the piercing was done really badly. The ears were pierced unevenly and one of the piercings wa... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Marcus was fantastic, as was the female sales colleague. Confident to purchase here anytime. They need a new carpet and store upgrade. Work needs to look good to sell more.
Företaget har svarat
Suuuuuperb, very happy with the website and hopefully the ring when I pick it up ! 😉
Very helpful online
Företagsinformation
Om H.Samuel - Ipswich
Skrivet av företaget
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Kontaktuppgifter
5-5A Westgate Street, IP1 3DR, Ipswich, Ipswich, Storbritannien
- 01473252524
4,5
Utmärkt
22 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
5star , 100% Recommended
Professional service!much appreciated!!
23 november 2024
Omdöme utan inbjudan
Rings !
Suuuuuperb, very happy with the website and hopefully the ring when I pick it up ! 😉
3 september 2024
Omdöme utan inbjudan
Very easy to order what I wanted thanks…
Very easy to order what I wanted thanks Baz
13 juni 2024
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Marcus was fantastic
Marcus was fantastic, as was the female sales colleague. Confident to purchase here anytime.
They need a new carpet and store upgrade. Work needs to look good to sell more.
19 januari 2024
Omdöme utan inbjudan
Svar från H.Samuel - Ipswich
Hi thank you for taking the time to leave your 5-star review. It’s great to hear you experienced our excellent service. Kind regards Pamela
Very good company
28 oktober 2023
Omdöme utan inbjudan
Svar från H.Samuel - Ipswich
Hi thank you for taking the time to leave your 5-star review. It’s great to hear you experienced our excellent service. Kind regards Pamela
I took my 15 year old daughter into the…
I took my 15 year old daughter into the Ipswich branch to have a second piercing in her ears. Sadly, the piercing was done really badly.
The ears were pierced unevenly and one of the piercings was only 1mm away from her existing piercing. It would have been impossible for her to wear two earrings in that ear and impossible to wear two studs even in the other.
The woman who did the piercing was lovely but I would strongly advise not to have ears pierced in this establishment.
12 juli 2023
Omdöme utan inbjudan
Svar från H.Samuel - Ipswich
Hi Rebecca,
Thank you for contacting us and I am disappointed to learn of your daughter's experience.
Please give us a call on 0800 458 1065 (option 3), we would like the opportunity to discuss this further with you, to better understand what had happened. Your case number is CS2301234.
Kind regards,
Beck
Great shop to purchase from
Staff very friendly and helpful. Thrilled with my purchase.
6 maj 2023
Omdöme utan inbjudan
Ever since my Daughter lost money…
Ever since my Daughter lost money buying a Disney ring from H samuel they denied the refund was paid anyone one think twice buying online as my daughter lots over £110.00.Avoid Avoid!!!!
13 december 2021
Omdöme utan inbjudan
Svar från H.Samuel - Ipswich
Hello Paul, Thank you for taking the time to write this review! I am so sorry that your daughter seems to be having trouble was an order/refund. We would like to look into this further, so could your daughter please call the resolution team on 0800 458 1065 option 3 and quote 01811441, and we will be more than happy to discuss this with her. Kind regards Luke
The member off staff who served me was…
The member off staff who served me was polite ,very helpful and pleasant....top marks to her+++++
23 juni 2021
Would visit again x
Fantastic experience friendly service helpful people good prices and good quality x
23 juni 2021
Excellent customer service
Excellent customer service, would shop there again.
Very pleased with my silver chain.
11 juni 2021
Very good service
Served by a lovely young lady who was very helpful. It took me a while to pick the watch that I wanted as so many to choose from. She was very patient and informative would recommend
6 juni 2021
Gift card
Website was easy to use. Had a good variety of gift cards to celebrate different occasions. My gift card turned up very quickly and on the delivery date that was given.
3 juni 2021
Special occasion
We’re really friendly and helpful and not pushy which put us at ease when my fiancé now chose her ring
27 maj 2021
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