HomeSupply Discount Bathrooms & DIY Omdömen 

6 181
•
TrustScore 5 av 5

4,8

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We ordered a douche spray and the website experience, delivery, and quality of product was excellent. What stood out was the admin response when we asked for more installation guidance. We had a respo... Se mer

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Betygsatt 5 av 5 stjärnor

I was looking for a replacement towel radiator to replace an anthracite one we had. Home Supply Discount had a chrome version of the one I wanted to replace, which will make the job much easier. My o... Se mer

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Betygsatt 5 av 5 stjärnor

Good price paid for product, arrived quickly with good communication. Unfortunately had to return item - not due to any damage but situation meant I no longer needed the product. This again was hass... Se mer

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Betygsatt 5 av 5 stjärnor

This was my first order with Home Supply and I'm very impressed. Ordering online is straightforward, they are competitively priced and shower door arrived well within the 5-10 day delivery time. I wou... Se mer

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Företagsinformation

  1. Badrumsinstallatör
  2. också i
  3. Försäljare av grillar
  4. Lampbutik

Informationen kommer från olika externa källor

Bathroom taps, bathroom suites, shower enclosures and much more from Bristan, Hudson Reed, Crosswater, Bauhaus, Kudos, Ideal Standard and so much more all at discount prices

HomeSupply for serious savings

Skrivet av företaget

Save an EXTRA 5% at HomeSupply
We're serious about saving you money, as well as providing a professional, friendly service. Enter MAD5 at the checkout to receive an extra 5% off when you spend £500 or more!

Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

6 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(6 181)

270 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Back in the lean years of Prohibition

Back in the lean years of Prohibition, when the law was dry but the creeks ran wet with corn mash, I was sittin’ on the porch of my still-house, watchin’ the smoke curl up like a sinner’s prayer, when the postman hove into view.

He come carryin’ a box long as a coffin and twice as suspicious.

“Package for you,” he says.

I looked at the label. Came from Home supply.

Now, that puzzled me somethin’ fierce, on account of I hadn’t set foot in town for weeks, and the only thing I’d ordered lately was yeast and maybe a pair of wool socks.

Maybe.

So I hauled the box inside and set it beside the still, starin’ at it like it owed me money.

“What fool contraption have I gone and bought?” I muttered.

See, that’s the danger of orderin’ things by catalogue after testin’ your own product. A man gets generous with his own pocketbook and reckless with plumbing.

I tore it open.

Inside was a brass float valve.

A float valve.

Shiny as a sheriff’s badge and twice as complicated lookin’.

Now, I turned it over in my hands and tried to reckon what midnight version of myself had thought, Yes sir, this here is essential.

Was it for the water barrel?

The condenser coil?

The bathtub I ain’t owned since ‘21?

Couldn’t say.

But I’ll tell you this: Home Supply shipped it tighter than a banker’s fist. Wrapped so snug it could’ve survived a raid by revenuers and a tumble down Widow Granger’s hill.

Quality? Fine. Heavy brass, threads clean as Sunday boots.

Purpose? A mystery deeper’n the mash recipe my granddaddy took to the grave.

Still, after squintin’ at it over breakfast, inspiration struck.

Rigged it to the cooling barrel on the still, and by thunder, it kept the water level steadier than a church deacon’s handshake.

Turns out drunk me had accidentally improved the operation.

So my review stands thus:

Five stars for the float valve.
One star deducted for causin’ me to spend half a day wonderin’ if I’d blacked out and become a plumber.

In these parts, sometimes the post don’t bring what you remember wantin’.

But every now and then, it brings exactly what your liquor-soaked good sense knew you’d need.

17 juni 2025
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Svar från HomeSupply Discount Bathrooms & DIY

Thank you for taking the time to leave such a creative review!

Betygsatt 5 av 5 stjärnor

Beautifully made shower tray and bifold…

Beautifully made shower tray and bifold door, just what I was looking for. Delivery was quick and efficient.

7 mars 2026
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Svar från HomeSupply Discount Bathrooms & DIY

Thank you for taking the time to leave us a five star review! We are glad to hear you are happy with your purchase.

