Hopkins Homes Omdömen 

612
•
TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Having never bought a new build home before we were unsure of what to expect. We are very pleased with our new home. Carolyn, the sales agent, is an absolute star and assisted us from our first visi... Se mer

Betygsatt 5 av 5 stjärnor

kept informed on everything regarding purchase at church farm , Drayton . Michelle our sales advisor helped us in every way possible to ensure our wishes were met and follow up care is first class.... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We've been in our forever home in Woolpit for just over two years now. The buying experience was trouble free (other than the bureaucracy none of us have control over), any snags were rectified quickl... Se mer

Betygsatt 5 av 5 stjärnor

We met with Michelle today at Church Farm Drayton to discuss the possible purchase of a home. Despite having never bought new build before and with loads of questions to be answered Michelle was ext... Se mer

Företagsinformation

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Om Hopkins Homes

Skrivet av företaget

Welcome to the official Trustpilot page of Hopkins Homes - the leading independent housebuilder in East Anglia

A Tradition of Excellence - From cottage to country house, every Hopkins home has a personality. A property you'll love, forever. Hopkins homes are renowned for developments of character, style and individuality throughout East Anglia.


Our Story

Since our first project, the renovation of a Halesworth cottage in 1985, Hopkins Homes has been defined by attention to detail and craft. Today, Hopkins Homes is the largest privately owned housebuilder in East Anglia, creating exceptional new-build homes in beautiful locations.

Even though Hopkins Homes offers a wide range of styles and sizes, every home we build is planned, designed and built to the highest standards. Buying a new home is the biggest purchase most people make. We take our time and we care, to ensure we build the perfect property for all of our purchasers and their families.

Key to the look and feel of our new-build properties are the traditional crafts and selection of materials we use. Whilst we offer a wide selection of finishes to make a house a home, we know it must all start with a high-quality build as standard.

New Homes in Norfolk
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Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

612 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 54 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(612)

63 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Five Stars!

We recently bought our home through Hopkins Homes and have been really happy with the whole experience. From the beginning, we felt well looked after. Charlotte, our sales executive, was great at understanding our needs and helping us through the process. She was always friendly, helpful and kept things moving right through to completion.

The rest of the sales team have also been fantastic. They’ve been on hand whenever we’ve needed anything and continue to be a pleasure to see and chat to, especially as the sales office is right next to our house. It’s been really reassuring knowing they’re still around and happy to help even after we’ve moved in.

After we moved in, James the site manager gave us a really clear and helpful walkthrough of the house, along with another site manager, Dan. Both have been really supportive and available whenever we’ve needed anything. We had a small snag list and James got everything sorted quickly and without any hassle.

Special mention also to Marius, who has been brilliant since we moved in. He’s worked closely with James to manage the various contractors coming in to polish up any snags or issues, including things they noticed themselves before we even pointed them out. That kind of care and attention has really stood out and made us feel in good hands.

As we were the first to move into the development, there has naturally been some disruption with the ongoing building work. That’s to be expected, but James, Dan and Marius have made a real effort to keep us informed and supported along the way, which we’ve really appreciated.

Overall, it’s been a very positive experience with Hopkins Homes. We love our new home and have felt well supported throughout.

16 juli 2025
Omdöme utan inbjudan
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Svar från Hopkins Homes

Thank you for taking the time to share your Hopkins Homes experience at Beaulieu in Chelmsford. We are delighted to hear that the team have been looking after you. We wish you all the best in your new home.

Betygsatt 5 av 5 stjärnor

Hopkins thought of everything.

Having previously brought a Hopkins home several years ago what a difference our latest experience was.Hopkins has improved so much.The way Rachel took us through the whole process made what could have been a stressful experience was actually enjoyable.Rachel’s knowledge was outstanding and nothing was too much trouble.

7 juli 2025
Omdöme utan inbjudan
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Svar från Hopkins Homes

Thank you for sharing your experience as a repeat purchaser. We are delighted to hear that you value the service we provide. We wish you all the best in your new home.

Betygsatt 5 av 5 stjärnor

Hopkins 5* After Sales

Great service from Neil and the remedial team handling a couple of repairs within the two years of purchase date. Lauren in customer service was excellent and the men doing the work couldn’t have been more helpful and skilled. So pleased with this exceptional service. 5 star thank you

8 juli 2025
Omdöme utan inbjudan
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Svar från Hopkins Homes

Thank you for sharing your experience regarding our customer services team and the support you have received post move-in. We wish you the very best in your new home.

