We had a Howdens kitchen fitted to our new house in 2021 and have had nothing but positive support from Julie and the local Birtley team no matter how small the issue. Recently the Lamona fridge decid... Se mer
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Units 12 & 13, Portobello Trade Park, Portobello Road, DH3 2SB Chester le Street, North East, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
We had a Howdens kitchen fitted to our new house in 2021 and have had nothing but positive support from Julie and the local Birtley team no matter how small the issue. Recently the Lamona fridge decid... Se mer
Företaget har svarat
Birtley is generally my go to branch as it's geographically the closest to our company. The service I get in return from the trade counter, up through sales and management is exemplary. Prices are co... Se mer
Företaget har svarat
I received a promotional phone call from a guy called Robbie (portobello depot) regarding future work. As it happened, we were looking at two jobs that were in pipeline. Consequently, we visited depot... Se mer
Företaget har svarat
Easy to order online and just a matter of picking items up from local store. Simple. Helpful staff make it a pleasurable experience.
Företaget har svarat
The UK's No. 1 Trade Kitchen Supplier.
Skrivet av företaget
Units 12 & 13, Portobello Trade Park, Portobello Road, DH3 2SB, Chester le Street, North East, Storbritannien
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Svar från Howdens - Birtley
Easy to order online and just a matter of picking items up from local store. Simple. Helpful staff make it a pleasurable experience.

Svar från Howdens - Birtley
Had our beautiful kitchen completed last week. It’s stunning. Phil our Designer from their Birtley branch was very helpful and informative without being in the slightest bit pushy like other kitchen companies we’d visited. Phil eased all our anxieties regarding fitting etc. in fact he recommended a fabulous business Precision Build NE, who were fabulous. Hard working/friendly and perfectionist’s. The end result we’re over the moon with. The full kitchen journey went smoothly . We never felt alone. The quality of the kitchen is fantastic. Our family and friends are blown away at the transformation.
Thank you Phil, Howdens and Precision Build. 😀
Happy customers Ian and Christine

Svar från Howdens - Birtley

Svar från Howdens - Birtley
We got fitted kitchen 4 years ago with Lamona washing machine built in
Saturday 15th march the washing machine broke down,e13 was the fault which is motherboard 1 week after warranty ran out
Paid in excess of over £500 for washer for it to break just over 4 years
I’m sorry but for that money a washer should last longer than that
Be very wary bout buying Lamona appliances,there expensive and to be frank rubbish

Svar från Howdens - Birtley
We had a Howdens kitchen fitted to our new house in 2021 and have had nothing but positive support from Julie and the local Birtley team no matter how small the issue. Recently the Lamona fridge decided to fail and despite 2 x Lamona repair visits it could not be fixed. Julie and the team stepped in and within 48 hours new fridge fitted and working. excellent service.

Svar från Howdens - Birtley
Birtley is generally my go to branch as it's geographically the closest to our company. The service I get in return from the trade counter, up through sales and management is exemplary. Prices are competitive and if we need something in a hurry. They will pull out all the stops. Beyond the Birtley branch, your company ethos is definitely working as the service always remains high. Regardless of location of branch in relation to where we are working, throughout the north east region.
Darren Alberts - Wentworth Construction ne Ltd

Svar från Howdens - Birtley
I think the trade counter staff are great. They are experienced and faultless in there customer service. My problem with Howdens is there appalling pricing strategy. They expect the competition to do their pricing first then bring the quote for them to beat it. I questioned this with the branch manager as I was hoping for a level field for my business and was told “that’s how we do it. Don’t you want us to save you money?” The last two kitchens we installed went to my regular supplier. I won’t even get a quote from you again for kitchens unless things change.
I’m sure nothing will come of this review but I’m happy to discuss it.

Svar från Howdens - Birtley
As always ,happy folk good advise and help with products...pleasure to go in to branch

Svar från Howdens - Birtley

Svar från Howdens - Birtley
Staff/service/product range/pricing are all perfect!! Nothing bad to say at all.

Svar från Howdens - Birtley
I received a promotional phone call from a guy called Robbie (portobello depot) regarding future work. As it happened, we were looking at two jobs that were in pipeline. Consequently, we visited depot and ordered units, Robbie was professional and understood our requirements. Delivery was made as scheduled and our works are complete. Our client had requested further works.

Svar från Howdens - Birtley
Totally professional very helpful and fantastic pricing. Everyone in that branch did there upmost to help me and I do appreciate that. Thank you.

Svar från Howdens - Birtley
Able to understand clients requirements and offer constructive advice

Svar från Howdens - Birtley
We recently purchased a kitchen from Howdens in Birtley. Kevin Agnew called out to measure up and discuss our requirements, an appointment was made to review the plan, nothing was too much trouble, choosing appliances, handles, sink, taps etc. We placed the order, deciding to go flat pack rather than rigid. Robbie took the order, confirming price and availability. The order was ready when agreed and the quality was excellent, everything supplied to make a seamless installation. Everyone we dealt we was helpful, professional and pleasant.

Svar från Howdens - Birtley
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