Beverley was my kitchen designer and it was a first class experience from start to finish. No question or problem was too small for her, Beverley even supplied a mobile contact number to be contactab... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Walked into Howdens and everyone greeted us with a smile - me and my mum felt like celebrities! Jack at the front desk was very patient in answering all our questions and also gave us some very u... Se mer
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5 star by Wilfred Karamoko in Croydon. Phenomonal customer service provided by Wilfred Karamoko in Croydon Branch - if it wasn't for him would have purchased the kitchen from Magnet across the ro... Se mer
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I recently just got a trade account with Howden's Croydon and was very pleased with my first kitchen unit order, customer service wise. Thank you to Jack who helped me to design the order. Very friend... Se mer
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Företagsinformation
Skrivet av företaget
The UK's No. 1 Trade Kitchen Supplier.
The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.
Skrivet av företaget
- 'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
- Available Through the Trade
- Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
- Click & Collect
- Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
- Howdens Expo
- Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
- Fitted Kitchens
- Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
- Joinery
- Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
- Fitted Bedrooms
- Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
- Template & Fit
- Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.
Kontaktuppgifter
Unit 7, 190 - 200 Thornton Road, Croydon, CR0 3EY, London, London, Storbritannien
- 020 8683 2056
4,1
Bra
125 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Howdens - Croydon
Hello AJA CONSTRUCTION & BUILDING LT,
Thank you for your positive feedback and for rating our service with 5 stars.
Best wishes, Alexandra
Good service
20 april 2026
Svar från Howdens - Croydon
Hello Vasant,
Thank you for your positive feedback and for rating our service with 5 stars.
Best wishes, Alexandra
Good service
Good service as always to me as communication is important and the front line is aware I am Deaf!
25 mars 2026
Svar från Howdens - Croydon
Good afternoon, Thanks for reviewing our Howdens - Croydon depot. Have a great day, Alexandra
I have bed experience with staff i…
I have bed experience with staff i really don’t like to go back again
23 mars 2026
Svar från Howdens - Croydon
Thank you for bringing this matter to our attention.
Please be assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.
Many Thanks
Alexandra
Svar från Howdens - Croydon
Hello Andrew King, Thank you for your great feedback. All the best, Alexandra
Georgina and Will at Thornton Heath…
Georgina and Will at Thornton Heath branch were especially very good and helpful.
So far excellent service from this branch by all.
26 februari 2026
Svar från Howdens - Croydon
Hello Frank, I am sure the team will be pleased to read your kind words! All the best, Alexandra
Svar från Howdens - Croydon
Hello Panchal Narendra,
Thank you for your kind words and for taking the time to share your experience with us.
Best wishes, Alexandra
Svar från Howdens - Croydon
Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.
1 star - appealing service
I have been renovating my entire house and dealing with a number of different companies throughout the process. I’ve had smooth, professional experiences everywhere except with Howdens, specifically the Croydon branch.
My experience has been terrible from start to finish. The communication was consistently poor, and I have never come across customer service this bad. We were given incorrect measurements for some of the shelves, and every time we visited the branch to resolve the issue, no one seemed informed about anything. The standard answer to every question was essentially, “We don’t know.”
After endless back and forth, we finally received the correct replacement shelves. But as soon as that was resolved, another problem appeared , the strip lights that were meant to go under the shelves arrived missing all the necessary parts. I contacted them again and was told the missing parts would be delivered on Saturday. Of course, Saturday came and went with no delivery, and once again the branch had no idea what was going on.
We eventually had to go down to the store yet again to sort it out ourselves. Throughout all of this, the plans that were originally done by the person that was assigned to us turned out to be incorrect, and when we went in to try to resolve the issues today, she wouldn’t even come down to speak with us.
Overall, the service has been absolutely appalling. This has been the only company to cause problems during my entire renovation. Avoid this branch at all costs.
26 november 2025
Omdöme utan inbjudan
Svar från Howdens - Croydon
Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.
