Fast collection time - good collection but WHY put a large sticker across the product when it could have been stuck to the large square label already attached . Had to buy lighter fluid to remove the... Se mer
Företaget har svarat
Great Eastern Square, Station Approach, IP11 7DY Felixstowe, Suffolk, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Fast collection time - good collection but WHY put a large sticker across the product when it could have been stuck to the large square label already attached . Had to buy lighter fluid to remove the... Se mer
Företaget har svarat
Shopping for battery lawnmower. Wanted additional batteries. Dave was most helpful in sourcing and checking they were correct. Also the lady at checkout at 1745 on Mon 11th Nov was very pleasant and h... Se mer
Delightfully browsed the Felixstowe store today and ended up buying a few Christmas bits with the assistant of a young lady around Christmas, she was very polite, patient and full of ideas to help in... Se mer
Although item I wanted was on display I could not find where it was stocked so as to make a purchase. To cut a long story short I co-opted Maya’s help which she gave willingly. She went over and abo... Se mer
Skrivet av företaget
Skrivet av företaget

Great Eastern Square, Station Approach, IP11 7DY, Felixstowe, Suffolk, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 34 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Shopping for battery lawnmower. Wanted additional batteries. Dave was most helpful in sourcing and checking they were correct. Also the lady at checkout at 1745 on Mon 11th Nov was very pleasant and helpful
I visited the Felixstowe store and had a great customer experience from Dave. I had a problem with an item and he sorted it efficiently and without any fuss. Thanks Dave you were a star ⭐️
Stuart in your Felixstowe branch was very helpful when we’re were deciding which patio cleaner to buy.
Jordan was so patient and helpful.
10 out of 10 for customer service
Had a really great experience with Clarice this morning. She was so helpful. I was looking kind of vague not really sure what I needed, Clarice noticed and went out of her way to help. She was super friendly and seemed really knowledgeable. Over all really positive experience. I often find staff here quiet and like they just want to work with their heads down. But Clarice was such a ray of light.
Order placed online, message received within 30mins to say ready for collection.
Arrived and greeted by Tracey who collected my order for me, in and out in 5mins.
Very fast and efficient service
Popped into my local Homebase store today, I have to praise clarice for her knowledge and understanding of my project I am working on for the care home I work for, she nearly found everything I required but a couple of bits she mentioned are no longer available at this store. The checkout process was smooth and easy the lady on there was not as happy as clarice I must say. thank you again clarice, you have brighten up my day and made my projected possible. Hope this review finds you. R
Staff always friendly helpfull and polite nothing too much trouble. Knowledgeable about products
Delightfully browsed the Felixstowe store today and ended up buying a few Christmas bits with the assistant of a young lady around Christmas, she was very polite, patient and full of ideas to help inspire me.
I think her name was Clare, my apologies if it's not. I look forward to returning to store later on this week, when apparently more stock should be coming in.
Ryan did a good job of helping us buy a lamp, checking the item with us to ensure it was correct.
What a salesman stevie is , he was fun , talkative, professional and seemed to know what he was on an about
Quick really easy with click and collect no fuss, recommended service
I was despairing of finding a 500mm simple washbasin. Other shops had them in 450 mm or 550 mm - or expensive, and often not even on display. Then I found Homebase listed the perfect thing - and not even expensive. Went to the shop - Assistant Paul was happy to open box so I could see actual shape inside, and quality. So I bought a tap and loo as well! Paul patiently waited while I signed up online, to get a useful discount. Then he lugged it all to my car. Very happy customer.
Stuart gave us lots of boxes for moving house and even carried them out to the car and fit them in keep up the great work Stuart
Dave was extremely helpful when I asked for advice on fixings for hanging a flat screen tv
Paul at the felixstowe branch was very helpful and superb product knowledge today. Very friendly member of staff
Helpful customer service girl, who helped me navigate my phone, to order Christmas 2024 bauble, arrived in store a couple of days, ease of collection. Well packaged, no problems
Great service by a lovely member of staff .Paul was very knowledgeable with paint I need for my project.
Jordan was very polite and helpful. Great customer service thank you
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