Homebase - Haverfordwest Omdömen 

286
TrustScore 5 av 5

4,8

Springfield Retail Park, fishguard road, SA61 2PY Haverfordwest, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

Ordering in store was ridiculous as staff at customer service couldnt order the goods I wanted..apparently the manager had to, I was told to comeback in the afternoon...I returned and the new staff... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Carl was extremely helpful when colour matching the paint for our bathroom. He had lots of suggestions and lots of knowledge. Thank you!

Betygsatt 5 av 5 stjärnor

Had an issue over some Direct to Metal paint, unfortunately after applying as many as 6 coats it didn't live up to it's 'Does exactly what it says on the tin' phrase so needed to return it. Phoenix an... Se mer

Betygsatt 2 av 5 stjärnor

The items I received were great. However, two items reserved were not available. I'm now expected to order with a £6 delivery fee for two medium sized baskets to complete the set. No recognition for a... Se mer

Företaget har svarat


Företagsinformation

  1. Heminredningsbutik
  2. Försäljare av badrumsartiklar
  3. Gör-det-självbutik
  4. Möbelaffär
  5. Trädgårdsbutik
  6. Försäljare av köksmöbler

Homebase

Skrivet av företaget

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Kontaktuppgifter

  • Springfield Retail Park, fishguard road, SA61 2PY, Haverfordwest, Storbritannien

  • 0345 640 7881

4,8

Utmärkt

TrustScore 5 av 5

286 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 53 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(286)

815 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great choice of plants

Lots of good choices of beautiful plants.. only went in for a new pot for a plant and ended up with a trolley full of plants!
Phoenix served us and was good fun, trying to dig our way through the trolley to find everything to scan.

25 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Colour matching Haverfordwest

I needed to colour match a door and when asking for advise Carl a member of staff couldn't have been more helpful and managed to successfully mix the right colour.
Great service!

26 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We dealt with Carl who was extremely…

We dealt with Carl who was extremely helpful when it came to finding a paint tester I needed. He was also very knowledgeable about the hertiage range. Customer service was spot on, nothing was too much bother. Thank you

26 juli 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Very helpful staff, unhelpful labeling

I went into Homebase Haverfordwest to buy a cordless lawn mower. I had already had a look on line and the one I wanted was in stock. In the store the cards attached to the display models were very unhelpful, particularly the one for my chosen model, and the prices were different from those on line which made it very confusing. Boxes for the various models were unhelpful as well. Eventually I bought the one I wanted which turned out to be at a cheaper price than quoted on line. The highlight of my visit was the staff who were very pleasant and friendly. I asked if someone could carry the mower to my car and a young man (Jason, I think) appeared, happy to help but then disappeared in all the confusion. In the end, it was Amanda who helped me take the mower to my car which made me feel rather embarrassed as, at the risk of sounding sexist, I had assumed it would be a male. She was very helpful indeed - couldn't have been nicer and didn't mind doing the heavy lifting with a bit of help from me - she would have done it on her own if I hadn't offered.

17 juli 2024
Omdöme utan inbjudan
Logotyp för Homebase - Haverfordwest

Svar från Homebase - Haverfordwest

Hi Sue,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Betygsatt 5 av 5 stjärnor

Amazing service from anna

Called the store to check the stock levels and if the wood was in good condition. Anna checked it all for me before I placed the order and even gave us a spare piece incase she’d missed any damage, super service. Thank you very much

26 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Return of paint

Return of paint
I have to thank Carl { paint department } & Amy { cashier/customer services } from the Haverfordwest store who dealt with an issue I had with some paint I had to return.They both were extremely professional & so helpful, there were no issues with them dealing with this matter & dealt with it immediately, which made my shopping experience a very pleasant one .Carl & Amy are an asset to your company.Outstanding customer service from both .Please relay my thanks to your employees .Thank you

25 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Friendly, supportive, and efficient service

Given great guidance by Janet, helping us with finding the right barbecue for our needs, and then Anna kindly sorted the gas cylinder and personally helped us get to the till and waited with us until everything was sorted. Both were supportive, friendly, and clearly loved being able to help people. Honestly, the sense of “team” is clear and it’s great to see such proactive yet non pushy help. Truly was the perfect visit and as a result we didn’t bother going anywhere else and bought it on the spot. They are a credit to this store and I hope they are recognised for it. Thanks both! (Also thank you to the lovely person on the till but I didn’t catch your name sorry, my bad!)

25 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Finding a product in store

I just want to say a massive thank you to Amanda who went above and beyond to find a lamp shade for me,I was told by another member of staff probably wasn't in store but I needed this particular lamp shade to compete the set I had chosen.
I asked Amanda if she would mind checking the stores for me, she was more than happy to help and came back with the item I was looking for top member of staff Thank you so much 😊 made my day 🙂

24 juli 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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