We were sorted by PJ. What a friendly knowledgeable asset to your team. We only called in for a nosey and he designed an amazing kitchen. Listened and gave us exactly what we wanted. We even visited... Se mer
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Plats
Byt platsUnits 1B & 1C, Viking Industrial Estate, Hudson Road, MK41 0LZ Bedfordshire, East Anglia, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Got a wicked design made by tom, was a smooth transition throughout the project from start design to kitchen installed. Would definitely recommend him and howdens!
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Tom Shaw is exactly what you want in a Kitchen designer, polite and attentive he listened carefully to all our requirements before carefully measuring and preparing an initial design. We met with Tom... Se mer
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Tom was extremely and professional throughout our kitchen design process. We had an idea on what we wanted, but given the odd shape of the space we had, no clue how to execute. He was fantastic at... Se mer
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Företagsinformation
Skrivet av företaget
The UK's No. 1 Trade Kitchen Supplier.
The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.
Skrivet av företaget
- 'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
- Available Through the Trade
- Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
- Click & Collect
- Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
- Howdens Expo
- Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
- Fitted Kitchens
- Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
- Joinery
- Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
- Fitted Bedrooms
- Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
- Template & Fit
- Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.
Kontaktuppgifter
Units 1B & 1C, Viking Industrial Estate, Hudson Road, MK41 0LZ, Bedfordshire, East Anglia, Storbritannien
- 01234 573 100
4,7
Utmärkt
74 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
formal complaint to regional manager
stephen stewart , 20 Sept at 16:15
Good afternoon Rob & Mark
I spoke to Mike Dinz and unfortunately his customer care skills and ability to take on board what the customer was trying to advise him was zero. Hence I am forced to escalate my complaint to your regional Sales manager Mark Snelling.
As I explained to you twice today on two separate occasions face to face the quality of service is very weak and people will take the business elsewhere.My kitchen fitter will not deal with Howdens.
Mike is arguing "how quickly we are responding to replacing products and delivering shortages."
My arguement is that this should n't be happening in the first place. Missing units and faulty units should not be happening and
his sales pitch it won't happen we have got a new system.
In July 2021 you personally were forced visit my property 4 times and rectify short deliveries and faulty products.
Before purchasing the kitchen in Spetember 2022 I sat down with Mike Dinz in his office and he guaranteed me that I would not suffer the stress of last years experience because a new system is being used.
He did not want to hear the reality today on the phone, " A worse experience than last year." My wife and I were forced to visit the shop for parts separately. This should not happen. Your delivery driver has visited my property up to 6 times with missing parts.
My kitchen fitter is waiting and wasting time. On top of this Mike is arguing with me its only twice and this is acceptable. ( How not to handle a customer call. I said ask your driver.)
I am dealing with a pissed off kitchen fitter who has to come for an extra half day to finish off the work and additional cost of £200. On one occasion on the phone we spoke to 3 different people and waited on the phone for over 30 minutes as we were speaking to an inexperienced member of staff and waiting for people to return from lunch.
I want compensation for been messed about incurring additional costs.
I explained to Rob how I am been treated its making me want to take my business else where as the manager isn't listening.
I have also phoned 01604 876-070 but the line was engaged to launch a customer service complaint. I have more busy things to be doing than visiting your office twice today and sending this email.
You will loose business in a very competitive market place when delivering faulty units, missing units and faulty units and having an aggressive manager arguing nothing is wrong he needs to talk to his driver and check to amount of times he had to go out.
Please can this email be forwarded to your customer service director.
Kind regards
Stephen Stewart 07909-713-292
21 september 2022
Svar från Howdens - Bedford Elm Farm
Thank you for bringing this matter to our attention, Stephen. Please be assured we will raise your comments with the Bedford Elm Farm depot for clarity. Someone will be in touch shortly. If you would like to discuss this matter further, please email reviews@howdens.com.
Svar från Howdens - Bedford Elm Farm
We're sorry you have been disappointed by your experience. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.
Great experience thanks
16 augusti 2022
Svar från Howdens - Bedford Elm Farm
Hello, Thanks for leaving this positive review. Have a lovely day! Tash.
Very impressive service
We'd purchased a work surface which unfortunately was bowed, unnoticed until fixed into position. I telephoned Howdens who replaced, without any fuss whatsover FOC the new work top.
I'm very impressed with the staff who handled the call, Angela and another lady, I did try to find her name to thank her also, so sorry about that.
First class service :)
15 juli 2022
Omdöme utan inbjudan
Svar från Howdens - Bedford Elm Farm
Good afternoon, Thanks for reviewing our Howdens – Bedford Elm Farm depot. Take care and have a lovely day, Tash.
Svar från Howdens - Bedford Elm Farm
Good afternoon, Thanks for leaving this positive review. Have a great day, Tash.
Svar från Howdens - Bedford Elm Farm
Good afternoon, Thanks for leaving this positive review. Best wishes, Tash
Really helpful
1 november 2021
Svar från Howdens - Bedford Elm Farm
Thank you for the positive review Stuart. All the best, Harriet
Very helpful & friendly staff
Very helpful & friendly staff even though I can be a difficult person to deal with due to my Lysdexia, always willing to go the extra bit to make sure I have what I need.
10 september 2021
Svar från Howdens - Bedford Elm Farm
Hi Mr Jones, thank you for taking the time to write such a great review. Best wishes, Harriet
Great service and nice people to do…
Great service and nice people to do business with.
25 augusti 2021
Svar från Howdens - Bedford Elm Farm
Good afternoon Anthony, thank you for leaving a 5* review. We're sure that the team at the Bedford Elm Farm depot will be pleased to read this. Best wishes, Harriet.
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