Howdens - Mill Hill Omdömen 34

Fantastic service. Brilliant staff, particular shout out to Lee who went above and beyond to help. Tyler and Ben also great. Could not recommend this store more highly. Run don’t walk.

I recently completed a kitchen project with Howdens Mill Hill.
The standout of my experience was working with Meriel, the designer. She is, quite simply a lovely person to work with and an asset to the branch. Throughout the planning phase, she was professional, knowledgeable and patient. She clearly knows the product range inside out and helped navigate technical hurdles with ease. She truly went the extra mile to ensure the layout was exactly how I wanted it.
Ben, the Store Manager, also took an active interest in the project. He stepped in when needed, offering valuable input and ensuring everything was running smoothly.
On delivery day, some items were missing from the order and a small few arrived damaged. However, this is where the Mill Hill team really showed their worth. They were quick to respond to our concerns and worked to resolve the issues quickly.
Overall, the design process, pre-sale, and after-sale experience were very good.
The big area for improvement, for me, is the pricing system, which I found confusing and lacking in transparency. It can be difficult to get a clear, straightforward sense of costs, which can be frustrating in the process.

Thank you Lee and the team at Howdens Mill Hill. Lee was very patient with us while we made decisions and very helpful and very pleasant to work with. Got our quotes and changes back to us so quickly and happily made changes for us. We are thrilled with how our kitchen came out and really enjoying living in it now!

Easy to deal with , Quick and reliable delivery

They have great customer service and support. They also carefully take their time to determine what the customer wants, and try their utmost to ensure customer satisfaction.

Service is Great and very professional also she is very good at what she is Doing always when I need something she looks a solution to improve the service 👍

I’ve had an excellent experience with Howdens Mill Hill and can’t recommend them highly enough. From start to finish, Padma, Carl and Ben have been absolutely amazing, always professional, friendly, and incredibly helpful. Nothing has ever been too much trouble, and they’ve gone above and beyond to make the whole process smooth and stress-free.

Whether it was advice, product knowledge, or just making sure everything was handled properly, their support has been outstanding. It makes such a difference dealing with a team that genuinely cares about their customers. A huge thank you to all three. I’ll definitely be coming back and recommending Howdens Mill Hill to others.

Lee was fantastic with planning and explaining the kitchen options. Highly recommended place to visit with clear communication and Lee listened to what we needed to make our kitchen work for us. Thank you very much.

Amazing service from Padma! Will be coming back for our next project! She gave us what felt like a VIP service!!

Howdens Mill Hill First Class Service.

Murial and the Team at Howdens Mill Hill always provide professional first class service.

Padma really helped us understand the different type of flooring choices to give to our builders. Feel much more confident in the choice we will make after the visit

Fantastic team at Mill Hill! Could not have been more helpful. Big shout out to Lee, Ben, Carl and Padma

Meriel designed our new utility room and she made the whole experience enjoyable and stress-free. She immediately understood what we wanted when she visited our house and made us the computerised images. We now have a gorgeous, stylish utility! Highly recommend Howdens but particularly Meriel who is knowledgeable, efficient and professional!

Everything good about price for buying tools

I bought a hob from Howden in Mill Hill. I was clear that I did not know if it would be needed until the plumber arrived and that if the existing could be fixed I would be returning the item unopened. They said this was fine. The guy in the Mill Hill shop was incredibly helpful in every way and even put it in my car for me. Fortunately for me, the existing hob was able to repaired. I then returned the item and another lovely person in the office helped me with taking it back. So I can't comment on the hob itself but the service and helpfulness of the staff at Mill Hill was second to none. Thank you.

All is good.

Prompt service and I have received everything with a smile on the seller's face. Thank you

excellent assistance when visiting the local branch and friendly staff

Outstanding customer service from Meriel when designing and buying a new kitchen. Meriel guided me through the process with great knowledge and skill, without any pressure. I was particularly grateful that she accommodated my new kitchen around my existing worktop. She was also always available to answer any questions and make alterations. All other staff were very friendly and helpful. Thoroughly recommend Howdens Mill Hill!

Just wow. Howdens were amazing. Meriel led the development of our kitchen and the flooring throughout our flat and it just completely exceeded our expectations. She was amazing, her customer service was exemplary and nothing was too much trouble. Highly recommend to anyone thinking of renovating a property or wanting new flooring and a new kitchen. Thank you to Meriel and everyone involved.