Horserugsrus Omdömen 

34
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Super speedy delivery 🚚 Highly recommend and will definitely use again Item as described and the perfect fit Thank you A++++

Betygsatt 5 av 5 stjärnor

Really good company selling branded rugs at highly competitive prices. We live locally so being able to collect meant we were able to get a brand new Whittaker rug exactly when we needed it, and cheap... Se mer

Betygsatt 5 av 5 stjärnor

Quality rugs at great prices. First class customer service. Dispatched promptly. Yodel damaged the packaging and the rug bag and told untruths regarding delivery. The company stepped in immediately... Se mer

Betygsatt 5 av 5 stjärnor

The products are of high excellent quality. All styled well and fit my horses beautifully. There is a wide range to choose from. Purchasing process very easy and delivery is fast . Never had a bad ex... Se mer

Företagsinformation

  1. Butik med ridutrustning

Skrivet av företaget

Equestrian online outlet. Offering quality Horse Rugs at affordable prices. Big enough cope but small enough to care. We buy up surplus stock from Manufacturers and other Equestrian Businesses. This enables us to bring to the market quality products at affordable prices.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

34 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(34)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Bridleway Ontario Combo

I bought a Bridleway Ontario 100g Combo rug 5'6.

It fits lovely to my lean young Arab and was shipped promptly.
I will definitely buy again from this company as it was a very reasonable price.

7 oktober 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Branded rugs at competitive prices.

Really good company selling branded rugs at highly competitive prices. We live locally so being able to collect meant we were able to get a brand new Whittaker rug exactly when we needed it, and cheaper than many other sellers..

30 juni 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Exceptional - my go to rug shop

Consistently provides a reliable, helpful and efficient service. Excellent advice and communication throughout sale and delivery. Fabulous range of rugs to suit all budgets and requirements… spoilt for choice. My number 1 go to rug shop. Highly recommend

20 februari 2024
Omdöme utan inbjudan
Logotyp för Horserugsrus

Svar från Horserugsrus

Excellent customer. Lovely to deal with 😀

Betygsatt 1 av 5 stjärnor

Checkout the reviews

Found their website due to price of a specific rug I wanted being £5 cheaper and with the offer of 10% off first order would have made it worth it.
Signed up for offer and received 1 mail to confirm email address. Didn’t receive 10% code.

Tried to buy rug on web site thinking 10% off could be driven by email address. Website didn’t work so wasn’t able to purchase, looked at reviews and was thankful.
Seems this company is to be avoided.

2 februari 2024
Omdöme utan inbjudan
Logotyp för Horserugsrus

Svar från Horserugsrus

There was an issue with the Voucher Code emails. However If you would have messaged me I would have sent it manually.

Betygsatt 1 av 5 stjärnor

Disregards distance selling law

Disregards distance selling law and completely ignores evidenced correspondence from customers attempting to resolve/discuss. Their terms and conditions contravene distance selling law. Had to get my bank to undertake a chargeback. AVOID. When I was requested to contact the seller today (20 February) with further information I was told my review is inaccurate and will be removed yet I am not the only customer who has had an extremely negative experience with them. I sent multiple emails to the company on the days following the transaction and was completely ignored until now. I was advised by Citizens Advice to pursue a chargeback and to report to trading standards. I contacted to seller before doing this to try and resolve but still heard nothing. Until today. Why would I lie about such an experience. The chargeback was in relation to the difference between the amount I paid and the amount the seller refunded, they illegally kept an amount which they are not entitled to do under the 14 day cooling off period in line with distance selling regulations. Be warned. This seller either ignores you completely or then comes back months later and is not nice to deal with!

19 december 2023
Omdöme utan inbjudan
Logotyp för Horserugsrus

Svar från Horserugsrus

Please refer to my Terms & Conditions.
I refunded you on the 13th December. You 100% did not get a chargeback from me as I have never had any charge back from anyone as I have already confirmed to you.

Betygsatt 1 av 5 stjärnor

Once bitten twice shy. ordered and paid for a dog coat it…

I ordered and paid for a dog coat it didn't arrive and after 2weeks I contacted the seller they told me it had been sent but then they received it back. It was then sent again and I received it but it was the wrong size so I returned it to the return address on the package €12.50 postage.
Horse rugs r us told me they don refund on sale items. There are plenty of good companies to buy from so avoid this one.
Please be aware they said( they don't refund on sale items),even if they send the wrong size.

15 december 2022
Omdöme utan inbjudan
Logotyp för Horserugsrus

Svar från Horserugsrus

You returned the item to the wrong address. I cant be expected to refund an Item that I don’t receive back.

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