Received a good service from the Penrith branch. Chloe was so helpful and designed us a lovely kitchen, listening to everything we wanted. We did not have to wait too long for this. We had a little gl... Se mer
Plats
Byt platsUnit 1, Hartness Road, Gilwilly Industrial Estate, CA11 9BD Cumbria, North West, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The service we received from Paige at Penrith was outstanding. Paige was so knowledgeable, had great patience and understanding, nothing was too much trouble. We now have a beautiful kitchen. The Penr... Se mer
Företaget har svarat
This is our second kitchen with howdens and can't fault Tom .Not really knowing what we want and making it up as we go along Tom has allways been patient and helpful in guiding us in the right directi... Se mer
Företaget har svarat
From our initial phone call enquiring about a new kitchen through design and fit of worktops, we have been impressed by everyone at the Penrith store. Rachel, the store manager, has been particularly... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The UK's No. 1 Trade Kitchen Supplier.
The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.
Skrivet av företaget
- 'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
- Available Through the Trade
- Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
- Click & Collect
- Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
- Howdens Expo
- Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
- Fitted Kitchens
- Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
- Joinery
- Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
- Fitted Bedrooms
- Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
- Template & Fit
- Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.
Kontaktuppgifter
Unit 1, Hartness Road, Gilwilly Industrial Estate, CA11 9BD, Cumbria, North West, Storbritannien
- 01768 210 669
4,6
Utmärkt
44 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
first class service
23 maj 2023
Svar från Howdens - Penrith
Hi, Thanks for leaving this positive review. Have a lovely day! Tash.
Kitchen design
Really friendly staff & designed our kitchen brilliantly, thanks to Paige
21 april 2023
Svar från Howdens - Penrith
Hi, Thanks for leaving this 5 star review for the Howdens - Penrith depot! Have a lovely day! Tash.
Very good service and advice on cabinets
12 april 2023
Svar från Howdens - Penrith
Hi Christopher, Thanks for leaving this 5 star review for the Howdens - Penrith depot! Have a lovely day! Tash.
Just ordered my kitchen with the best expertise and customer service
Just ordered my kitchen with the expert help of Paige at Penrith Howdens, received excellent advice support and knowledge when choosing the kitchen appliances and design, can’t wait for it to arrive.
Could not recommend more highly.
17 mars 2023
Omdöme utan inbjudan
Svar från Howdens - Penrith
Hi Bridget, Thanks for leaving this 5 star review for the Howdens - Penrith depot! Best wishes, Tash
VERY shady
One of the joiners who worked on my year long renovation project recommended Howdens to me and said 'mention my name'. So I did and Howdens sent a quote to me with the joiners name on the account. I went to their kitchen showroom in Penrith to alter the design, choose doors and haggle the price. At this point Tom, the salesman, said I would be paying them direct. "So I can deal with Howdens directly?" I asked. 'Yes' was the simple reply. (Foolish boy - I had an independent witness with me).
From that point on everything was direct, including the payment request. Unusually for me I didn't insist on an invoice - busy, distracted.
Howdens then sent the joiner the VAT invoice even though he had not paid, he was not the customer. I now cannot reclaim the VAT or set against capital gains tax so it's costing me over £1,800 more on top of a £4,300 kitchen.
I have absolutely no doubts about this particular, aforementioned, joiner's honesty, he is too serious and professional a man to be so dishonest. Quite apart from the fat that he is not VAT registered so couldn't reclaim the VAT anyway. However any dishonest tradesman can of course can set these 'customer pays - tradesman receipted' invoices against profits on his turnover and - this is clever - can stay below the VAT threshold by having the customer pay his bills for him (even though it was nothing to do with him and he may have made a profit). HMRC and the VAT office are very interested and sadly it looks as though literally thousands of honest fitters, joiners etc will be investigated for a potential national multi million VAT and tax fraud along with the less honest.
And that's quite apart from leaving the customer with no proof of purchase. Read some of the 1 star reviews on here from people who have been left with faulty kitchens who are denied their guarantee by Howdens when they can't trace the original fitter.
Howdens, who are enabling and possibly abetting this huge tax loophole, are disinterested but I suspect they will just have to get interested.
Follow up 9th Feb: Howdens have spoken to the joiner in question today and clearly insinuated to him that my complaint is against the him, upsetting him a great deal. It is certainly not. The joiner was an absolute star. My complaint is against Howdens alone and their underhand misdirection tactics are exactly what I have come to expect from this faceless multinational company who purport to be a family firm (did you know they used to have MFI in their portfolio - till it went bust?)
7 januari 2023
Omdöme utan inbjudan
Svar från Howdens - Penrith
Hi Vanessa, Please be assured we have raised your comments with the Penrith depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.
Excellent service
Excellent service, helped me match out of production doors.
Always willing to go the extra mile
12 januari 2023
Svar från Howdens - Penrith
Hello, Thanks for reviewing our Howdens – Penrith depot. Have a lovely day! Tash.
Excellent service and great staff.
19 juni 2022
Svar från Howdens - Penrith
Hello Dave, Thanks for leaving this positive review. Take care and have a lovely day, Tash.
A Kitchen to be proud of!…
We are really pleased with our Howdens kitchen. It is beautifully made and the help and advice we received from our designer Jon Hosain in Penrith was excellent. They have a tremendous choice of everything you need for the kitchen.
15 juni 2022
Omdöme utan inbjudan
Svar från Howdens - Penrith
Hello Christine, Thanks for reviewing our Howdens – Penrith depot. It's great to read your comments. Best wishes, Tash
From the 1st time we went to howdens in…great customer service
From the 1st time we went to howdens in porth,the staff were very helpful and nothing was to much for them ,our thanks go to Tori as she has been especially helpful,many thanks Steve Edwina jones
11 februari 2022
Omdöme utan inbjudan
Svar från Howdens - Penrith
Hello Steve, Thanks for leaving this positive review. Have a great day, Tash.
Speedy professional service
We made an appointment for a kitchen designer and John came out two days later and measured our kitchen, he was very polite and professional and offered loads of good advice and design ideas. Plans were emailed two days later, can’t wait to go into branch next week to look at samples
28 januari 2022
Omdöme utan inbjudan
Svar från Howdens - Penrith
Hello, It's great to hear that you had such a positive experience. Have a great day, Tash.
Great service in measuring up and…
Great service in measuring up and design .... delivery prompt .... problems discussed easily - kept informed
11 november 2021
Svar från Howdens - Penrith
Good afternoon Jon, thank you so much for leaving this 5* review for our Penrith depot! I'm sure they will be really pleased to read your kind comments. Take care and enjoy your day! Harriet.
Always very helpful
1 november 2021
Svar från Howdens - Penrith
Good afternoon, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Harriet.
Absolutely fantastic service from Paige…
Absolutely fantastic service from Paige at Howdens, Penrith.
From the first meeting to finally getting our new kitchen fitted, she has gone above and beyond our expectations, ensuring our experience was positive, happy and most importantly, stress free!
We are thrilled with the products, such good quality and value for money.
Everything Paige organized, happened to plan and her communication was A1.
Cant reccomend Paige and Howdens enough!!
24 juli 2021
Svar från Howdens - Penrith
Good afternoon Fiona. Thank you for your great feedback. All the best, Harriet.
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