Took my engagement ring in for repair, done an appalling repair! Nothing like my ring, sent it off again for them to rectify issues, dreadful repair!! I was offered half of the £400 I paid refunded, I... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Just wanted to thank a very helpful sales assistant by the name of Clare at the Bluewater store of H Samuel, who tonight went out of her way to provide great customer care. She took time helping me c... Se mer
Order arrived ahead of schedule and wonderful follow up service from the Bluewater store. As the watch I ordered required the bracelet to be adjusted to fit my small wrist I called into H Samuel in... Se mer
I would really like to recognise Nicola who served us at the Bluewater store yesterday evening. She was really friendly and professional. We were buying a men's watch and child's St Christoph... Se mer
Företagsinformation
Om H.Samuel - Greenhithe
Skrivet av företaget
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Kontaktuppgifter
L020, Lower Rose Gallery, BLUEWATER, DA9 9SH, Greenhithe, Greenhithe, Storbritannien
- 01322427485
3,0
Medel
61 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Wedding rings
Very helpfull couldent fault the customers service always with a smile and happy to serve me and and my wife to be spot on service
17 juni 2021
Unfortunately they did not have stock…
Unfortunately they did not have stock of the item I wanted to purchase. However, the assistant cleaned and polished the display item and packaged it up. Not ideal but okay in the circumstances.
11 juni 2021
Joseph was so patient with two "unsure…
Joseph was so patient with two "unsure what we want to buy customers" he did not hassle us or get impatient, he was just jovial and lovely x
Highly recommended dealing with Joseph at Bluewater store x
3 juni 2021
Collected a Rotary Chronometer and purchased angel pendant
Collected a Rotary Chronometer watch in for replacement battery. Your sales adviser at your Bluewater outlet showed me a few controls on the chronometer that I was not aware of, really impressive,especially since I've owned the watch for several years now. Also purchased a guardian angel pendant, same guy (sorry forgotten his name) he was extremely helpful and showed my wife and I a number of pendant options. Your adviser was so helpful and knowledgeable about all the items he was able to show us. Great credit to the store and your business.
3 juni 2021
Member of staff in store was very…
Member of staff in store was very helpful. Was impressed with the way I was informed with the progress of my order. Would definitely visit the shop again.
25 maj 2021
Wonderful service
Wonderful service, the lady who served me was incredibly helpful and friendly and I got exactly what I had gone in for.
20 maj 2021
Very good customer service
19 maj 2021
Amazing service
Amazing service. A watch I purchased had a broken strap during lockdown & i also needed a chain repair done, they were both while i waited but unfortunately I didn’t get the ladies (who served me) name. But she was so helpful & polite, nothing was to much trouble for her. I would give her 🥇
18 maj 2021
Fantastic service
Very impressed with my service from HM Samuel. We went in to look at wedding rings and ended up purchasing two beautiful rings. Very helpful and informative service, definitely recommend.
14 maj 2021
Great choice
Great choice, excellent service from very helpful assistant and very good value
13 maj 2021
Very helpful assistants.
13 maj 2021
Receipt states silver, anklet slightly thin but sufficient not to be seen in tights
I attend the store at Dartford and was seen to by a member of staff quickly. The only issue is the anklet I selected is quite thin and slightly long for my ankle. Nonetheless, the anklet is suitable for the price and I have seen thinner anklets for a similar price. Additionally, the receipt states silver anklet but I checked and it’s 9ct gold (not plated). All in all, I’m a satisfied customer. Thank you H.Samuel
13 maj 2021
very helpful and polite customer…
very helpful and polite customer service was my first time buying an expensive peice of jewellery and satisfied with the experience x
11 maj 2021
Joe was fantastic always ready to help
Joe was fantastic always ready to help. Thank you so much
11 maj 2021
Lovely service
6 maj 2021
Amazing staff
Amazing staff. Very Covid friendly. A great help finding that something special for my daughters 18th
Thank you so much 😊
4 maj 2021
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.