Excellent Service as always by office staff and the warehouse staff. Always polite and friendly. Really great to work alongside. Really prompt with rectifying any problems, missing/damaged items or ev... Se mer
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Units 8 - 15, Longhill Industrial Estate, Greatham Street, TS25 1PU Hartlepool, North East, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Excellent Service as always by office staff and the warehouse staff. Always polite and friendly. Really great to work alongside. Really prompt with rectifying any problems, missing/damaged items or ev... Se mer
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All good, from ordering at the counter to collecting in the warehouse. Everybody very pleasant and knowledgeable with regards to what I needed. Plus the materials are great quality to work with no... Se mer
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Howdens in Hartlepool - wouldn’t go anywhere else, staff are very helpful, and always smiling, especially Shelby. She is super helpful and knowledgeable about the company as a stockist. Highly recomme... Se mer
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What a great branch at hartlepool , paul and Holly came out and measured up our kitchen , not an easy kitchen but they worked around it had some great ideas,went to see the plan in the office few twe... Se mer
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The UK's No. 1 Trade Kitchen Supplier.
Skrivet av företaget
Units 8 - 15, Longhill Industrial Estate, Greatham Street, TS25 1PU, Hartlepool, North East, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It's always a wonderfully experience at the hartlepool branch as all the staff are brilliant
Paul Brettell

Svar från Howdens - Hartlepool
Good service willing to help out if they are problems
Good manager and good team of friendly helpful staff

Svar från Howdens - Hartlepool
I am a trade customer of Howdens and have been for over twenty years, as a building contractor who's business operates all over the North of England I have used numerous branches in different areas. This is the first time in all of my years dealing with the company I've felt the need to leave feedback on the service. We recently had a design and quote done for a £12,000 kitchen. We accepted the quote and due to our tight programme on site and being short staffed we asked the designer to recommend a fitter. The designer sent the plans to a kitchen fitter (Neil Fannan Joinery) and we received a quote which we accepted. This is something I've done with various Howdens in different areas without any issues. The kitchen fitter arranged dates inline with the schedule on site and started work. We had no initial issue as everything seemed to be getting carried out in a reasonable manner. Around 2 days before the kitchen was completed the kitchen fitter informed us he was going on holiday for two weeks and he wouldn't finish it until his return, this wasn't as agreed and was past the handover date for the project. We had to make it clear to him that we would have to put our own joiners onto the kitchen and complete the work. Its was at this point our foreman, an experienced joiner for more than 20 years started to discover numerous issues with the installation. Units not level, badly set out making door clearance difficult, blanking panels in corner units missing. In all it was poor quality. As a result of this we had our own joiners go over the installation and bring it upto the standard that we work to. I have no issues with the materials supplied by Howdens and will be using them again in the future. I do unfortunately have issues with the handling of my complaint to Hartlepool Howdens. I asked the designer to contact me regarding his recommendation of the fitter, this never happened. I contacted the branch and was told someone would call me back, this never happened. On my last attempt to highlight the issue I was passed to someone who said they where the assistant manager. When I explained the situation she bluntly told me they don't recommend installer's, they only provide a list for customers. The conversation became heated when I informed her that on this occasion the designer did recommend someone and I suggested that the installer he had provided shouldn't be on their list. I explained it wasn't acceptable to have some customer spend thousands of pounds on kitchen units to have it badly fitted. The response from the member of staff was that the fitter spends alot of money with the branch and would remain on the list of installer's. So in an effort to prevent someone who doesn't have a team of experienced joiners to correct poor workmanship I'm highlighting the issue on Trust pilot.

Svar från Howdens - Hartlepool
Very helpful, order arrived on time, great advice regarding which materials to choose.

Svar från Howdens - Hartlepool
Staff always helpful and friendly whenever l visit the store

Svar från Howdens - Hartlepool

Svar från Howdens - Hartlepool
The staff at Hartlepool was very helpful and accommodating, they were helpful and reassuring as normal as always.
Couldn't
wish for better service.

Svar från Howdens - Hartlepool
Phil Angel as always went over and above with our kitchen design, and continues to do so with everything other element of our house refurb. Wouldn’t chose anywhere else.

Svar från Howdens - Hartlepool
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