Great service. Howdens staff dealt with my situation brilliantly allowing me to order locally to home and pickup over 60 miles away from a different branch
Plats
Byt platsUnits 6 - 8, The Boulevard, Altira Business Park, CT6 6GZ Kent, South East, GB
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Det här tycker kunderna
Howdens at Herne Bay everyone so helpful, professional, friendly and nothing is too much trouble. Thank you to Ben, Keira and Chloe for all their help and Ben you have been fantastic in sorting our d... Se mer
Företaget har svarat
As is usual with Howdens everything is in stock until you require delivery then something is missing and takes four days to arrive. The worktop had no trim which was charged as extra whereas every oth... Se mer
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This is the first time I've used the Herne Bay Howdens branch, and I'm pleased to say I was well looked after by the staff and nothing was too much trouble to sort out. When it comes to fitting a kitc... Se mer
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Företagsinformation
Skrivet av företaget
The UK's No. 1 Trade Kitchen Supplier.
The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.
Skrivet av företaget
- 'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
- Available Through the Trade
- Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
- Click & Collect
- Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
- Howdens Expo
- Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
- Fitted Kitchens
- Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
- Joinery
- Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
- Fitted Bedrooms
- Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
- Template & Fit
- Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.
Kontaktuppgifter
Units 6 - 8, The Boulevard, Altira Business Park, CT6 6GZ, Kent, South East, Storbritannien
- 01227 602 100
4,5
Utmärkt
87 omdömen
Ber kunder att lämna omdömen
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Great service
Great service. Howdens staff dealt with my situation brilliantly allowing me to order locally to home and pickup over 60 miles away from a different branch
6 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från Howdens - Herne Bay
Hello Tim,
Thank you for your positive feedback on our fast delivery service. We're pleased to hear that you were satisfied with your experience.
Best wishes, Aine
Svar från Howdens - Herne Bay
Good morning, Thank you for taking the time to leave this review. All the best, Alexandra
For your own safety do not buy any…
For your own safety do not buy any Lamona 5 Ring gas hob ! So very dangerous hot pans fall off the pans supports, due to lack of support bars, and pour boiling water gravy oil etc over you or the floor. Has happened on numerous occasions if not very vigil or extremely lucky!.... Never ever had this before over many kitchen appliances. Was reported but ignored... Trading standards next.
Have pictures but cannot add on here.
Replied as requested
1 juni 2026
Omdöme utan inbjudan
Svar från Howdens - Herne Bay
Thank you for taking the time to leave this review. Please be assured we will raise your comments with the Herne Bay depot for their acknowledgement.
Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.
Many Thanks
Alexandra
Very helpful and efficient staff...
22 maj 2026
Svar från Howdens - Herne Bay
Hello Helen,
Thank you for your kind words and for taking the time to share your experience.
Best wishes, Alexandra
Herne Bay Howdens
This is the first time I've used the Herne Bay Howdens branch, and I'm pleased to say I was well looked after by the staff and nothing was too much trouble to sort out. When it comes to fitting a kitchen there are always a few things that don't go to plan like items missing or damages, and the good thing with Howdens is that normally everything is in stock, if not it's ordered in within a couple of days. The two members of staff that stand out were Ben and Holly. Holly was normally at the front desk and was always friendly and welcoming with a nice smile. Ben was excellent sorting out all the changes and replacements I needed and dealt with everything in a fast no nonsense manner. All problems were easily remedied and Ben went out of his way to make sure it all got sorted properly. Many thanks 👍
14 april 2026
Svar från Howdens - Herne Bay
Hello Mr Robert Aldridge, Thanks for leaving this 5 star review for the Howdens - Herne Bay depot! Take care and have a lovely day, Alexandra
Trey was awesome in helping me fix a…
Trey was awesome in helping me fix a broken drawer. Major thanks. Exceptional service
30 mars 2026
Omdöme utan inbjudan
Svar från Howdens - Herne Bay
Good morning, It's great to read your feedback regarding our service. Have a great day, Alexandra
Top service and staff.
24 februari 2026
Svar från Howdens - Herne Bay
Hello John,
Thank you for your kind words and for taking the time to leave us a review.
Best wishes, Alexandra
Svar från Howdens - Herne Bay
Hello Ron, ,
Thank you for your positive review.
Best wishes, Alexandra
Svar från Howdens - Herne Bay
Hello Stephen,
Thank you for your positive feedback.
Best wishes, Alexandra
Great Guys! High Quality materials - Excellent Service
Over the past 4 weeks I have dealt with most of the people at this branch and can honestly say, they have all been brilliant. As a team they work well together, are all happy and welcoming, knowledgeable, understanding and quick to sort any concerns. Highly recommend.
R.O
6 oktober 2025
Svar från Howdens - Herne Bay
Hello Richard,
Thank you for your kind words.
