I saw Jemma in store today who was fabulous. Made me feel really comfortable, gave great advice and made me feel comfortable to choose which jeweller I would use.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've been a customer for many years without any problems. In October I had an issue with a ring I'd bought 14 months ago. The Chester store were able to sort the problem very quickly. I am very happy... Se mer
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I purchased a watch from my local Midlands H Samuel a few months ago. They had to adjust the bracelet by taking a link out so that it would fit well. On a recent day trip to Chester, the bracelet lo... Se mer
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We bought our weddings ring in white cold. Hubby's ring was craked 1 week after the wedding and mine lost its colour. We contacted the shop, they changed my husbands ring and cleaned mine, but after 3... Se mer
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Företagsinformation
Om H.Samuel - Chester
Skrivet av företaget
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Kontaktuppgifter
1-3 Eastgate Street, CH1 1LG, Chester, Chester, Storbritannien
- 01244408950
4,5
Utmärkt
54 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very friendly and helpful assistant
Very friendly and helpful assistant. The ring we chose was not in the size but ordered and was delivered very quick. Cannot fault the service we received, delighted customers.
Many thanks.
25 maj 2021
Always a warm welcome and great service
25 maj 2021
Helpful staff
After being disappointed that my Casio watch could not be repaired the staff helped me with my new choice 👍
25 maj 2021
Great service
Really helpful and thoughtful service when purchasing a special birthday gift for my daughter.
22 maj 2021
Ring
Bought a ring for boyfriend as he wanted an engagement ring. Had to order it and it came in the post. Wrong size was ordered.
21 maj 2021
Staff very helpful.
The staff are so lovely in Chester branch. Very helpful & got time for you. Customer service is no existent in most shops nowhere day but H Samuel Chester they are brilliant.
A diamond had fallen out of my eternity ring for the second time & the staff couldn't apologise enough & exchanged the ring for a different ring no problem at all. Thank you so much
18 maj 2021
All the staff we saw have been great
All the staff we saw have been great. Very patient and polite especially climbing in and out of the display to find the ring. Eventually we picked it up after several delays and wedding postponed because of covid x
18 maj 2021
After HS changed the battery in my…
After HS changed the battery in my watch, the back of the watch fell off after a few days. I took it back and the back was put back again satisfactorily so far, but the saleswoman said 'The back is very loose you know' as if it wasn't their fault, whereas I had never before had such a problem. So I wonder just what happened and what will happen when the battery neeeds changing again
13 maj 2021
Three colour gold earrings
I bought a lovely pair of stud earrings which will be worn at my daughters wedding, they are perfect for the occasion 5*.
13 maj 2021
Excellent service
Excellent service, all the staff were very polite and took their time with you despite them being very busy. I haven't shopped in H Samuel for a long time but will definitely go back, thank you.
11 maj 2021
Really patient and helpful.
11 maj 2021
My husband's wedding ring had gone roo…
My husband's wedding ring had gone too small so we went to H Samuel to buy a new one. We chose the same shop as we did 36 years ago. We paid it was sent by Royal Mail and delivered as promised. Really happy with the efficiency of the store staff
Thank you
4 maj 2021
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