Company selling broken photo frames and hide it skillfully. After I discovered it 5 mins after payment the staff reject to exchange. At bargain price doesn’t mean customer accept defective goods and b... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Came in for help with paint. Callum at the paint desk could not be more helpful. Made us feel very valued as customers, even though he was really busy, no question we asked was too much trouble and wa... Se mer
I cannot but give top marks to the 2 gentlemen who made my paint shopping at Homebase Feltham today an absolute joy. Cullum and the manager James ensured I was well received, respected, advised proper... Se mer
I called the Homebase in Twickenham Road to ask for some advice on a mirror fitting and spoke to Tanya, I subsequently went down there and Tanya and Anna were very helpful. Anna not only solved my... Se mer
Företagsinformation
- Heminredningsbutik
- Försäljare av badrumsartiklar
- Gör-det-självbutik
- Möbelaffär
- Trädgårdsbutik
- Försäljare av köksmöbler
Om Homebase - Hanworth
Skrivet av företaget
Homebase
Skrivet av företaget
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktuppgifter
Twickenham Road, TW13 6EZ, Feltham, Middlesex, Storbritannien
- 0345 640 7079
4,4
Utmärkt
127 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 49 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick and easy
5 januari 2024
Omdöme utan inbjudan
Advised they were ready to collect and…
Advised they were ready to collect and ready at collection point when I went to pick them up.
5 januari 2024
Omdöme utan inbjudan
Good Service
As usual order was ready to pick up promptly and staff were helpful.
27 december 2023
Omdöme utan inbjudan
Svar från Homebase - Hanworth
Hi Anthony,
Thanks for the great feedback! So pleased to hear you had a great experience in store! It'd be amazing if you could let us know which store you visited so we can get this passed over to them 😊
Team Homebase
Complete lack of staffing
I have visited Hanworth Homebase twice in the past couple of weeks and have had a really bad experience both times.
Went there last week and all I needed was to get a light switch, for some reason, the £12 light switch was locked onto the rack so I couldn't get it. I walked around the shop 6 times and could not find a single member of staff, only one person on the tills and a security guard. I would advise not locking half the products away if you aren't going to provide the staff necessary to get the products off...
Finally found someone and he was incredibly rude for no reason when I asked for help. I then had to stand at the tills for 10 minutes whilst the till staff tried to get someone over. All in all, buying a light switch took 45 minutes...
The second time I went I needed to buy a Christmas tree. My family had purchased one from the same branch a week ago, £25 for a 6-foot tree. It seems as it's getting closer to Christmas, your company is trying to scam people out of their money as the same tree was now £47. Whilst trying to find out the price (as there was no info) we had to chase around the store AGAIN, not able to find staff members. Then going through three different staff members as not one of them was able to tell me the price of a damn tree.
It's like ya'll aren't even trying to sell your products
18 december 2023
Omdöme utan inbjudan
Svar från Homebase - Hanworth
Hi there,
Thank you for taking the time to leave your review, we're sorry to hear that your time in store was not as smooth as we would expect it to be. We will pass your feedback on to the relevant management teams.
Team Homebase
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