The online order was ready quickly and I was helped to the car with it by a friendly member of staff. The box ends were quite damaged and so the cube storage pieces inside but also got a bit damaged b... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Brilliant. Easy to order ,choice of delivery days. Staff in Glenrothes branch always cheery and very helpful. Company and guys delivering kept me updated. Cheery delivery guys brought very large box... Se mer
Tried to use click and collect but system froze, so phoned branch to be told item not in stock. Later had online access and system showed 8 in stock. Phoned back and a different assistant confirmed th... Se mer
I was interested in the paint offer buy one get half price , but this excluded internal white paint WHY ? anyway I bought some paint then my daughter noticed the offer so I asked for it , we went roun... Se mer
Företaget har svarat
Företagsinformation
- Heminredningsbutik
- Försäljare av badrumsartiklar
- Gör-det-självbutik
- Möbelaffär
- Trädgårdsbutik
- Försäljare av köksmöbler
Om Homebase - Glenrothes
Skrivet av företaget
Homebase
Skrivet av företaget

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktuppgifter
Pentland Park, Saltire Centre, KY6 2AL, Glenrothes, Fife, Storbritannien
- 0345 640 7624
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful and cheerful staff
Very helpful and cheerful staff, were happy to find out information on stock and deliveries.
Pauline on tills was very helpful letting us keep our stuff near the tills so we can change vehicles and come back to collect.
I went to Homebase to buy paint the…
I went to Homebase to buy paint the cashier told me about the 3 for 2 deal on Dulux paint so the cashier Pauline saved me £21 so thank you Pauline for your excellent service.
Thank you to George who helped me very…
Thank you to George who helped me very early this morning. I Was in the glenrothes homebase, at 0830 buying laminate flooring.
He was a true gentleman lifted the 3 packs of laminate onto the trolley for me.
Then offered to put it in my car for me.
Homebase is very lucky to have him. Thank you again George for being so kind.
Love love lovee
Amazing service
We came into the Glenrothes store to buy lots of paint for doing up our flat and we were served by Pauline who went out of her way to get us the best deals and helped us find the products we needed. She was really patient and friendly! Thank you!
Poir staff attitude
I was served by Margo , an older operator with no manners or customer service ATALL , ignored me when i spoke , face was tripping her , defo not the job 2 b in wi that attitude towards the public
Excellent service with a smile
The guy who sorted out my order was very pleasant and helpful and offered to bring and then brought the items across to the till for me as I had other purchases. He also asked if he could help me carry anything out to the car / I didn’t need any help though it was very nice of him to offer and check that I could manage - thank you 😊
Online order fantastic service
Member of staff, was very helpful and got our order right away. Thanks
Was served by George
Was served by George. He was really helpful. Great service
I had to return 2 ceiling lamps as when…
I had to return 2 ceiling lamps as when I asked my electrician to fit them, he told me they were unsuitable for my house. When I went to my local Homebase store in Glenrothes to try to exchange them, I was served by Lynda, and she put me in contact with Dave, who really went out of his way to help me choose new ones. He was absolutely brilliant in the way he explained things to me, I can not thank him enough.
Every member of staff assisted me in my…
Every member of staff assisted me in my shopping needs quickly and easily.
Excellent Customer Seevice
Trying to buy a replacement drawer handle when George the assistant noticed that I was trying to match my broken one with the distance between the holes he explained that the sizes were on the back of the packaging, had a real pleasant manner along with his wife who was working in same isle. Nice to see someone take time to help on a small purchase - excellent customer service indeed.
Fantastic Staff
I purchased a flat pack window seat yesterday. The chap that sold me it highlighted that the box was damaged and he cut it open for me to check there was no visible damage. Once i opened the box yesterday evening at home, i could see that one of the end section had been badly damaged. Went back to the store this morning to return it. The staff were super helpful, full return with no issue. No other item left in the store room so allowed me to take the display item, with a small price saving as a display model. Julie helped me arrange everything at the till and George helped me carry the window seat out to the car. I have been using this store for almost 20 years, it is not my local store any more as have moved. but still keeping using it, as the staff are amazing!!
Quick Collection Service
They had my order ready for me to pick really quickly.
Click and collect
Website easy to use and collection was very quick...
Tried to use click and collect but…
Tried to use click and collect but system froze, so phoned branch to be told item not in stock. Later had online access and system showed 8 in stock. Phoned back and a different assistant confirmed they were in stock - and 2 held for me to collect. On arrival assistance to load into car greatly appreciated. Well done Bradley
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







