I ordered and payed for my product on my phone twice, and had them delivered and the hole experience from start to finish was brilliant cannot fault homebase many thanks. Mr Michael Swaby.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The product picked was completely the wrong item. Luckily there was the correct item in store otherwise it would have been a wasted trip Edit: Carol at Homebase Sleaford phoned the following day to... Se mer
Företaget har svarat
Purchased 3 door keys but when we got home the machine had cut them wrong so didn’t fit but on calling the store the Manager (Carol) couldn’t be more helpful she instantly cut new keys which did fit... Se mer
We needed to replace discontinued faulty ceiling fan unit with a similar product. Not every member of staff we asked knew where it might be found but SUE B gave us very clear and correct directions... Se mer
Företagsinformation
- Heminredningsbutik
- Försäljare av badrumsartiklar
- Gör-det-självbutik
- Möbelaffär
- Trädgårdsbutik
- Försäljare av köksmöbler
Om Homebase - Sleaford
Skrivet av företaget
Homebase
Skrivet av företaget
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktuppgifter
Shorehan Road, Northgate, NG34 7AQ, Sleaford, Lincolnshire, Storbritannien
- 0345 640 7627
4,8
Utmärkt
228 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 47 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Sleaford branch saved the day
There was a slight hiccup with the courier but the store manager In Sleaford (Carol)
Went above and beyond to help me with my order
7 september 2024
Homebase Sleaford
Homebase Sleaford, the Manager and Bryan were extremely helpful when we recently asked if they had any spare boxes for moving house. On two occasions when we needed some boxes, Homebase at Sleaford have gone over and beyond to help us with the boxes being ready to collect after we had arranged this with them! Good old ‘customer service’ at its best! Thank you to Bryan in particular.
9 september 2024
Omdöme utan inbjudan
Sandra on the checkout was very…
Sandra on the checkout was very friendly and polite. It is a pleasure to buy products from the Sleaford store.
9 september 2024
Omdöme utan inbjudan
Click & Collect
No queue at CS
Item ready by door
V helpful assistant helped transport & load into vehicle
Order to collection within 2 hours
Well done
9 september 2024
Omdöme utan inbjudan
Homebase sleaford
Sandra has often served me at the till and is always nice and happy and helpful when I have a query.
6 september 2024
Omdöme utan inbjudan
Great customer service
Carol
was very helpful, made me aware that the paint was on 3 for 2 and that I could get another for free. I didn't notice the signs. So was pleased she pointed this out!
Thankyou 🤗
5 september 2024
Omdöme utan inbjudan
Great service from Carol
Great service from Carol, very polite and friendly
5 september 2024
Omdöme utan inbjudan
Just a note to say thank you to the…
Just a note to say thank you to the staff at both the Sleaford and Newark stores. I wanted to buy some pvc covered gardening wire and they searched well beyond the call of duty to no avail. I ended up taking advantage of your 20% discount on storage boxes...very expensive garden wire visit, but a pleasure to meet so many friendly and helpful people! Many thanks , Peter
4 september 2024
Omdöme utan inbjudan
Absolutely fantastic customer service…
Absolutely fantastic customer service from a lady called Lisa. Nothing I asked was too much. Very helpful. Polite. And knowledgeable of what I needed. Homebase Sleaford....I will be back!
4 september 2024
Omdöme utan inbjudan
Efficient click and collect
Easy ordering, good value and easy pick up using the click and collect which was ready within the hour.
2 september 2024
Omdöme utan inbjudan
Click and collect error
How difficult is it to fulfil an order of 4 bags of compost?
I ordered 3 of one variety and 1 of another.
On arrival to collect - there are 2 of one and 1 of the other.
Go figure.
29 augusti 2024
Omdöme utan inbjudan
Svar från Homebase - Sleaford
Hi Peter,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Very easy to use website to order…
Very easy to use website to order goods. Pleasant staff when I went to collect items.
27 augusti 2024
Omdöme utan inbjudan
The box was delivered on time
The box was delivered on time. However for toilet seats in boxes I thought the extra paper they were wrapped in was excessive and unnecessary.
The products themselves at first glance seemed good value for money, just what I requested.
24 augusti 2024
Great prices and extensive range
Great prices and extensive range. Our experience was made even better by the smiles and fun personality of Lisa at checkout!
25 augusti 2024
Omdöme utan inbjudan
Purchased some storage boxes online
Purchased some storage boxes online. Great prices but only online. Different prices shown in the shop which adds to the confusion.
Lisa on the desk was very helpful and cheerful despite having to work over a bank holiday weekend.
25 augusti 2024
Omdöme utan inbjudan
Served today by Lisa
Served today by Lisa, fabulous, friendly service.
25 augusti 2024
Omdöme utan inbjudan
Sarah B cut 12 keys for me today
Sarah B cut 12 keys for me today. Sarah was very friendly, professional and a pleasure to be served by.
22 augusti 2024
Omdöme utan inbjudan
Great service
Speedy helped me with everything I needed and was so friendly. Great service!
5 augusti 2024
Omdöme utan inbjudan
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