Betygsatt 5 av 5 stjärnor

We met with Mandy to reserve our new…

We met with Mandy to reserve our new home. She has been super helpful from start to finish and has made the process of reserving our home very straightforward and without any issue. We are very happy with the service we have had :)

4 juli 2025
Omdöme utan inbjudan
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Svar från Hopkins Homes

Thank you for your kind words. We're thrilled to hear that Mandy was able to make the process smooth and stress-free for you. We're pleased you're happy with our service - making your journey to a new home as seamless as possible is what we strive for. We wish you all the best as you settle into your new home.

Betygsatt 5 av 5 stjärnor

Brilliant support for first time buyers

We've just reserved our first home, and as first time buyers Lacie at the Thetford branch was fantastic. Ever so friendly, endless patience for all of our questions and was really supportive throughout the entire process. Would highly recommend Hopkins Homes and Lacie to anyone looking to buy a new home!

15 juni 2025
Omdöme utan inbjudan
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Svar från Hopkins Homes

Thank you for recommending Hopkins Homes. We are pleased to hear that you have been fully supported throughout the buying process and as first-time buyers, everything was made clear to you. Congratulations on your new home.

Betygsatt 5 av 5 stjärnor

All my questions were answered

All my questions were answered, I felt sales staff were well informed and knowledgeable.
I work for nhs and was delighted with the discount offered on my new home.

14 juni 2025
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Svar från Hopkins Homes

Thank you for sharing your recent experience, we are glad we were able to assist with your queries. For details of our key worker discount visit: https://www.hopkinshomes.co.uk/buyers-guide/key-worker-offer/

Betygsatt 5 av 5 stjärnor

From start to finish I couldn’t have…

From start to finish I couldn’t have asked for better service. Mandy was a godsend and kept me really well informed through the process and the finishing touches on completion really set Hopkins apart from any other developers. I love my new home and couldn’t be more satisfied

1 juni 2025
Omdöme utan inbjudan
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Svar från Hopkins Homes

We are delighted you have settled in well and are loving your new Hopkins home. Thank you for sharing your customer journey.

Betygsatt 5 av 5 stjärnor

Lovely experience as Mandy was very…

Lovely experience as Mandy was very informative and helpful with all the details and any questions I had. Show me around the show house. Excellent service by Mandy and asset to your company.

9 juni 2025
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Svar från Hopkins Homes

Thank you for sharing your experience of our sales consultant at Alconbury Weald. We will make sure Mandy sees your feedback.

Betygsatt 5 av 5 stjärnor

Kim was honestly amazing !

Kim was honestly amazing !! We originally viewed a completely different house but Kim just knew it wasn’t for us, but assisted in finding us our perfect first home. She was so helpful couldn’t have asked for anything more. Kim made the reservation processes really smooth and wasn’t pushy at all, she really cared about how we were feeling. She is also extremely knowledgeable and made sure we knew everything.

8 juni 2025
Omdöme utan inbjudan
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Svar från Hopkins Homes

Thank you for taking the time to share your experience at Church View, Bramford and many congratulations on the purchase of your first home.

Betygsatt 5 av 5 stjärnor

Thank you Celia!

Celia has been absolutely wonderful throughout the whole process. She has made us feel so comfortable and calm - she constantly kept us up to date with matters and always went above and beyond to make sure everything went through smoothly, quickly and stress free. We couldn’t have done it with her tremendous help. Thank you so much for everything!

14 mars 2025
Omdöme utan inbjudan
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Svar från Hopkins Homes

Thank you for your kind words about Celia, one of our Sales Consultants. We will make sure she gets to see your feedback.

Betygsatt 5 av 5 stjärnor

Magical experience

I and my wife met with Lacie Hay the sales lady at the Thetford branch in mid January 2025 and we were in our dream home by end of March 2025.
She gave us the magic touch, was professional and made our dreams come true. Thank you very much Lacie for all your efforts 👌.

31 mars 2025
Omdöme utan inbjudan
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Svar från Hopkins Homes

We are delighted to hear how smooth your home buying journey has been. We wish you the very best in your new home.