Betygsatt 4 av 5 stjärnor

Delivery

Delivery, order and online customer service

19 april 2026
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Svar från HomeSupply Discount Bathrooms & DIY

Thank you for taking the time to leave us a 5 star review!

Betygsatt 1 av 5 stjärnor

Tap was of poor quality and dribbled .

Tap was of poor quality and dribbled .
I obviously had to fit it to find this to find out.
Tap returned but found to be acceptable by manufactures as it dribbled for only "up to 20 seconds".
Would not recommend

27 mars 2026
Omdöme utan inbjudan
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Svar från HomeSupply Discount Bathrooms & DIY

Dear Arthur,

Thank you for your third review.

We are sorry to hear you remain unhappy with the outcome. As previously advised, the tap was returned to the manufacturer for inspection, as they are best placed to assess whether there is a manufacturing fault.

Following their checks, they confirmed the tap was operating within acceptable tolerances and was not deemed faulty. Their report noted that any residual water stopped within the stated period. The water also drains from the tap to protect the cartridge extending the taps lifetime.

We do appreciate that this was frustrating, especially after the tap had already been fitted and removed. However, as the manufacturer has confirmed the item is not faulty, we are unable to issue a refund on that basis.

Kind Regards,

The HomeSupply Team

Betygsatt 2 av 5 stjärnor

Good service from staff, but let down by the manufacturer and overall outcome

I purchased two Kartell toilet units from HomeSupply for around £500. The customer service team — particularly Mollie — were polite and responsive throughout, and I want to acknowledge that.

However, one of the units arrived with a manufacturing defect: it leaked from the ceramic body after every flush. What followed was weeks of back-and-forth, video evidence requests, and delays — during which I was left without a functioning toilet. By the time the replacement was arranged, I had already paid my plumber twice: once to install the faulty unit, and again to remove it and fit the replacement. Despite this, only a £50 goodwill gesture was offered, which did not come close to covering the additional costs I incurred due to a product that should never have passed quality control.

To make matters worse, during the return process an old pan was mistakenly sent back to the manufacturer. Rather than simply disposing of it — which would have cost them nothing — Kartell shipped it back to my address without my consent, had it signed for by a neighbour, and cited "hygiene regulations" as the reason they couldn't handle it. Those same hygiene concerns apparently didn't prevent them from putting it on a courier van.

HomeSupply's staff did their best within their limits, but as the retailer they were ultimately unable to advocate effectively for a customer who had cooperated fully at every stage. If something goes wrong with a Kartell product, be prepared for a lengthy and frustrating process.

24 april 2026
Omdöme utan inbjudan
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Svar från HomeSupply Discount Bathrooms & DIY

Dear Zafer,

Thank you for taking the time to leave such a detailed review.

We’re very sorry to hear about your experience and the inconvenience caused. We do appreciate your kind comments about Mollie and the team and we’re pleased their communication was helpful throughout.

Manufacturing faults can unfortunately occur from time to time, even with products supplied by reputable manufacturers. Once we received the requested evidence confirming the fault, a replacement was arranged and sent within 5 working days, in line with the manufacturer’s policy. We appreciate that the process may have felt frustrating, particularly given the disruption caused, but the evidence requested was necessary so the manufacturer could verify the issue and authorise the replacement.

With regard to the additional plumbing costs, we do understand your frustration. However, the goodwill gesture offered was not intended to cover all third-party labour costs, as these are not something we are able to guarantee or reimburse in full. It was offered as a gesture of apology for the inconvenience caused.

Regarding the incorrectly returned pan, this item was not purchased from HomeSupply and had already been used. For that reason, responsibility for its disposal would not sit with either ourselves or Kartell. We understand this added to your frustration, but we are unable to dispose of a customer’s old sanitaryware on their behalf.

We take feedback like yours seriously, particularly where it highlights the inconvenience caused when a genuine product fault occurs. While parts of the process involve working with the manufacturer, we do recognise our responsibility as the retailer to support our customers as effectively as possible, and we will continue reviewing how we manage these situations going forward.

