Ordering and pick-up was straightforward which made the whole experience great. The thing that really earned the full 5 stars 🌟 was the staff. For someone like me with disabilities that are not that... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent able to check stock on line at my Norwich branch, then did click and collect, was able to collect after one hour, excellent service and friendly, helpful staff
They were quiet on arrival and when I collected my order the 3 members of staff were a little pre occupied. They took my order number and got the product, I could not carry them all in one go but nobo... Se mer
Företaget har svarat
We have had a kitchen designed and delivered by Homebase. Tempany was brilliant to work with on the design, ensuring that all our requirements were met, measurements correct and that every item delive... Se mer
Företagsinformation
- Heminredningsbutik
- Försäljare av badrumsartiklar
- Gör-det-självbutik
- Möbelaffär
- Trädgårdsbutik
- Försäljare av köksmöbler
Om Homebase - Norwich Hall Road
Skrivet av företaget
Homebase
Skrivet av företaget
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktuppgifter
Hall Road, NR4 6DH, Norwich, Norfolk, Storbritannien
- 0345 640 7176
4,6
Utmärkt
97 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 46 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent click and collect service
Excellent able to check stock on line at my Norwich branch, then did click and collect, was able to collect after one hour, excellent service and friendly, helpful staff
22 november 2024
Omdöme utan inbjudan
It was so easy
It was so easy to order, pay and collect, saved lots of searching.
18 november 2024
Omdöme utan inbjudan
Ordering and pick-up was straightforward
Ordering and pick-up was straightforward which made the whole experience great. The thing that really earned the full 5 stars 🌟 was the staff. For someone like me with disabilities that are not that obvious, they went the extra mile without making me feel "special". They were on the ball and helpful with other customers at the same time, too.
What a shame they will be made redundant in the new year, and hope they find other positions quickly that suit their great service and humanity.
18 november 2024
Omdöme utan inbjudan
good delivery from xpo logisitics
9 november 2024
Slightly disappointing
They were quiet on arrival and when I collected my order the 3 members of staff were a little pre occupied. They took my order number and got the product, I could not carry them all in one go but nobody offered to help me, I had to walk forwards and backwards despite 2 members of staff stood there doing nothing.
5 november 2024
Omdöme utan inbjudan
Svar från Homebase - Norwich Hall Road
Hi Jason,
We’re sorry you’ve had a disappointing experience instore when collecting your order. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Good price Good service at ordering and…
Good price Good service at ordering and a great experience at customer services.
31 oktober 2024
Omdöme utan inbjudan
Great customer service
Great customer service. Polite and helpful will definitely recommend
30 oktober 2024
Omdöme utan inbjudan
Really quick delivery to store and…
Really quick delivery to store and simple to collect. Great staff.
17 oktober 2024
shoping trip
found the lady at the till very helpful. Nice smile and welcoming manner. made my experience more pleasurable than some shops I have visited. The till receipt says the lady's name was Ruth. Thank you.
19 oktober 2024
Omdöme utan inbjudan
Click and collect order
Click and collect order, available quickly. No queue to collect.
11 oktober 2024
Omdöme utan inbjudan
Smooth collection
Well the collection was very smooth, but on arriving home, I have noticed a blemish / mark in one of the pots , which had been inside the other pot .
10 oktober 2024
Omdöme utan inbjudan
Friendly helpful staff
Friendly helpful staff
No hassle at all, order was ready to collect
5 oktober 2024
Omdöme utan inbjudan
Helpful
The person who brought the boxes out on a trolley was really helpful and deserves 5 out of 5. I wish I took his name as he went above and beyond and helped me load my car with the boxes I’d bought from Homebase.
2 oktober 2024
Omdöme utan inbjudan
Quick & easy shopping
Simple ordering process which enabled me to collect when convenient for myself
29 september 2024
Omdöme utan inbjudan
Kitchen Design and Delivery
We have had a kitchen designed and delivered by Homebase. Tempany was brilliant to work with on the design, ensuring that all our requirements were met, measurements correct and that every item delivered was as required. As we were fitting it ourselves, Tempany promptly and helpfully answered any queries we had as we went along. The kitchen units, worktops etc are excellent quality and great value for money. The Homebase kitchen experience at this store is highly recommended.
23 juni 2024
Omdöme utan inbjudan
Excellent service
The shop assistant, Alex was excellent, spending time trying to find an item I was buying. Subsequently he ordered the item from another store for me to collect the following day. So helpful when most would say there was only what was on the shelf!
17 september 2024
Omdöme utan inbjudan
Easy to order and very efficient at…
Easy to order and very efficient at collection. Thanks.
17 september 2024
Omdöme utan inbjudan
Excellent parking outside
Excellent parking outside, helpful staff and fairly quick service. Will definitely do again, thanks
14 september 2024
Omdöme utan inbjudan
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