Homebase - Morecambe Omdömen 

93
TrustScore 4.5 av 5

4,5

Unit 2 Hillmore Way, LA4 4DD Morecambe, Lancashire, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

I went deliberately to buy tester pots, all showing 90% off, 50% off, not the big tins. At the till it showed over £16 for 6 piddly pots, even their own brand. Questioning, I was patronized with... Se mer

Betygsatt 5 av 5 stjärnor

I bought an outside storage unit which I found to be damaged when I got home. It was agreed I could return and change it. The staff were welcoming, friendly and very helpful. I was impressed by their... Se mer

Betygsatt 5 av 5 stjärnor

Came to homebase from a friend's recommendation after not having any luck with a orevious kitchen designer. Deb from the morecambe branch was so helpful and honest with everything to get my kitchen d... Se mer

Betygsatt 4 av 5 stjärnor

I would have preferred to have found the dustpan and brush in-store on my first visit but as it was no longer stocked at Morecambe, I came home and ordered it online. It was only a couple of days unti... Se mer


Företagsinformation

  1. Heminredningsbutik
  2. Försäljare av badrumsartiklar
  3. Gör-det-självbutik
  4. Möbelaffär
  5. Trädgårdsbutik
  6. Försäljare av köksmöbler

Homebase

Skrivet av företaget

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Kontaktuppgifter

  • Unit 2 Hillmore Way, LA4 4DD, Morecambe, Lancashire, Storbritannien

  • 0345 640 7845

4,5

Utmärkt

TrustScore 4.5 av 5

93 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 47 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(93)

756 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

My Autistic son ordered a kitchen

My Autistic son ordered a kitchen. I rang and arranged delivery with them for today. I asked them to call my number in case he was at work. They called him and because he was at work and didn’t answer the phone, they decided not to even knock on the door. My husband and older son were in. Absolutely diabolical. I think that they feel they can do what they like because of his condition. Well I will not stand for it.
I contacted Homebase head office and spent ages on the phone. I didn’t feel hopeful when I put the phone down. However, I called the store I ordered the kitchen from and Nick the store manager was great. The kitchen is being delivered tomorrow hopefully.
Nick listened to my issues and got back to me with a resolution quickly and has said to call if I have any concerns or issues.

18 mars 2024
Omdöme utan inbjudan
Logotyp för Homebase - Morecambe

Svar från Homebase - Morecambe

Hi Shirley,
We are sorry to let you down on this occasion.
We can see this is being investigated by our escalations team.
Many Thanks
Team Homebase

Betygsatt 5 av 5 stjärnor

Convenient

I was able to order online because there were few items left in stock and picked up some loft flooring at the same time.

16 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great job, Morecambe

We went to the Morecambe store to purchase a log store, it wasn’t kept on the shop floor so they asked a member of staff called Steve to get it from the stock room not only did he get it, he brought it through the tills with us, pushed it out to the car and offered to assist us with loading it. Excellent service.

10 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very easy process

Very easy process. Never done it before so wasn’t quite sure how it worked. Staff very efficient and friendly. My order was waiting for me. No problems. I will do this more in future. There were only 4 tins of the paint left according to website so I wanted to make sure I got it.

1 februari 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

The bin lid is broken and one of the…

The bin lid is broken and one of the units when opened is broken

16 januari 2024
Omdöme utan inbjudan
Logotyp för Homebase - Morecambe

Svar från Homebase - Morecambe

Hi Lisa,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store manager so that they can support in resolving this for you. Alternatively please pop back to the store with the items and they will exchange these over for you.

Thanks,
Team Homebase

Betygsatt 5 av 5 stjärnor

Customer service with a smile, over and beyond the level found in many other stores these days.

Very friendly, helpful staff. The box was slightly damaged and they checked the furniture for damage before I took it. Helped me with my search for storage inserts and went online to help find what I wanted. Happily brought my purchase out to the car(None in stock.) I already shop at Homebase quite often, but a new customer would, I'm sure, be impressed enough with the service to come again. Thank you!

15 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

Popped into Homebase Morecambe today for a couple of specific items.
The staff were pleasant and cheerful.
Always a great experience shopping at the morecambe store.

10 januari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ignorant customer service at the…

Ignorant customer service at the Morecambe store!

2 januari 2024
Omdöme utan inbjudan
Logotyp för Homebase - Morecambe

Svar från Homebase - Morecambe

Hello Steve,

Hi, we're sorry to hear this! Please get in touch through the following link and we will get back to you as soon as we can - (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)

Kind Regards

Team Homebase

Detta är Trustpilot

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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