Thank you again for your feedback.

Betygsatt 5 av 5 stjärnor

Competitive prices and quick and free…

Competitive prices and quick and free delivery. Cannot fault the company, excellent service.

16 april 2026
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Svar från HomeSupply Discount Bathrooms & DIY

Thank you for taking the time to leave us a 5 star review! We are glad you are happy with our service and we hope we can help again in the future.

Betygsatt 5 av 5 stjärnor

Wonderful support on recent product…

Wonderful support on recent product issue from both Molly say Home Supply and Bristan. Both parties honoured my recent warranty with great responsiveness and integrity. Five star service and brand performance.

16 april 2026
Omdöme utan inbjudan
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Svar från HomeSupply Discount Bathrooms & DIY

Thank you for taking the time to leave us a 5 star review! We’re pleased to hear you had a great experience with Molly at Home Supply and Bristan.

Betygsatt 5 av 5 stjärnor

A comprehensive product range and a…

A comprehensive product range and a very helpful customer service team, with a special mention to Ruby, for her care and attention. The excellent-quality shower tray arrived promptly without any issues.

8 april 2026
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Svar från HomeSupply Discount Bathrooms & DIY

Thank you for taking the time to contact us! We are glad to hear you are happy with our service and the product you have purchased. We will pass on your kind words to Ruby.

Betygsatt 5 av 5 stjärnor

Fast secure delivery and excellent product

Helpful advice on the telephone. Fast delivery, Item arrived safely and best price. Very pleased with product, Vado waste and overflow for bath. Many thanks. Would certainly buy from this company again.

1 april 2026
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Svar från HomeSupply Discount Bathrooms & DIY

Thank you for taking the time to leave us a five star review! We are glad to hear you have received your item promptly and you are happy with your purchase. We look forward to assisting you again in the future.

Betygsatt 5 av 5 stjärnor

Excellent service brilliant…

Excellent service brilliant communication and the delivery driver was 1st class. Thanks

8 april 2026
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Svar från HomeSupply Discount Bathrooms & DIY

Thank you for taking the time to leave us a 5 star review! We are glad to hear your are happy with our service.

Betygsatt 5 av 5 stjärnor

Great price

Great price, great product, fast delivery.

6 april 2026
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Svar från HomeSupply Discount Bathrooms & DIY

Thank you for taking the time to leave us a 5 star review!

Betygsatt 5 av 5 stjärnor

Excellent

Excellent , first class and speedy service . Great customer support and communications . 5*

2 april 2026
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Svar från HomeSupply Discount Bathrooms & DIY

Thank you for taking the time to leave us a 5 star review! We are glad you are happy with our service and the product you have purchased.

Betygsatt 5 av 5 stjärnor

Very good interaction with staff at…

Very good interaction with staff at HomeSupply and with delivery personnel. But shouldn't have to be available all day when a delivery is due.

8 april 2026
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Svar från HomeSupply Discount Bathrooms & DIY

Thank you for taking the time to leave us a 5 star review! We do ask customers to be available throughout the day to help ensure the delivery isn’t missed.

Betygsatt 5 av 5 stjärnor

Very fast delivery

Very fast delivery. Courier rang me for my location as I am remote with no street name. Great price.

30 mars 2026
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Svar från HomeSupply Discount Bathrooms & DIY

Thank you for taking the time to leave us a 5 star review!

Betygsatt 5 av 5 stjärnor

Unbelievable prices

Unbelievable prices, ordered at 1pm arrived next day. I will be using again.

25 mars 2026
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Svar från HomeSupply Discount Bathrooms & DIY

Thank you for taking the time to leave us a 5 star review! We are glad you are happy with our services.

Betygsatt 5 av 5 stjärnor

Fast delivery

Fast delivery

25 mars 2026
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Svar från HomeSupply Discount Bathrooms & DIY

Thank you for taking the time to leave us a 5 star review!

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service .
The product was exactly what we required

23 mars 2026
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Svar från HomeSupply Discount Bathrooms & DIY

Thank you for taking the time to leave a 5 star review!

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