Svar från Howdens - Croydon
Hello Aman,
Thank you for your positive feedback and for taking the time to share your experience with us. We are pleased to hear that you are satisfied with our services.
Best wishes, Aine
5 stars from me my friends!
5 stars from me my friends!
Absolutely amazing service every time!
Thanks Kaloyan.
27 oktober 2025
Omdöme utan inbjudan
Svar från Howdens - Croydon
Hello Kaloyan,
Thank you for your kind words and for giving us a 5-star rating.
Best wishes, Alexandra
Svar från Howdens - Croydon
Hello MR MIKE HARVEY, Thank you for your feedback. All the best, Alexandra
I have only really dealt with Wayne at…
I have only really dealt with Wayne at this branch he always has time to run though things with my clients and he has always made sure everything was correct on the delivery what more can I ask for in a supply service
7 oktober 2025
Svar från Howdens - Croydon
Hello Lee, Thank you for taking the time to leave this review. Best wishes, Alexandra
Svar från Howdens - Croydon
Hello Neville,
Thank you for your kind words.
Best wishes, Alexandra
Very good customer service at local…
Very good customer service at local branch, appointment arrangements were on time, was very satisfied with kitchen orders and products were.
19 september 2025
Svar från Howdens - Croydon
Good morning, Thanks for reviewing our Howdens - Croydon depot. Take care and have a lovely day. Thanks, Alexandra
Jazz and her team at Howdens croydon…
Jazz and her team at Howdens croydon branch (Thornton Road) always are polite and ready to assist in anyway to satisfy their customers. I would give this branch 10-out of 10.
25 juni 2025
Svar från Howdens - Croydon
Hello,
Thank you for your kind words. We're pleased to hear that Jazz and her team have provided you with excellent service at our Croydon branch.
Take care and have a lovely day.
Very helpful staff
30 maj 2025
Svar från Howdens - Croydon
Hello JAGSTAR PROPERTY LTD,
Thank you for your kind words about our staff. We're pleased to hear you found them helpful during your visit.
Best wishes,
Opening an account was straight forward…
Opening an account was straight forward together we have supplied and fitted some beautiful kitchens that I am proud to show on my website looking forward to more business together
25 april 2025
Svar från Howdens - Croydon
Good morning, Thanks for reviewing our Howdens - Croydon depot. Take care and have a lovely day.
If I had the option to give 0 stars
If I had the option to give 0 stars, I would – but unfortunately, that’s not possible.
I recently had a kitchen extension done and had to go with Howdens again. My experience 8 years ago was excellent – great discounts and top-notch service. Sadly, this time has been a complete letdown.
The manager told me their pricing structure had changed, so they couldn’t offer the same discounts. Fair enough – until my next-door neighbour told me Howdens were willing to match prices for them. They ended up ordering from another supplier. Lucky them.
In addition to the kitchen units, I also purchased doors, locks, latches, etc. Some items arrived incorrectly, others I changed my mind on – it was a lot of back and forth. The work was finally completed in November, but I’m still waiting for my refund. I’ve been chasing it almost every week since.
The manager is either extremely busy or simply inefficient – I honestly can’t tell. She doesn’t return my calls, and I haven’t been able to get through to anyone above her either.
My money is still stuck, and this entire experience has been incredibly frustrating.
I strongly advise others to stay away after this appalling service.
1 mars 2025
Omdöme utan inbjudan
Svar från Howdens - Croydon
Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.
Not good customer service
Not good customer service, . I got a better price in howdens crawley but here in croydon the person doesn't seems to be interested to do the business, saying he can't do any discount all discounts are done by the office which he clearly lied on my face and after few minutes he left in his car . Absolutely appaling service , the Asian guy with blue car.
While businesses need customers this customer made it difficult for us to buy in croydon, I will have to go crawley to pick up the order ,not very happy as a trader it will waste time . I told him I'm a new customer but he didn't seem to bother 🙄 😒
3 mars 2025
Omdöme utan inbjudan
Svar från Howdens - Croydon
Thank you for bringing this matter to our attention. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.
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