Hot Tub Village Omdömen 

Excellent service from the moment we placed our order with Tony & when Nick, Steve & Ryan came & installed our hot tub.
Our only slight issue was that one of the strip lights on one corner wasn't lighting up fully. A swift visit from Tony to check the issue & replacement was ordered. We are just waiting for it to be delivered to him & an engineer to visit & replacement it.

Fantastic experience from initial enquiry to meeting at the showroom where Kris answered all our queries efficiently and professionally. Post purchase there was further questions which were answered quickly plus they are always on hand through the final delivery process. Thoroughly reccomend through our experience in purchasing a wood fired hot tub.

Great hot tub and service from hot tub village Stonham barns .staff really helpful and friendly

Very informative as had lots of questions also a friendly team from buying to installing to the aftercare which was all brilliant

Great service from the start Kris in showroom great no pressure for a sale and ran through everything and recommend what would be best for our needs highly recommend them without a doubt

Kris was informative not at all pushy and made buying are Jacuzzi 335 an easy decision and stress free. Delivery was straight forward arrived on time.

We recently went shopping for our first hot tub, and visited three suppliers in our local area (Norfolk/Suffolk). Of the three suppliers, Hot Tub Village was the stand out. It was an easy decision to buy from them. Great service, attention to detail, competitive pricing. Kris Kemp was great on the comms via email and phone before and after installation. Answered all my (many) queries and concerns as a first time hot tub buyer! The whole process was so easy. We now have a fabulous hot tub installed and have been using it every day. (It is life enhancing!) We'll definitely use Hot Tub Village for all our chemical supplies and servicing. I've compared prices online and have not found anywhere to beat them on price for named brand chemicals. So I have now saved the Hot Tub Village online shop webpage to my shortcuts. Highly recommend for the whole process of buying and maintaining hot tub from beginning to end.

My review of Hot tub village Jacuzzi
This was my first purchase of hot tub although had experience with other brands the Jacuzzi brand stands proud and has a passion for striving to succeed all the staff were great with the install delivery they were brilliant to deliver my new hot tub before Christmas very happy

Amazing hot tub,all plumbed in and ready to use..Thankyou so much everyone for all your help..

We are so pleased with our hot tub. Hot tub village were great very helpful and lovely two men who installed it. I would highly recommend them 👌

Excellent Staff all the employees are like one big happy family.
When I purchased a hot tub I had lots of questions whenever I popped in or telephoned them they always had time to listen to my concerns and address any issues I had come across.
Like will it fit how much running costs etc etc.Tony and his wife Helen Chris Nick the two Johns and This and That a local crane operator who lifted my hot tub over the 18ft garage.
From start to finish they have done an exemplary job.
If you are deciding to get a hot tub you can’t get better service than Hot Tub Village

From the sale to the fitting . Tony , Helen and the team were all professional,friendly and efficient. Five star rating all around

The hot tub I purchased is absolutely fantastic. It’s helping me on my health with all my joints in my bones. It just does wonders. I recommend him any time.

Good quality hot tub great helpful delivery .

Brilliant customer service from all at Hot Tub Village from initial enquiry to purchase and delivery. Thank you to all the team. Highly recommend if you are considering a purchase.

Easy going, knowledgeable sales staff. Receptive to clients’ timescale and concerns re delivery and installation. Able to recommend experienced builder and electrician.

The hot tub came and the guys delivering it were great . The only problem was no one had told us that we needed to extend the cable that was in place for our old tub . This meant that the tub was unable to be connected. The upshot being that, thankfully, an electrician was able to come out the next day and finish the job .
I was a little disappointed with this as there was a site survey to determine if the tub could be fitted in the first place .
Anyway, it’s up and running now and great 👍

Tony and all the team at Hot Tub Village were brilliant, from start to finish, we had our tub craned in, and had complete confidence in all the processes due to their knowledge, friendleness, professionalism and care, really pleased with our Jacuzzi j335 and the ongoing support from the Village team, totally recommend.

Brilliant service from showroom to installation. Site visit was invaluable and they even arranged to take away the old spa. The crane driver they used (Shane) was excellent, on on delivery/installation day, Simon and Tony were efficient, friendly, and very professional. Overall a great experience

From our first visit to Hot Tub Village showroom, Tony, the owner, was very helpful and provided us with a lot of useful information in order that we could choose a hot tub that best suited our needs.
From purchase to installation everything went very smoothly and Tony visited us at home to talk us through the maintenance and how to correctly balance all the chemicals.
We would highly recommend Tony and Hot Tub Village👍