Ordering in store was ridiculous as staff at customer service couldnt order the goods I wanted..apparently the manager had to, I was told to comeback in the afternoon...I returned and the new staff... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Ordering in store was ridiculous as staff at customer service couldnt order the goods I wanted..apparently the manager had to, I was told to comeback in the afternoon...I returned and the new staff... Se mer
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Carl was extremely helpful when colour matching the paint for our bathroom. He had lots of suggestions and lots of knowledge. Thank you!
Had an issue over some Direct to Metal paint, unfortunately after applying as many as 6 coats it didn't live up to it's 'Does exactly what it says on the tin' phrase so needed to return it. Phoenix an... Se mer
The items I received were great. However, two items reserved were not available. I'm now expected to order with a £6 delivery fee for two medium sized baskets to complete the set. No recognition for a... Se mer
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Skrivet av företaget
Skrivet av företaget

Springfield Retail Park, fishguard road, SA61 2PY, Haverfordwest, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 53 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I easily found what I was looking for. However, it would have been easier if the item I wanted wasn't stacked on a high shelf.
Me and my wife were trying to find a colour for our hallway. Carl said he could match the colour we wanted and mixed it in dulux heritage. Perfect result hallway looks stunning
Amazing customer service from phoenix this afternoon. Went above and beyond for me as im new to the area and first time in store. Helped beyond measure to get what I needed and would recommend to all family and friends for a visit. Thanks again phoenix!
The items I received were great. However, two items reserved were not available. I'm now expected to order with a £6 delivery fee for two medium sized baskets to complete the set. No recognition for a 56 mile round trip. Thanks Homebase 😕

Svar från Homebase - Haverfordwest
I was served this morning by a lovely young lady by the name of Beccy. Very helpful and cheerful. Excellent customer service. Thank you Beccy.
Brilliant service from Andrea, she has the patience of a Saint! Amazing overall experience, thank you.
Listing taking time to make my experience positive and important
Becky in the Haverford west store was on fire. Happy, smiling, cheerful. Girl deserves a gold star.
Click and collect was instant on arrival to store.. very impressed
Once again Carl at Homebase Haverfordwest did us proud. His commitment to meeting our needs is tireless. We’ve provided him with a range of challenges which he’s resolved perfectly for us every time. Diolch Carl!
Sarah was so helpful - brought me a trolley and got a colleague to help me get my purchases to the car. Very friendly and great service, would totally recommend.
Extremely helpful shop assistant (Sarah) and very knowledgeable!!
Great experience!!
Always great service and product availability. Staff are really helpful and happy to help. Lovely store in Haverfordwest for browsing.
Went in to get some paint mixed and was served by Carl and his knowledge and advice was extremely helpful. It’s not the first time Carl has helped us and gave us advice he’s always gone above and beyond to make sure we use the correct paint and advice on prep work.
My experience at Pembrokeshire Homebase is amazing. The customer service is the main reason I choose to use Homebase for personal and business use. I am always welcomed with a happy attitude and a friendly smile. I am always helped when needed. Spoken to with respect and always leave there feeling amazing and look forward to going back for more supplies
I was looked after by a lovely assistant called Sarah who made no fuss about helping me with my difficulty whatsoever. Sarah was wonderfully friendly which made my visit to Homebase easy and stress-free. Thank you.
Sarah was really helpful when I had a query over a refund
Sarah is a lovely face to he greeted by. She is was extremely friendly and helpful. Love homebase!
We were served by Carl who was very helpful and fast service
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.