I have got the confirmation the order will be ready to collect on time. When I went in store after travelling 40min drive, the staff informed me that product is not available. It was so frustrating af... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Went into the Reigate homebase store today and were met by very friendly helpful staff which made my shopping experience all the better as I have mental health and I can find going into places lik... Se mer
I ordered a Karcher jet washer in the evening, and collected it the next morning. The lady staff member at Collections was friendly, smiling, helpful, and found my order quickly. Another lady at a... Se mer
Ordered a hedge trimmer online and intended to collect at Reigate Homebase but failed due to an error made by the store. The store manager has been very helpful. Not only had he apologised for the inc... Se mer
Företagsinformation
- Heminredningsbutik
- Försäljare av badrumsartiklar
- Gör-det-självbutik
- Möbelaffär
- Trädgårdsbutik
- Försäljare av köksmöbler
Om Homebase - Reigate
Skrivet av företaget
Homebase
Skrivet av företaget
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktuppgifter
Rushworth Road, off London Road, RH2 0QG, Reigate, Surrey, Storbritannien
- 0345 640 7626
3,9
Bra
84 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 46 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service again!
All as I’d hoped and item ready for collecting from one of their friendly, helpful customer service team.
28 mars 2024
Omdöme utan inbjudan
A very pleasant young man helped me…
A very pleasant young man helped me with my order and I then realised that I had purchased the incorrect item and was assisted by a pleasant lady to get the correct item and a Manager plus the initial young man to swap my purchase over. Thoroughly enjoyed my experience
28 mars 2024
Omdöme utan inbjudan
Easy to order and easy to return
Easy to order and easy to return. Lady was very helpful in your Reigate branch
22 mars 2024
No fuss
No fuss. Available to collect when they said it would be. Very convenient.
20 mars 2024
Omdöme utan inbjudan
Customer service
I often come to this store and have found the staff to be most helpful and resourceful, however I have to make special mention of Keeli, as she has on numerous occasions always gone above and beyond, especially in the Kitchen department yesterday! Thank you to all!
17 mars 2024
Omdöme utan inbjudan
The experience of ordering online to…
The experience of ordering online to collecting instore, was very good and straightforward, with no problems or issues.
6 mars 2024
Omdöme utan inbjudan
Bargain clearance price for the goods…
Bargain clearance price for the goods supplied and bonus topcashback on top so would have been churlish not too grab the deals .
4 mars 2024
Omdöme utan inbjudan
Really good customer service from a…
Really good customer service from a lovely guy called Sam who helped me carry a sideboard into my car since it was too heavy for one person. Thank you for the help!
2 mars 2024
Omdöme utan inbjudan
I purchased a kitchen with Homebase and…
I purchased a kitchen with Homebase and had the pleasure of designing the kitchen with Keeliann.
Her attentions to detail, punctuation and general care for the project was fantastic. I would highly recommend both Keeliann and Homebase if you’re looking for your next kitchen.
7 februari 2024
Omdöme utan inbjudan
Good click and collect service
Ordered at 11am, ready to pick up well within 2 hours. Quickly dealt with when I turned up for click and collect. All very good. Pleased with the service.
16 februari 2024
Omdöme utan inbjudan
The item I was looking for was easy to…
The item I was looking for was easy to find on the website. The price was very reasonable and was available at the branch closest to my home. It was available the next day and the staff at the store were very friendly and efficient.
13 februari 2024
Omdöme utan inbjudan
Good experiene
Found Keelie at the Homebase Reigate branch very helpful when looking at both a bathroom and kitchen re-fit. She took time to look at different options for a bathroom and did the designs so a comparison could be made. Thank you for all your assistance.
4 februari 2024
Omdöme utan inbjudan
Excellent service …
Very helpful young man behind the till carried my heavy stuff to the car
8 februari 2024
Omdöme utan inbjudan
Kitchen design
We had a kitchen designed by Keeli Lee from the Reigate team. She was excellent, very patient with me and explained everything thoroughly. We kept in regular contact and she was able to give me lots of tips and recommendations. Thank you for such a positive experience.
20 januari 2024
Omdöme utan inbjudan
Looked after very well
Friendly helpful attentive staff member serving me in collecting my on-line order
30 januari 2024
Omdöme utan inbjudan
Easy and Quick
Super quick to pay with Apple Pay and my half price frames were in my hands 20 after checking-in in the store. Great!
12 januari 2024
Omdöme utan inbjudan
Collection of radiator foil
11 januari 2024
Omdöme utan inbjudan
Nice & simple to use
Nice & simple to use - good going to the store knowing you can get the bits you need are there & waiting for you!
8 januari 2024
Omdöme utan inbjudan
Great customer service in relation to a…
Great customer service in relation to a faulty product.
30 december 2023
Good customer service
So lovely to be greeted by such a cheerful and friendly cashier, Rachel - what a lovely smile. Thank you for your help today.
27 december 2023
Omdöme utan inbjudan
Svar från Homebase - Reigate
Hi Kath,
We’re so pleased you had a great experience in store. Thanks for letting us know 😊
Team Homebase
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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