Excellent customer service from staff and the new manager. I have used this branch a number of times and found them to be helpful and knowledgeable.
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Plats
Byt platsUnit 24, Kent Park Industrial Estate, Ruby Street, (Off Old Kent Road), SE15 1LR London, London, GB
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Det här tycker kunderna
Peckham howdens offer a complete good customer service. Good knowledge of stock
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Howdens Peckham top customer service when purchasing doors. Delivered to my address in Camberwell at no extra charge. What can I say will use again in the future.
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The best service!!! We keep coming back to Howdens only because of the manager name Serene. She is amazing,helpful always with a smile, we love having a nice talk with her. For sure gonna come back... Se mer
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Företagsinformation
Skrivet av företaget
The UK's No. 1 Trade Kitchen Supplier.
The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.
Skrivet av företaget
- 'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
- Available Through the Trade
- Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
- Click & Collect
- Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
- Howdens Expo
- Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
- Fitted Kitchens
- Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
- Joinery
- Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
- Fitted Bedrooms
- Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
- Template & Fit
- Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.
Kontaktuppgifter
Unit 24, Kent Park Industrial Estate, Ruby Street, (Off Old Kent Road), SE15 1LR, London, London, Storbritannien
- 020 7277 9603
3,9
Bra
37 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
As a contractor this is the best…
As a contractor this is the best Howdens branch I have dealt with it has been a pleasure working with @sanjeev to always my products on time
13 oktober 2022
Omdöme utan inbjudan
Svar från Howdens - Peckham
Hello, Thanks for reviewing our Howdens – Peckham depot. Have a lovely day! Tash.
very good experience quite helpful
21 september 2022
Svar från Howdens - Peckham
Hello, Thanks for reviewing our Howdens – Peckham depot. Take care and have a lovely day, Tash.
Excellent service and products…
Excellent service and products delivered on time, will definitely be using this branch from now on and recommending them.
ATS Property Maintenance.
20 september 2022
Svar från Howdens - Peckham
Hi there Andy, Thanks for reviewing our Howdens – Peckham depot. Have a lovely day! Tash.
Efficient service and competitive prices
2 augusti 2022
Svar från Howdens - Peckham
Good afternoon, Thanks for leaving this positive review. Have a lovely day! Tash.
service was good warehouse was slow
9 juli 2022
Svar från Howdens - Peckham
Good afternoon, Thank you for taking the time to leave this review. Best wishes, Tash
Helpful staff
Very helpful staff who dedicated time to listen to what I wanted. They even showed me deals that I did not know I could purchase.
Products were also cheaper than some competitors.
16 februari 2022
Svar från Howdens - Peckham
Good afternoon, Thanks for leaving this positive review. Thanks, Tash
Stress and frustration with Howdens Peckham
I bought my cabinets, countertops backboards and backsplash from Howdens. It looks great, however I am highly unsatisfied with the service I received from Howdens Peckham. On multiple occasions I was left disappointed and highly frustrated.
1. The initial quote I received was much higher than I anticipated. When I went through it, there were many items added that I had not requested.
2. The items were not delivered on the day we had arranged for delivery. We had to chase up since my builders were waiting to start the work. It finally arrived the following day.
3. Upon delivery, a couple of the cabinets were the wrong size. This further inconvenienced my builders as they had to chase up to get the correct items in, which also delayed their work.
4. We were short of backboard, by about 1-1.5 m, but Howdens would not deliver it despite this being an error on their part.
5. I was told to come and collect the 3m backboard and it could be cut so I could more easily transport it back to mine. But on arrival the team at Howdens they said they wouldn’t cut it. I was provided with a saw and told I could do it myself. I was shocked that Howdens would not cut the board after I was told they would... all because they didn’t want to take any liability (even though I insisted I only needed it roughly cut in half to transport it). Instead, they were willing to risk the health and safety of their customer! I neither have the expertise in using tools for this purpose, nor do I have the health and safety training that I am sure the staff at Howdens have undertaken.
6. When the kitchen was just about finished, I noticed part of the backboard was missing trim. It turns out there wasn’t sufficient trim either, since the backboard was incorrectly measured. Again, I called to say that extra trim was needed, and asked for this to be delivered. Again, the answer was no. Again, despite this being Howden's error.
7. I was told my new kitchen would include a drawer below the oven. However, this was not received, or changed without my knowledge.
Howdens had been recommended to me, and I was told it could be a bit pricey, but you pay for the quality and service. Unfortunately, even though I’m happy with the end result, I CANNOT recommend Howdens Peckham due to the experience I had.
17 januari 2022
Omdöme utan inbjudan
Svar från Howdens - Peckham
Thank you for bringing this matter to our attention, Claudia. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.
Good team work
29 september 2021
Svar från Howdens - Peckham
Good morning Oluwatosin, thank you for leaving a 5* review. We're sure that the team at the Peckham depot will be pleased to read this. Best wishes, Harriet.
The kitchen was delivered without my…
The kitchen was delivered without my order, my builder customer's client is dealing direct with Howdens and I have the invoice to pay when the client is withholding payment of the kitchen.
I am available anytime on 07702 079000 if you would like to discus the delivery.
Regards Michael Morgan
22 september 2021
Svar från Howdens - Peckham
Good morning Michael. Thank you for bringing this matter to our attention. Could you please email reviews@howdens.com with the location of the depot you’ve been in touch with so that we can provide further help?
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