FRIENDLY, HELPFUL, KNOWLEDGABLE, THERE TO HELP ALL ALONG THE WAY FORM ORDER TO COMPLETION.
Företaget har svarat

Units 33 & 34, Brookhouse Road, Parkhouse Industrial Estate West, ST5 7RU Staffordshire, North West, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
FRIENDLY, HELPFUL, KNOWLEDGABLE, THERE TO HELP ALL ALONG THE WAY FORM ORDER TO COMPLETION.
Företaget har svarat
Dropped in the branch with zero notice (for HOWDENS and me, my business client only announcing the day before they needed a staff kitchen installed). No queue or waiting, helpful, knowledgeable and... Se mer
Företaget har svarat
The staff at Howdens Parkhouse always go that extra mile and then some! Recently had a product delivered to site when needed very quickly saving time and money. Absolutely outstanding professional s... Se mer
Företaget har svarat
Love this Howdens. Not only are the staff brilliant, helpful and knowledgeable but their display wall where you can hang a sample door, handle and worktop together is brilliant for customers to see... Se mer
Företaget har svarat
The UK's No. 1 Trade Kitchen Supplier.
Skrivet av företaget
Units 33 & 34, Brookhouse Road, Parkhouse Industrial Estate West, ST5 7RU, Staffordshire, North West, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Purchased some LVT flooring which has now scratched excessively, I’ve called and written and to date to no avail in getting the matter dealt with, I find the after sale very poor considering I’ve been a customer for 20yrs plus.

Svar från Howdens - Newcastle Under Lyme
Had a small issue with my account recently, Jo and Amy sorted it out really quickly and without fuss. Perfect. Thank you

Svar från Howdens - Newcastle Under Lyme
Always first class service from this branch, its a shame i am registered to the Reddish branch.

Svar från Howdens - Newcastle Under Lyme
Generally a good service, sometimes silly mistakes. They will always help out if this happens. Some damaged items must be obvious before they leave the branch.

Svar från Howdens - Newcastle Under Lyme
Howdens of Newcastle are very helpful and go the extra mile to help get what you need and friendly and welcoming when your in the store with excellent customer service and support cheers howdens 👍👍👍👍👍

Svar från Howdens - Newcastle Under Lyme
I called the branch to check there stock of 610mm ply flush doors and was told they had 5 in stock
My guys called into the branch the next morning to collect only to find that there were no 610mm ply flush doors in stock and there never were it was a mistake
Brilliant !!!! 2 guys wasted 2 hours very frustrating

Svar från Howdens - Newcastle Under Lyme
I ordered and paid for a Kitchen on 30/10/21
This was in their sale. Part of the condition of sale was that it would be delivered in October, We were given a delivery date of 9/11. The fitter was booked for 29/11
The Salesman rang and asked us to move our delivery date, Which we did on 19/11 we got HALF of the Kitchen. They said the rest would be delivered the following Monday. It did not arrive after several calls they said the rest would be delivered on 29/11
It wasn't. There were no phone calls to explain why or apologise. I rang and was told that it was all on back order and would arrive on 3/12 in the afternoon
Only after telling them that they could pick the HALF Kitchen up and cancel the order did they change it to Weds 1/12. However they put it on the 4th drop despite me living 2 miles away. My fitter was told lunchtime yesterday when he called after work. So he was misled
As a result my fitter has gone home as he has nothing to do. I will now have to pay him for another days work.
Then there is my electrician who cannot complete his work on the planned date. As a trade only company they appear to have little understanding of how the trade works.
I spoke to the assistant manager who was extremely unhelpful and basically didn't care
I asked for the Area Managers phone number but he said he couldn't give it to me because of GDPR
I am now onto their national customer service and have been listening to music for 10 minutes
So the line that you order out of local stock is basically untrue. I also ordered and paid for an appliance which they did not tell me was out of stock until 29/11 a month after they took the payment,

Svar från Howdens - Newcastle Under Lyme
Very helpful staff always polite and very professional they are a great company to have a trade account set up with for my business.

Svar från Howdens - Newcastle Under Lyme

Svar från Howdens - Newcastle Under Lyme
As usual excelent customer service and materials

Svar från Howdens - Newcastle Under Lyme

Svar från Howdens - Newcastle Under Lyme
Fantastic service. Friendly girl named Ami regularly serves the front desk really good at her job. Always smiling 👍

Svar från Howdens - Newcastle Under Lyme
As always the staff really helpful & pleasant;
Good range of stock too.

Svar från Howdens - Newcastle Under Lyme
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.