Homewares Direct Omdömen 

Very prompt and helpful service
Well done

Easy to order on website, delivery as expected.
This is our 3rd Fire-Mountain bbq. Bought this to replace 11yr old bbq.

Fabulous seller and products. Quick delivery. Perfect

Had a delivery this was damaged, responded by e mail and all sorted no fuss 👍🏽

Stunning BBQ at a very good price. Assembly does take some time, but is well worth it. The cast iron grill plates heat up quickly and spread the heat well. Perfect for cooking your kebabs, chicken, burgers and sausages while drinking a nice cool beer!

This was the second Fire Mountain 4-Burner BBQ I have purchased but the first time I have dealt direct with Fire Mountain.
The delivery was on time with good communication from the courier (FedEx).
Assembly was straight forward. I recommend both product and supplier.

Excellent delivery process. Dealt with problems really well. Very pleased

Really prompt delivery and product as expected (good quality product).

Very helpful staff

I wanted to buy the same barbecue as my previous one, which had been damaged in a recent storm. I found this company on the internet and they had the exact same model and it was being advertised at an acceptable price, which included a cover. The communication from the seller was very good, with updates on delivery and it arrived within the time frame. All the parts were there and it was very straightforward to assemble. Very sturdy and with a few decent modifications to the previous barbecue, which was over 10 years old. Just one issue was that there was no cover included inside the package. I phoned them straight away and after sending a couple of photos via email I was given confirmation that a cover would be sent immediately. I have had 2 emails confirming this and it has been posted. Very good customer service, so I am completely satisfied. I would definitely recommend this model of barbecue and the company. Thanks.

Fast delivery and great customer care

Quick delivery. Quite impressed with the product I don't have to scrape the side of the bowl when mixing.
Cons:
*Attachments look cheap, I hope they last.
*Noisy

My husband and I bought a 12 litre vitinni air fryer,and recently after heavy use, the hinges of the rotating basket broke.
On a visit to the Winter Food show at the NEC, we noticed that Vitinni had a stand there.
We explained to a Vitinni rep called David the problem, and he told us that the model we had was out of production. However he was going into the depot the next day and would look for a spare basket, and would contact us if he found one.
The very next day I received several phone calls which I
missed, but a lady after the weekend again and I formed me that a basket had been found and would be posted to me .
The very next day we received the packaged basket, with postage paid by vitinni.
That is what you call service above and beyond! Thank you so much Vitinni and your wonderful staff!

Great kettle. Easy to use. Really good quality. received it this week , so I’ve only used it a few times.. very happy with product so far.. perfect for tea infusions. Easy to clean

Called Vitinni customer services.
Can't supply manual for GL 862 A air fryer! Not available on their website too. Asked to speak to technical department...advised not possible.
Now they want video uploaded of digital problem experienced. ( They suggested i change fuse to me when fryer is actually switching on! ??? Never heard such rubbish in my life!)..
And trying to help a friend out only.
POOR SERVICES IN MY OPINION.

I bought an air fryer 2 years ago, last week out of no where me and my wife had electric shocks when we touched the air fryer, I emailed them and they said sorry it is 1 month after warranty period, we can do nothing we can not replace or repair, you can throw it in the bin, really dangerous products to buy as the electric shock could kill any one and they escape from responsibility by saying this happened one month after end of warranty so we don't care

Very easy to order, quick delivery & fabulous quality.

everything went to time.
Haven't used the cover yet as it is there for when the winter sets in.
Thanks.

My new 4 burner gas barbecue with side burner arrived within a couple of days after ordering it over a weekend. It was well packed and no parts were damaged or missing. Having assembled quite a few grills over the years I would say this one was the best designed and easiest to put together. The instructions and illustrations were less than clear in a few places but working in the garage under artificial light probably wasn't a good choice. Once ready, everything worked perfectly and I am delighted with end result in terms of performance, functionality and appearance. The protective cover is well made and fits like a glove. I am sure this grill will give many years of good service.

Unable to build BBQ as yet. Brief look ok with quality parts. Delivery and communication good.