Order placed online, collected next day with no problem. Much improved from last year's disappointment. Well done! Many thanks.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Avoid online ordering!! Ordered Dulux paint which was showing “in stock” for Click and Collect from Penge, assuming it would be ready same day after receiving email confirmation of order. Waited 2 da... Se mer
We collected a garden sofa set from Homebase Penge using the click and collect service. Huge thanks to Josh who went above and beyond bringing the large box out to our car, unpacking and trying to hel... Se mer
Collected my order from Homebase Penge, London. I was let down by the cab company I had booked and Collete was amazing. She found a local cab company (Clockhouse), who were there within 10 minutes a... Se mer
Företagsinformation
- Heminredningsbutik
- Försäljare av badrumsartiklar
- Gör-det-självbutik
- Möbelaffär
- Trädgårdsbutik
- Försäljare av köksmöbler
Om Homebase - Penge
Skrivet av företaget
Homebase
Skrivet av företaget
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktuppgifter
45 Oakfield Road, Penge, SE20 8RD, London, Storbritannien
- 0345 640 7018
4,3
Utmärkt
125 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 45 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing customer service
Amazing customer service, good products and a very enjoyable experience with useful staff.
11 maj 2024
Omdöme utan inbjudan
Very good service and friendly customer…
Very good service and friendly customer service, it was a very easy experience - no problems at all!
11 maj 2024
Omdöme utan inbjudan
Kind and thoughtful girl on click and collect
Lovely polite girl on click and collect
11 maj 2024
Omdöme utan inbjudan
I recently visited Homebase
I recently visited Homebase - Penge and was completely impressed with my experience!
The staff was incredibly friendly and knowledgeable, making me feel welcome from the moment I walked in. The shop had a wide selection of products, and I was able to find exactly what I was looking for. The
atmosphere was inviting and well-organized, making it easy to browse. Overall, I highly recommend for anyone looking for quality products and excellent customer.
2 maj 2024
Omdöme utan inbjudan
Colette went above and beyond to help…
Colette went above and beyond to help me carry my stuff to the car and with my shopping. Lara was helpful with promoting assisting too.
Great experience
Thank you
3 maj 2024
Omdöme utan inbjudan
Colette and ajay really went above and…
Colette and ajay really went above and beyond to find me a wheelbarrow after the stored had closed which was much appreciated
1 maj 2024
Omdöme utan inbjudan
The full product were not in store and…
The full product were not in store and the items were not ready after 1 hour as the website suggested the product boxes have damaged as if the staff have no care in displaying the boxes. Staff in store just look at you and do not ask if you are waiting or need help
28 april 2024
Omdöme utan inbjudan
Svar från Homebase - Penge
Hi there,
We’re sorry you’ve had a disappointing experience. We pride ourselves on our customer service, so we really appreciate you bringing this to our attention. Please be assured your feedback has been shared with the store management who will be in direct contact with you to discuss this further.
Thanks,
Team Homebase
Great Service
Order placed and ready for collection in less than an hour very impressed will certainly use this service again.
27 april 2024
Omdöme utan inbjudan
Staff are all extremely helpful on a…
Staff are all extremely helpful on a regular basis especially when you need help they even offer to help load your car as well if you have a heavy load. Sometimes it is difficult to find what you want if it’s not run of the mill or I would have given 5 stars.
27 april 2024
Omdöme utan inbjudan
It was easy to place order
It was easy to place order, was informed when order was ready to collect. All done within an hour.
25 april 2024
Omdöme utan inbjudan
Kitchen cabinetry
Having had a difficult experience in trying to rectify parts of my Homebase kitchen cabinets (water leak) I came across Jane, Penge Homebase Designer.
Attentive with exceptional customer service throughout my journey coordinated with a forward thinker carpenter Simon who salvaged my kitchen and flooring.
The Homebase lead was invaluable,others previously had failed
Work & purchase delivery completed on time
15 april 2024
Omdöme utan inbjudan
Great customer experience
The staff were very polite and Josh went out of his way to help us carry and place the plants in our car with care and patience.
23 april 2024
Omdöme utan inbjudan
Helpful lady
Helpful lady, who help me to load all items onto my vehicle. Also very professional by providing me with good substitutes for an item was out of stock.
23 april 2024
Omdöme utan inbjudan
I was helped to find the last 2 tins of…
I was helped to find the last 2 tins of paint i needed and was surprised there was an offer for a 3 for 2 by Collete! Staff were all very helpful and approachable!
19 april 2024
Omdöme utan inbjudan
I love our new kitchen and Jane our…
I love our new kitchen and Jane our designer was amazing couldn’t of ask for a better person to help design our kitchen with us she had Patience of Saint I will definitely Recommend Homebase to my friends and family.
12 januari 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.