The delivery went well, once the driver found the correct address, by telephoning me for directions. The YouTube video stated 45 mins. to complete - absolute rubbish! It took five hours, 2 people... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
The delivery went well, once the driver found the correct address, by telephoning me for directions. The YouTube video stated 45 mins. to complete - absolute rubbish! It took five hours, 2 people... Se mer
Företaget har svarat
Website much improved, smoother and works better and faster than some of Homebase's major competitors. Also impressed by wealth of information about products and user-friendly checking of stock at m... Se mer
Faith was exceptionally caring during our kitchen design. Ensuring she met my financial needs whilst delivering a design that exceeded my expectations. She had some brilliant ideas and insight which h... Se mer
We decided to go to Homebase to enquire about a brand new bathroom and glad that we did. From start to completion the expertise and professionalism has been second to none. Thank you to Faith - the de... Se mer
Skrivet av företaget
Skrivet av företaget

Collingwood Retail Park, Newgate Lane, PO14 1AN, Fareham, Hampshire, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 46 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We decided to go to Homebase to enquire about a brand new bathroom and glad that we did. From start to completion the expertise and professionalism has been second to none. Thank you to Faith - the designer, product guider and organiser; Mike and his amazing team - the builders, tilers, floor layer and tidy uppers. Amazing and would strongly recommend them all. We have a beautiful, amazing bathroom.
Trina at fareham homebase was incredible so informative and nothing seemed a bother thank you
Easy purchase online
On time quick delivery
Even brought it into my dining room for me as I'd hurt my hand
Very polite and friendly
Went to buy a CO2 alarm. Only one on the shelf which
was an empty box and said on box "Please speak to a Team Member to purchase this product". Could not find anyone so went to checkout. Person there said that she had to go out the back to find it. Took ages and then she came back with wrong one and had to look for it again. Eventually found it , put it through till and came up with £27 but the shelf said £22. After another delay i was told that the shelf price was wrong but they would sell it to me for £22. Not a very rewarding experience. very inefficient system to find product , not enough staff, and too much delay for which did not even get an apology. Will think twice before going back.

Svar från Homebase - Fareham
Claire was really helpful, guided me to the right products for my painting job. Also helpful tips getting the paint job done properly; I feel inspired and can't wait to start. Friendly and professional. I'll be back here instead of B and Q. Thanks Claire

Svar från Homebase - Fareham
Very quick. Got to store and all ready. Very helpful loaded into car. Very nice staff. Thankyou
Easy to use website, great follow up e mail and text and easy to collect x x

Svar från Homebase - Fareham
Ordered on line to pick up next day. Fantastic service and cheaper then before Christmas. Staff are very friendly too.

Svar från Homebase - Fareham
An absolute pleasure visiting the Fareham store last week.
Gemma was amazing, providing me dedicated, 1 on 1 help. She's such a warm character and a real pleasure to deal with.
I was also helped by Claire and Mike W who were also great, treating me with kindness, patience and respect and being very helpful.
A great team of which the company should be proud from my experience!

Svar från Homebase - Fareham
Found what I wanted online, did click and collect and served by friendly staff.

Svar från Homebase - Fareham
Ordering was easy enough, collection too, but no sign of the 4x Nectar points I was promised, in fact, no indication at all that even the normal nectar points have been awarded.
Easy to reserve and pay for item online. Item was ready for collection very quickly. Product works well and is good value for money

Svar från Homebase - Fareham
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.