Betygsatt 5 av 5 stjärnor

I have met with Mandy Smith at Hopkins…

I have met with Mandy Smith at Hopkins Homes twice now. She is extremely knowledgeable professional and friendly. Mandy is accommodating and provides time and information s requested. She is a credit and an ambassador of Hopkins Homes. They have very high standards and its a real pleasure to see their work

24 maj 2025
Omdöme utan inbjudan
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Svar från Hopkins Homes

Thank you for sharing your experience at Alconbury Weald. We are delighted to her how well our Sales Consultant is supporting you.

Betygsatt 5 av 5 stjärnor

First time buyers

We just had our reservation meeting with Mandy Smith at Alconbury Weald , we were very pleased ! Mandy made the whole process very smooth ensuring the all our questions were clearly explained. Highly recommend !

4 maj 2025
Omdöme utan inbjudan
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Svar från Hopkins Homes

Thank you for recommending Hopkins Homes and many congratulations on your first home.

Betygsatt 5 av 5 stjärnor

We had a delightful meeting with Mandy…

We had a delightful meeting with Mandy on the Alconbury Weald development for Hopkins Homes.
She was very knowledgeable about the construction and details of the Site.
This is our first experience of a New Build purchase and Mandy has taken away all our concerns with her approach and the way she has dealt with us.
Full marks to Mandy and Hopkins Homes.

26 april 2025
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Svar från Hopkins Homes

Thank you for your glowing review. We wish you all the best in your new home.

Betygsatt 5 av 5 stjärnor

Welcoming and professional team, thrilled with our new home.…

Mandy was welcoming, friendly and professional, making the buying process a smooth and enjoyable experience. We are thrilled with the quality of the build and the location (Alconbury Weald). Cam the Assistant Site Manager was also very helpful in the final build stages following up on any small snags and queries we had with a fast turnaround.

31 maj 2024
Omdöme utan inbjudan
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Svar från Hopkins Homes

Congratulations on your new home. We are pleased to hear how the team at Alconbury Weald supported you throughout your buying journey and beyond. We wish you all the best in your new home.

Betygsatt 5 av 5 stjärnor

Visited Hopkins Homes today and Lacie…

Visited Hopkins Homes today and Lacie had put on an Easter Egg for the children. Service was amazing! Can’t recommend enough.

20 april 2025
Omdöme utan inbjudan
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Svar från Hopkins Homes

Thank you for sharing your experience at Kingsfleet, Thetford. We are glad to hear you enjoyed your visit.

Betygsatt 5 av 5 stjärnor

Very Welcoming, Highly Recommend Hopkins Homes

Very welcoming, Mandy was fantastic throughout,

Explained the process of my purchase very well

Would highly recommend Hopkins Homes

13 april 2025
Omdöme utan inbjudan
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Svar från Hopkins Homes

Thank you for recommending Hopkins Homes. We are delighted to hear that our sales consultant at Alconbury Weald has been so helpful.

Betygsatt 5 av 5 stjärnor

Helpful and Knowledgeable

Jenna is incredibly helpful and nothing is too much trouble. She is knowledgeable about the development and has helped make the transaction feel smoother.

4 april 2025
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Svar från Hopkins Homes

Thank you for sharing your positive experience at Mill Grove in Stowmarket. It is a stunning new development of 2 to 5-bedroom homes on the edge of a traditional market town.

Betygsatt 5 av 5 stjärnor

Faultless service

We have recently bought a Hopkins home in Woolpit and the service we have received from start to finish has been above and beyond. Jason has been on hand every step of the way, answering queries, keeping us up to date with progress and sharing our excitement! We couldn’t have wished for a smoother process.

28 mars 2025
Omdöme utan inbjudan
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Svar från Hopkins Homes

Thank you for your 5-star review and for sharing your experience with us. We wish you the very best in your new home.

Betygsatt 4 av 5 stjärnor

Move to Chediston Place

On the whole the move to Chediston Place has been a good experience and I live my new house. Everyone has been helpful and friendly, Beth especially and nothing is to much trouble. The few 'snags' I found were dealt with before I had chance to report them. Unfortunately couldn't give top marks as there is an IT issue that I am still trying to sort out.

27 februari 2025
Omdöme utan inbjudan
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Svar från Hopkins Homes

We are delighted to hear that you love your new house and that the team have been so supportive. Please contact our Customer Services team to report any issues and they will do their utmost to support you.

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