Howdens - Selby Omdömen 

I returned a faulty mortise dead lock ( internal mechanism faulty.)
The lock was immediately replaced, no ifs or buts .
Now that to me is excellent customer service.
The lock was installed in April , but it showed signs of being faulty after a month , but we persevered until last week .
The faultless customer service at Howdens Selby is second to none , but I get much the same at almost all Howdens's branches .
The coffee is very good too.
Keep up the excellent work.
Thanks.

Great friendly staff, always happy to assist you.
Over and above compared with many merchants.🙏🤩

We use Howdens joinery selby for pretty much everything we do and can’t fault the staff for help and commitment. Top notch

⭐⭐⭐⭐⭐
We’ve been using Howdens Selby for a number of years now and have always received excellent service. We’ve worked with them on projects not only in England but also in Jersey, Portugal and Spain, and they’ve consistently delivered a first-class service.
The team are always happy to come out, measure up, and make sure we have everything we need. They take the time to get the specifications right and ensure all the correct materials are supplied, which makes our jobs run much more smoothly.
What really stands out is how helpful they are when stock is limited. They always do everything they can to source products quickly and get them to us as soon as possible, keeping any delays to an absolute minimum.
The staff are knowledgeable, professional and always willing to go the extra mile. We’d happily recommend Howdens Selby to anyone looking for quality products backed up by excellent customer service.

Good customer service

Very friendly staff, always willing to go the next level to ensure you’re left feeling like a valued customer.
Keep up the great work!

Good tubs and a good firm to deal with will use again

Karen was very good in dealing with the account update

Helpful knowledgable and friendly and not mentioning the price excellent

Katie called to measure and design my kitchen. I chose Bridgemere Linen units, etc and described the type of cooker I would like. She ordered the cooker and everything for me and corresponded with Mark the joiner who fitted my kitchen. I have had days out to Scarborough, Ripon, Knaresborough, York, Wakefield and Leeds as I am new to the area - some days leaving Mark to lock up. I love my new kitchen it looks beautiful having it fitted has been a happy time in my life, feel as if I have been on holiday!

Exceptional service by lindsay and all the staff who go above and beyond for me

Always service with a smile and the team go above and beyond to help me out with my customers orders and anything I need.

Always helpful and very good staff

Staff always helpful
Took much longer to give a quote than others
Prices not as competitive as others

Every effort was and is made by Howdens to facilitate every project in my home renovation.

Ellie who served me was very helpful . Ensuring that everything was correct and double checking my order. When one item was delayed she got in touch and made sure it was delivered the same day. Very good service.

Ordered 10 internal doors, all faulty. Returned to depot only to receive faulty doors once again. Significant time and money wasted unpacking repacking travelling to depot. Asked Depot to check doors on arrival but request was denied. Howden's have received photos of all doors. Labour costs increased by £250, solely due to Howdens faulty doors issue. Howdens clearly have a quality control issue. When taking issue with Howdens we were told there is no way Howdens will recompense for the issue. We are therefore seeking compensation for the time and inconvenience caused, arising directly from the supply of goods that were not of satisfactory quality. As required under the consumer rights act 2015.
Invoice number 00223232.

I was asked to fit a new kitchen by regular client. I had no hesitation in recommending they take a look at the Howdens Kitchen range. I arranged for a Howden's designer to give them a call to visit their house. I was confident I could leave Howdens to do the rest. The designer printed out renders of a few designs for my client to choose from. Everything ran very smoothly, it is now stacked on site ready for me to make a start.

I just wanted to give the full team at Howdens Selby a big thumbs up. From start to finish they was superb. The products are so good quality to fit unlike wren and diy kitchens and will defiantly be using them more often.