This was not a planned ordering experience. That morning an email from local Homebase landed in my Inbox warning of imminent cold freezing weather and snow. Arctic conditions. Bells rang in my head!... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very easy to order, excellent customer service. Ordering online was quick, simple and hassle free. I ordered for click and collect to my local store. Order went through ok, no problems and speedy emai... Se mer
Order placed online, to be ready for Monday collection. Monday came and went. Went to collect next day - still not in? Delivered, appaerntly, as I was leaving store. Went to collect next day - han... Se mer
Företaget har svarat
Visited the Lowestoft branch today and was met with really friendly faces and pleasantly surprised how helpful everyone was, especially Ian who just seemed he couldn't do enough. Got everything I need... Se mer
Företagsinformation
- Heminredningsbutik
- Försäljare av badrumsartiklar
- Gör-det-självbutik
- Möbelaffär
- Trädgårdsbutik
- Försäljare av köksmöbler
Om Homebase - Lowestoft
Skrivet av företaget
Homebase
Skrivet av företaget
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktuppgifter
Tower Road, NR33 7NG, Lowestoft, Suffolk, Storbritannien
- 0345 640 7261
4,3
Utmärkt
92 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 42 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lovely staff especially John on the…
Lovely staff especially John on the till, happy friendly guy and very polite and professional.
Plants always look healthy and at a great price!
16 juli 2024
Omdöme utan inbjudan
Ordered online as not available in…
Ordered online as not available in store, picked up 2 days later - easy & fuss free !
11 juli 2024
Eventually...but it shouldn't be this difficult
Order placed online, to be ready for Monday collection. Monday came and went.
Went to collect next day - still not in? Delivered, appaerntly, as I was leaving store.
Went to collect next day - handed similar but incorrect item. Went back into store to finally collect correct item, three visits and three days late.
3 juli 2024
Svar från Homebase - Lowestoft
Hi Peter,
Thanks for your feedback. We’re sorry for any disappointment caused by your recent click and collect experience. We've shared this with the instore team to review further. Please reach out if you'd like to discuss this further.
Thanks,
Team Homebase
Everything I ordered was ready within…
Everything I ordered was ready within an hour as stated. I didn't pick up until a couple of days later and was found and bought to me promptly.
19 juni 2024
Omdöme utan inbjudan
Soon as I collected the bulbs I planted them…
Soon as I collected the bulbs I planted them, one was very tiny like a pea bulb another 1 was like a bean 3rd one was like a grape size , I was very disappointed and now still waiting fir them to show any form of growing which they are not very very disappointed#
5 juni 2024
Omdöme utan inbjudan
Svar från Homebase - Lowestoft
Hi June,
Thanks for your feedback. We’re sorry for any disappointment this has caused! We've just reached out to you regarding this.
Thanks,
Team Homebase
Brilliant helpful staff,always friendly, helped to bring heavy chair to our car. The staff at til gave us really useful advice on how to lay our floor tiles. We really appreciate them all.
Brilliant helpful staff.
31 maj 2024
Omdöme utan inbjudan
A proper DIY store
Was really easy to order what I wanted, you can get a lot of things in Homebase that you used to be able to get in all DIY stores, but now only seem to be available in Homebase, keep it up guys. No hassle picking up my order, and really helpful, friendly staff.
30 maj 2024
Omdöme utan inbjudan
Excellent service
30 maj 2024
Omdöme utan inbjudan
Good to shop
Good range of products
Hassle free
Nice staff
Lousy lighting in Lowestoft - invest in some brighter system
28 maj 2024
Omdöme utan inbjudan
Staff being available/approachable to…
Staff being available/approachable to find to ask about information when needed and knowing garden knowledge.
27 maj 2024
Omdöme utan inbjudan
Used Click and Collect
Used Click and Collect as I couldn't find it in store. Nice and easy.
28 maj 2024
Omdöme utan inbjudan
Polite staff
Polite staff. Clicked and collected my order. Was available quickly. Nice and easy process
25 maj 2024
Omdöme utan inbjudan
Lovely Kieran
Lovely Kieran, so helpful loading our car. Great selection of stock
23 maj 2024
Omdöme utan inbjudan
Customer service assistant was very…
Customer service assistant was very helpful in getting my order out on time !
12 maj 2024
Omdöme utan inbjudan
Excellent click & collect order
I placed a click and collect order at my local Lowestoft store, I received a call to say that they had none of the size I wanted so they have me the larger bags instead, This was a nice gesture from Beccy, when I went to collect I purchased my other items and Beccy sorted out my order, this was so quick and professional. The service I received was excellent thank you to Homebase, Beccy and the Lowestoft team
19 maj 2024
Omdöme utan inbjudan
Overall great ordering & collection experience.
Easy ordering system and clearly shows how many in stock.
Ready for collection quickly the following day.
Easy to collect with staff at Lowestoft very cheery as usual.
17 maj 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.