Bought a new kitchen last year, 3 separate parts all broken within 6 months of installation. One part discarded as not fit for purpose, other two replaced under warranty hassle free and quick... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Bought a new kitchen last year, 3 separate parts all broken within 6 months of installation. One part discarded as not fit for purpose, other two replaced under warranty hassle free and quick... Se mer
Företaget har svarat
Staff member Ian came to help me with paint mixing at the Dulux counter. He initially said the machine was not working but none the less tried a few things and ended up fixing the machine! I asked Ian... Se mer
Came into the range cafe and ordered a pasty, chocolate orange cake and soya hot choclote. Less than £13 Fresh party and cake beauitful Hot choclate made rich and smooth Young girl serverd me,po... Se mer
Quick simple ordering, notified when ready, ready very quickly, collection took around1min. All ready in a trolly, as heavy. Helpful polite staff. Very pleased. Great prices on horticultural, gritsand... Se mer
Skrivet av företaget
Skrivet av företaget

401 Chesterfield Road, S8 0RW, Sheffield, South Yorkshire, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 52 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service pleasant and helpful staff. 👍
We were given the wrong item. We ordered a cordless lawn mower and when we opened it, it was corded. As we don't live near the homebase shop, it was a major nuisance getting it back to the shop.

Svar från Homebase - Sheffield Chesterfield Road
I would like to let you know what great service l received from your Chesterfield Road store Sheffield .
The young man Ethan was so kind and considerate when l returned a faulty strimmer he went above and beyond to help me what great customer service l will be telling all my friends and relatives about this once again Thank you Ethan for your kindness and consideration
Regards Mrs Maria Hall 12 /4 24
Ordered extra moving boxes at11.30pm, collected 10am next day. Moving tomorrow - so wonderful service.
Very helpful staff - even pushed trolley out to my car. Many thanks
The items were ready for collection, the staff most pleasant and friendly on the desk.
I was very impressed with the service from one member of staff at this branch as he helped me to my car with my heavy bags of stone and put all the stone in the car for me. He had a very pleasant demeanour.
The young guy who took my phone call prior to my click and collect visit went above and beyond to make sure we were happy and got the correct item.
Homebase were fantastic. Hadn't got the strimmer I ordered on line so automatically upgraded to more powerful strimmer at no extra cost 👍
From ordering to delivery within one week.
Great service.
Initially I was upset that I had been able to buy a sample tile for stock that was out of stock! After what was supposed to be a complaining call I encountered Robynn and Denise at Chesterfield Road Sheffield - who went over and above - they dod not believe a colleague who said there was no stock - and followed their belief that sufficient stock was in the store-oom and subsequently found it and brought it out to me . Other stores had told me that was no stock nearer than the Wirrall . I am left with the view that some of your staff cannot be bothered to help customers and then You have staff like Robynn and Denise who cannot do enough to help - give these ladies a pay rise - I was about to NEVER buy from you again ! I mean it!!
Great price (best on market) and very efficient online order under click & collect
The staff were all very helpful. Thank you.
I ordered this product on line but you let
Me down by not delivering it on time -I’ve had to cancel my order and then order it in store and collect -we are elderly and struggling to put it in our cars today -your assistant Ethan helped us so much -he is worth his weight in gold and so friendly
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.