Best wishes, Alexandra
Svar från Howdens - Herne Bay
Hello Mr Lynch,
Thank you for your kind review and for choosing Howdens - Herne Bay for your kitchen remodelling needs. We are pleased to hear that you are happy with everything.
Best wishes,
Svar från Howdens - Herne Bay
Hello Andrew, good morning
Thank you for your kind words and for rating us 5 out of 5. We are pleased to hear that you consistently have excellent experiences with us.
Best wishes,
From start to finish it was easy
From start to finish it was an easy experience all the staff are friendly and can’t do enough to help. Great team
5 juni 2025
Svar från Howdens - Herne Bay
Good morning, Thanks for reviewing our Howdens - Herne Bay depot. Have a great day.
Svar från Howdens - Herne Bay
Hello Doug, good morning
Thank you for your positive feedback on our pricing and quality. We're pleased to hear that you had a great experience with us.
Best wishes,
Tired Kitchen Reborn
Stefan has just finished my new kitchen. Thoroughly professional and friendly. Workmanship of very highest quality. Nothing too much trouble. Cloudy worked tirelessly and to a very high standard.
Thanks to Sue for all her help with advice and design.
Very happy.
3 maj 2025
Omdöme utan inbjudan
Svar från Howdens - Herne Bay
Good afternoon, Thanks for reviewing our Howdens - Herne Bay depot. Have a great day.
Very disappointed with their Lamona downdraught induction hob
I am very disappointed with their Lamona LAM9501 induction hob with an integrated downdraught extractor installed by and bought from Howdens Whitstable CT5 3RA along with a whole set of kitchen units last month. The instruction manual which doubles up as an installation manual and came with the induction hob is OUT-OF-DATE, and does not include the diagram for the re-circulation configuration; it only has the diagram for extraction air configuration (for cleaned fume exhausted outside the house). So when their fitter did the installation for me, he simply left the re-circulation kit in the box without fitting it. It wasn’t until an error code appeared on the hob panel then I realised that it wasn’t right. By that time I had already taken the kit back to Howdens Whitstable. I only found out that the kit wasn’t installed as per the EXTRA printouts I received from Howdens on Broad Oak Road Howdens Canterbury when I went there to ask. I had to go back to Howdens Whitstable to retrieve the kit for subsequent installation. Then I was left with the metal grease filter and a box of pre-cut carbon filters which I had no idea where they should go in the hob. The instruction manual does not have a detailed diagram showing where these should go at all. All I found in the manual about the metal grease filter is: ‘To remove the filter, lift up the fan cover and LIFT THE U-SHAPED STAINLESS STEEL VENTILATION PLATE in the suction opening upwards to remove it from the fan’, but there is no REMOVABLE U-SHAPED STAINLESS STEEL VENTILATION PLATE I can find and lift at all. So I went to Howdens Whitstable to ask the kitchen designer who took my order. When I pointed to something in one of the drawings that it looked like a U-shaped ventilation plate which I don’t have, he argued with me that it looked to him a C-SHAPED component… he then complained that he wasn’t a product manager or designer so he didn’t know. At no time I blamed him for not knowing where the metal grease filter went. I understand fully that he was only a kitchen designer. He said all he could do was to ring up his product department and asked. He did so, but again we were getting nowhere from his colleague over the phone. He insisted that the stainless steel edge around the fan opening of my hob IS the U-SHAPED VENTILATION PLATE, and that I need to try to lift it up. I was getting nowhere. I went home and looked again. There is no U-SHAPED ventilation plate inside the fan compartment, which I can lift up -everything is screwed in. This is a hob which has cost me over a grand and this is a complete shambles. The instruction manual is inadequate and out-of-date, and the fitter didn’t get the info he needed to do the installation correctly and the Howdens shop staff was defensive. Do NOT buy from them their LAMONA induction hob with integrated downdraught extractor. Had I known what a shambles it was I would have bought a BOSCH one instead. Woeful.
11 april 2025
Omdöme utan inbjudan
Svar från Howdens - Herne Bay
Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.
Excellent
Staff are always friendly and attentive. Nothing fazes them. Great selection of stock readily available at fantastic prices.
21 mars 2025
Svar från Howdens - Herne Bay
Hello Sheldon,
Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that our staff and selection of stock met your expectations.
Best wishes,
The Howdens Herne Bay Team
Svar från Howdens - Herne Bay
Hello Angus, good morning
Thank you for your kind words about our staff at Howdens - Herne Bay. We're pleased to hear you found them helpful and friendly.
Best wishes,
Friendly staff
Friendly staff, very helpful in my purchase with advice etc. recommend Howdens herne bay!
3 mars 2025
Svar från Howdens - Herne Bay
Hello Jason,
Thank you for your kind words and recommendation of Howdens Herne Bay. We're delighted to hear that our staff were able to assist you effectively with your purchase.
Best wishes, and have a lovely day!
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