Ordered shelves £180.00 worth only received part order three parcels on order only received 2 4 shelves missing no phone contact at Homebase customer service Email only what a waste of time no one w... Se mer
Plats
Byt platsUnit 12 Drakehouse Retail Park, Drakehouse Way, Waterthorpe, S20 7JJ Sheffield, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had bought a really poor lawnmower (Sovereign cordless) and returned it to the shop even though I had lost the receipt. The staff at Drakehouse Sheffield were fantastic and took it back no questions... Se mer
Samantha (employee at Crystal Peaks Sheffield) was an absolute angel when I was exchanging an item I had picked up only an hour previous. Like a fool, I had told her I didn't need a receipt on my orig... Se mer
Everyone we dealt with was friendly and efficient....our click and collect order was collected by ourselves from the shop floor as we had ordered using the Easyfundraising app to raise a bit of money... Se mer
Företagsinformation
- Heminredningsbutik
- Försäljare av badrumsartiklar
- Gör-det-självbutik
- Möbelaffär
- Trädgårdsbutik
- Försäljare av köksmöbler
Om Homebase - Sheffield Drakehouse
Skrivet av företaget
Homebase
Skrivet av företaget
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktuppgifter
Unit 12 Drakehouse Retail Park, Drakehouse Way, Waterthorpe, S20 7JJ, Sheffield, Storbritannien
- 0345 640 7839
4,2
Bra
109 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 52 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very easy collection and fast service
Very easy collection and fast service
24 april 2024
Omdöme utan inbjudan
Fantastic
Fantastic, I had ordered the wrong item on click and collect they sorted it out for me straight away no problem
Good service, very helpful and friendly staff
21 april 2024
Omdöme utan inbjudan
Always enjoy shopping with Homebase
Always enjoy shopping with Homebase, easy to use website. Good customer service. Everything goes smoothly. The instore team are always friendly and helpful
11 april 2024
3 Drawer Rattan Effect Storage
This item is very practical and more than satisfactory for my needs. Although it’s plastic looks very good quality and was delivered swiftly on the date stated.
9 april 2024
Purchased 2 supposedly RED tree…
Purchased 2 supposedly RED tree peonies, and nurtured them for 3 seasons. Tree peonies take several years to bloom and on their fourth season ( granted earlier than expected) they are Cerise Pink! As I have 3 others in my garden of different colours one being Pink I didn’t want another. When you purchase something you expect it to be as discribed.
16 april 2024
Omdöme utan inbjudan
Svar från Homebase - Sheffield Drakehouse
Hi Bena
Thanks for leaving a review. We're sorry to hear that you've had an issue with our product. We take quality very seriously, and we would like to investigate this further. Please contact us directly at so we can discuss your experience and find a resolution: https://help.homebase.co.uk/hc/en-gb/requests/new
Many Thanks
Team Homebase
Helpful Staff!
Great Service. A very helpful member of staff assisted us. Good to still have these shops to go to and browse.
11 april 2024
Omdöme utan inbjudan
Great service 👏 so very quick to…
Great service 👏 so very quick to deliver well done yet again thanks 😊
4 april 2024
Poor quality collection
Boxes of tiles were partially open and one was missing a side containing details such as the batch number. We asked if they were from the same batch and the lady we collected from said yes. On opening at home we found that one box was different colour, white instead of grey. Two tiles were broken. We had to return to the store to rectify and we now have the same colour but we don't know if they from the same batch.
5 april 2024
Omdöme utan inbjudan
Svar från Homebase - Sheffield Drakehouse
Hello Andy,
Thanks for bringing this to our attention. We’re sorry to hear you're not happy with the product. Feedback like this is incredibly important to us. Please feel free to reach out to us on (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) if you would like to discuss this further.
Team Homebase
Excellent customer service
The Homebase staff ( Claire & Samantha ??@Drakehouse) went over and above to make sure I was able to buy some lovely cube units and storage boxes. Could have been an entirely different experience without their help and advice. Really pleased with my purchase
4 april 2024
Omdöme utan inbjudan
GREAT CUSTOMER SERVICE
Went to collect my order of heavy bags of topsoil and bark today and it was waiting on a trolley for me. What makes the service exceptional is that the assistant on click and collect asked me to wait just a minute whilst she got someone to take it to my car for me and to unload it into my boot. As an older lady I felt this was very kind of them, and much appreciated.
3 april 2024
Omdöme utan inbjudan
Click & Collect very fast and easy
Click & Collect very fast and easy, staff are very helpful.
2 april 2024
Omdöme utan inbjudan
Always great customer service at the…
Always great customer service at the Drakehouse branch.
Thank You
1 april 2024
Omdöme utan inbjudan
Delivery was on time and delivered with…
Delivery was on time and delivered with care,the product was all there,had no problems at all
10 mars 2024
Easy ordering, free click & collect
Easy ordering, free to click and collect...
12 mars 2024
Omdöme utan inbjudan
Homebase is the best
I bought two large garden boxes and the courier carried both one at a time and put them in my garden. It was a excellent service and I shall be using homebase again. Thank you so much for all your effort .
3 mars 2024
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