Having never bought a new build home before we were unsure of what to expect. We are very pleased with our new home. Carolyn, the sales agent, is an absolute star and assisted us from our first visi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
kept informed on everything regarding purchase at church farm , Drayton . Michelle our sales advisor helped us in every way possible to ensure our wishes were met and follow up care is first class.... Se mer
Företaget har svarat
We've been in our forever home in Woolpit for just over two years now. The buying experience was trouble free (other than the bureaucracy none of us have control over), any snags were rectified quickl... Se mer
We met with Michelle today at Church Farm Drayton to discuss the possible purchase of a home. Despite having never bought new build before and with loads of questions to be answered Michelle was ext... Se mer
Företagsinformation
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Om Hopkins Homes
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A Tradition of Excellence - From cottage to country house, every Hopkins home has a personality. A property you'll love, forever. Hopkins homes are renowned for developments of character, style and individuality throughout East Anglia.
Our Story
Since our first project, the renovation of a Halesworth cottage in 1985, Hopkins Homes has been defined by attention to detail and craft. Today, Hopkins Homes is the largest privately owned housebuilder in East Anglia, creating exceptional new-build homes in beautiful locations.
Even though Hopkins Homes offers a wide range of styles and sizes, every home we build is planned, designed and built to the highest standards. Buying a new home is the biggest purchase most people make. We take our time and we care, to ensure we build the perfect property for all of our purchasers and their families.
Key to the look and feel of our new-build properties are the traditional crafts and selection of materials we use. Whilst we offer a wide selection of finishes to make a house a home, we know it must all start with a high-quality build as standard.

Kontaktuppgifter
Hopkins Homes, IP33 3SB, Bury St Edmunds, Storbritannien
- 0800 995 6112
- customerservices@hopkinshomes.co.uk
- www.hopkinshomes.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 54 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Five Stars!
We recently bought our home through Hopkins Homes and have been really happy with the whole experience. From the beginning, we felt well looked after. Charlotte, our sales executive, was great at understanding our needs and helping us through the process. She was always friendly, helpful and kept things moving right through to completion.
The rest of the sales team have also been fantastic. They’ve been on hand whenever we’ve needed anything and continue to be a pleasure to see and chat to, especially as the sales office is right next to our house. It’s been really reassuring knowing they’re still around and happy to help even after we’ve moved in.
After we moved in, James the site manager gave us a really clear and helpful walkthrough of the house, along with another site manager, Dan. Both have been really supportive and available whenever we’ve needed anything. We had a small snag list and James got everything sorted quickly and without any hassle.
Special mention also to Marius, who has been brilliant since we moved in. He’s worked closely with James to manage the various contractors coming in to polish up any snags or issues, including things they noticed themselves before we even pointed them out. That kind of care and attention has really stood out and made us feel in good hands.
As we were the first to move into the development, there has naturally been some disruption with the ongoing building work. That’s to be expected, but James, Dan and Marius have made a real effort to keep us informed and supported along the way, which we’ve really appreciated.
Overall, it’s been a very positive experience with Hopkins Homes. We love our new home and have felt well supported throughout.

Svar från Hopkins Homes
Hopkins thought of everything.
Having previously brought a Hopkins home several years ago what a difference our latest experience was.Hopkins has improved so much.The way Rachel took us through the whole process made what could have been a stressful experience was actually enjoyable.Rachel’s knowledge was outstanding and nothing was too much trouble.

Svar från Hopkins Homes
Hopkins 5* After Sales
Great service from Neil and the remedial team handling a couple of repairs within the two years of purchase date. Lauren in customer service was excellent and the men doing the work couldn’t have been more helpful and skilled. So pleased with this exceptional service. 5 star thank you

Svar från Hopkins Homes
We met with Mandy to reserve our new…
We met with Mandy to reserve our new home. She has been super helpful from start to finish and has made the process of reserving our home very straightforward and without any issue. We are very happy with the service we have had :)

Svar från Hopkins Homes
Brilliant support for first time buyers
We've just reserved our first home, and as first time buyers Lacie at the Thetford branch was fantastic. Ever so friendly, endless patience for all of our questions and was really supportive throughout the entire process. Would highly recommend Hopkins Homes and Lacie to anyone looking to buy a new home!

