I had to bring a faulty product back. Rebecca’s customer service attitude was poor. I tried to explain that it was inconvenient to have to bring it back. She refused to apologise saying she doesn’t pa... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
After getting a new Intergrated fridge/freezer fitted, we needed some new doors as we had been advised incorrectly by a previous company on sizes etc. I can’t tell you how helpful Kayleigh and Neil we... Se mer
Popped into Homebase Frome yesterday for another pot of Heritage paint as we’d run out. Peter was as helpful as ever and quickly mixed a pot up for me as there was none in stock. He’s always ready w... Se mer
Linda at HomeBase in Frome Somerset is a happy friendly and efficient member of staff. I bought numerous items but later had to return some unused as they were unsuitable. Linda is consistantly pleasa... Se mer
Företagsinformation
- Heminredningsbutik
- Försäljare av badrumsartiklar
- Gör-det-självbutik
- Möbelaffär
- Trädgårdsbutik
- Försäljare av köksmöbler
Om Homebase - Frome
Skrivet av företaget
Homebase
Skrivet av företaget
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktuppgifter
Wessex Fields, BA11 4DH, Frome, Somerset, Storbritannien
- 0345 640 7591
4,6
Utmärkt
246 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 47 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Peter was brilliant
Peter was brilliant, nothing was too much trouble! He mixed some paint for me when the one I wanted was out of stock and he didn’t complain at all :) would definitely get my paint from him again. Thank you Peter!
27 mars 2024
Omdöme utan inbjudan
Easy process and good price.
Easy to find product and order online. Good price and available within hours. Ready on the shelf at the in store collection point.
25 mars 2024
Omdöme utan inbjudan
I was returning an unwanted gift and…
I was returning an unwanted gift and managed to speak to Ian about it and he was very understanding and excellent with his customer service in effecting the refund as well as then giving me lots of information and insight into the other product I ended up buying. Ian was amazing!
25 mars 2024
Omdöme utan inbjudan
Exceptional customer service
Ian made my day! His customer service, understanding and helpfulness were beyond compare. He helped me sort the problem, had good advice, did not rush me and gave me his full attention. Outstanding.
25 mars 2024
Omdöme utan inbjudan
Peter was supper friendly and helpful
Peter was supper friendly and helpful. He had no hesitation to help. A star member of your staff.
21 mars 2024
Omdöme utan inbjudan
Excellent salesman called Pete !!!
Excellent salesman called Pete who went above and beyond and was extremely helpful!! A asset to your company!!!
20 mars 2024
Omdöme utan inbjudan
Paint mixing - helpful and knowledgable
Peter was so helpful on the paint counter. Knowledgeable and quick.
16 mars 2024
Omdöme utan inbjudan
I was served by Peter
I was served by Peter. He was so helpful in many ways even carrying my purchases to the till. Thank you Peter
16 mars 2024
Omdöme utan inbjudan
Peter helped me when selecting paints…
Peter helped me when selecting paints and mixing them. He went above and beyond with his customer service and was very knowledgeable. He made my shopping experience easy and enjoyable. Thanks again, Peter. The store are lucky to have you.
16 mars 2024
Omdöme utan inbjudan
Qualcast Strimmer Spool
Very easy to park outside the store. Click and Collect just inside the entrance and my order was received very quickly.
13 mars 2024
Omdöme utan inbjudan
I got what I needed but it took a long…
I got what I needed but it took a long time. Couldn’t find staff to help. I was carrying a newborn baby and needed to lift compost bags, a fellow customer kindly helped me and put it on my trolley and my car but no staff available. I had hoped that there would be the offer/option when I got to the till but that did t happen.
9 mars 2024
Omdöme utan inbjudan
Frome Homebase
Pete on the paint mixing department in Frome is brilliant, really helpful and friendly and saves me some money!!
6 mars 2024
Omdöme utan inbjudan
Order was there on time
Order was there, friendly staff, unfortunately I had ordered the wrong thing but they were very helpful.
8 mars 2024
Omdöme utan inbjudan
The service I received from Peter who…
The service I received from Peter who mixed some paint for me. He couldn’t have been more helpful or charming - good old fashioned service. Peter even took my large tin of paint to the till which enabled me to leave promptly. Please employ more Peters!
3 mars 2024
Omdöme utan inbjudan
Brilliant service from Pete today
Brilliant service from Pete today. He went out of his way to sort out my paint predicament. Very helpful.
7 mars 2024
Omdöme utan inbjudan
Pete was so helpful today
Pete was so helpful today , I left it all to him to sort out my paint
7 mars 2024
Omdöme utan inbjudan
We picked up some paint and Pete mixed…
We picked up some paint and Pete mixed the paint for us. He gave us excellent customer service and was friendly and knowledgeable.
3 mars 2024
Omdöme utan inbjudan
Pete was very helpful and gave good…
Pete was very helpful and gave good advice to support us with our paint mixing choices. Very engaging and friendly.
2 mars 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.