HotelClub Omdömen 

1 265
•
TrustScore 2 av 5

2,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Location was great; right off the highway. Room was clean, bed comfy. Very polite & helpful staff. Great hot breakfast if you're not gluten allergic. Had enough alternatives for a good breakfast a... Se mer

Betygsatt 2 av 5 stjärnor

Very disappointing stay, I asked for ground floor room as suggested when booked only to be told none available strike 1 second issue we tried calling reception as it showed on handout and didn't work... Se mer

Betygsatt 1 av 5 stjärnor

I just had my account taken over by someone else and it took a whole week to sort out leaving my account member points and worst of all my card details viololated. Customer promised she will within 7... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I had booked a hotel room for 4 nights, and received the confirmation email. But 10 min later I received another email... now its my cancellation confirmation email. And the local Hotel in Eur... Se mer

Företaget har svarat

Företagsinformation

  1. Resebyrå
  2. också i
  3. Hotell
  4. Söksida för resor

Om HotelClub

Informationen kommer från olika externa källor

Fast, secure and easy to use online hotel reservation service. Lowest hotel rates and real-time reservation.

Kontaktuppgifter

2,0

Dålig

TrustScore 2 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,0

Alla omdömen

(1 265)

1 omdöme under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Perfect

Found a fantastic deals for a specific hotel (by far the best deal available online) - reservation was smooth, everything went as planned.
Would definitely recommend, and will check them first before my next booking.

3 juni 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent company

I have used HotelClub for several years for hotel bookings - mainly in Europe, but also in Australia and New Zealand. They have a great range of hotels at good prices and their website allows you to determine hotel facilities and location quite easily. I have never had a problem with the bookings - all have been made and we have stayed in the hotels with no difficulties. Indeed, many of the hotels were even better than we had been led to believe from the descriptions!

I would recommend them to anyone who is seeking to book a hotel.

2 juni 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

HotelClub and Metro on Pitt Hotel were amazing

I recently had a trip to Sydney for a girls night out. The team at the hotel were professional, courteous and very helpful. Check in and Check out was seamless and with no fuss. The room was neat and tidy and the bed was very comfortable. Metro on Pitt Street is close to public transport and is an easy walk (less than a minute) to George St entertainment district.

2 juni 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Where to go if you want a hotel with no fuss

I have been using the HotelClub website since 2003 and have never had any problems. Although not a constant traveller I have booked hotel rooms in India, Singapore, Australia, New Zealand, France, Belgium and the UK over the years and have found the site easy to use. The company publishes all reviews of hotels (both good and not so good) and therefore gives the customer sufficient information in order to make a decision. As is apparent in my rating score I would (and have) recommend(ed) HotelClub to anyone.

1 juni 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

HotelClub rocks

I have used hotelclub about 5 times over the last 12 months, significantly more frequent than other hotel sites. I find that the pricing are the best most of the time and they do offer loyalty rebates for the next transaction. They have a vast range of hotels to choose from, with good details on the rooms. Booking through the computer browser or mobile devise is generally a breeze. Will definitely use again and recommend to others.

1 juni 2015
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I felt pressured to make a reservation when I was not ready.

Although friendly, the representative could not guarantee that my reservation would be exactly what I wanted. I called over 3 months in advance to get a 1st floor room for my disabled husband with 2 double beds for 3 adults staying in one room; neither could she guarantee, yet she said I could call the hotel a month before to find out if the double beds were available. Well what good was it if I could not have the first floor? As many times as I have used this service in the past and been very happy; this time I am very displeased.

31 maj 2015
Omdöme utan inbjudan
Logotyp för HotelClub

Svar från HotelClub

Dear Emilie,

Your comments have been noted and we sincerely regret any dissatisfaction you may have experienced with your reservation.
HotelClub always welcomes feedback and would like to assure you that customer satisfaction is our priority.

Please provide me with your booking number so I can look into this further for you and try my best to assist.

Best regards,
The HotelClub Team

Betygsatt 5 av 5 stjärnor

Convenient to use; Attractive to book.

Booking was with ease. Necessary information was made available on the site. Even offered a price discount of a few dollars for repeat customers. Made the offered price cheaper than other booking sites. Will use the services again if the prices are competitive and attractive.

31 maj 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Easy. Efficient.

Best online accomodation system I have dealt with. Range of options with great value for money and great opportunity for rewards.

31 maj 2015
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Always consistent

We have used Hotel Club many times over several different trips. We have always found them to be professional and trustworthy. When we have had to cancel a booking, there has never been any problems with that. The bonus points you accumulate to put towards future bookings has been very helpful.

30 maj 2015
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

VERY HAPPY!!!!!

The overall prices and services and locations were very good to outstanding and very affordable. One small issue was when we booked at a water park resort we thought it included the water park as we had to pay extra.

30 maj 2015
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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