Svar från Hopkins Homes
All my questions were answered
All my questions were answered, I felt sales staff were well informed and knowledgeable.
I work for nhs and was delighted with the discount offered on my new home.

Svar från Hopkins Homes
From start to finish I couldn’t have…
From start to finish I couldn’t have asked for better service. Mandy was a godsend and kept me really well informed through the process and the finishing touches on completion really set Hopkins apart from any other developers. I love my new home and couldn’t be more satisfied

Svar från Hopkins Homes
Lovely experience as Mandy was very…
Lovely experience as Mandy was very informative and helpful with all the details and any questions I had. Show me around the show house. Excellent service by Mandy and asset to your company.

Svar från Hopkins Homes
Kim was honestly amazing !
Kim was honestly amazing !! We originally viewed a completely different house but Kim just knew it wasn’t for us, but assisted in finding us our perfect first home. She was so helpful couldn’t have asked for anything more. Kim made the reservation processes really smooth and wasn’t pushy at all, she really cared about how we were feeling. She is also extremely knowledgeable and made sure we knew everything.

Svar från Hopkins Homes
Thank you Celia!
Celia has been absolutely wonderful throughout the whole process. She has made us feel so comfortable and calm - she constantly kept us up to date with matters and always went above and beyond to make sure everything went through smoothly, quickly and stress free. We couldn’t have done it with her tremendous help. Thank you so much for everything!

Svar från Hopkins Homes
Magical experience
I and my wife met with Lacie Hay the sales lady at the Thetford branch in mid January 2025 and we were in our dream home by end of March 2025.
She gave us the magic touch, was professional and made our dreams come true. Thank you very much Lacie for all your efforts 👌.

Svar från Hopkins Homes
I have met with Mandy Smith at Hopkins…
I have met with Mandy Smith at Hopkins Homes twice now. She is extremely knowledgeable professional and friendly. Mandy is accommodating and provides time and information s requested. She is a credit and an ambassador of Hopkins Homes. They have very high standards and its a real pleasure to see their work

Svar från Hopkins Homes
First time buyers
We just had our reservation meeting with Mandy Smith at Alconbury Weald , we were very pleased ! Mandy made the whole process very smooth ensuring the all our questions were clearly explained. Highly recommend !

Svar från Hopkins Homes
We had a delightful meeting with Mandy…
We had a delightful meeting with Mandy on the Alconbury Weald development for Hopkins Homes.
She was very knowledgeable about the construction and details of the Site.
This is our first experience of a New Build purchase and Mandy has taken away all our concerns with her approach and the way she has dealt with us.
Full marks to Mandy and Hopkins Homes.

Svar från Hopkins Homes
Welcoming and professional team, thrilled with our new home.…
Mandy was welcoming, friendly and professional, making the buying process a smooth and enjoyable experience. We are thrilled with the quality of the build and the location (Alconbury Weald). Cam the Assistant Site Manager was also very helpful in the final build stages following up on any small snags and queries we had with a fast turnaround.

Svar från Hopkins Homes
Visited Hopkins Homes today and Lacie…
Visited Hopkins Homes today and Lacie had put on an Easter Egg for the children. Service was amazing! Can’t recommend enough.

Svar från Hopkins Homes
Very Welcoming, Highly Recommend Hopkins Homes
Very welcoming, Mandy was fantastic throughout,
Explained the process of my purchase very well
Would highly recommend Hopkins Homes

Svar från Hopkins Homes
Helpful and Knowledgeable
Jenna is incredibly helpful and nothing is too much trouble. She is knowledgeable about the development and has helped make the transaction feel smoother.

Svar från Hopkins Homes
Faultless service
We have recently bought a Hopkins home in Woolpit and the service we have received from start to finish has been above and beyond. Jason has been on hand every step of the way, answering queries, keeping us up to date with progress and sharing our excitement! We couldn’t have wished for a smoother process.

Svar från Hopkins Homes
Move to Chediston Place
On the whole the move to Chediston Place has been a good experience and I live my new house. Everyone has been helpful and friendly, Beth especially and nothing is to much trouble. The few 'snags' I found were dealt with before I had chance to report them. Unfortunately couldn't give top marks as there is an IT issue that I am still trying to sort out.

Svar från Hopkins Homes
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