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Homebase - Ewell Omdömen 

169
•
TrustScore 4.5 av 5

4,4

Heminredningsbutik
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Plats

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23 Reigate Road, Ewell, KT17 1PE Epsom, Surrey, GB

•
0345 640 7127

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Easy to order and quick to be ready to collect. Polite service in store and it was very busy. Knocked off one star as the ceramic pot I'd ordered had a couple of small chips in the rim. It was heavily... Se mer

Betygsatt 1 av 5 stjärnor

I ordered a B&D Powerfile online for collection at a store, and Homebase took my money. A little later they cancelled my order, so I had to re-order from a different store, further away from home. S... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The store and staff are great… however I can’t understand how rude the customers that shop in Epsom are they manners are disgraceful. The staff try there best with who they have but it seems never goo... Se mer

Betygsatt 5 av 5 stjärnor

I am happy with my recent experience. I bought a Country Living Kitchen from the Ewell store. I was assisted by Charlie who was knowledgeable, experienced and helpful. The whole process was straightf... Se mer

Företagsinformation

  1. Heminredningsbutik
  2. Försäljare av badrumsartiklar
  3. Gör-det-självbutik
  4. Möbelaffär
  5. Trädgårdsbutik
  6. Försäljare av köksmöbler

Om Homebase - Ewell

Skrivet av företaget

Shop Sale Shop our Kitchen Range Shop Paint & decorating CONTACT US

Homebase

Skrivet av företaget

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Kontaktuppgifter

  • 23 Reigate Road, Ewell, KT17 1PE, Epsom, Surrey, Storbritannien

  • 0345 640 7127

4,4

Utmärkt

TrustScore 4.5 av 5

169 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 47 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(169)

754 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

Wicker waste paper basket order

The item I ordered online was sent to the store of my choice, which I collected in a day.
The whole process allowed me to track its whereabouts.
I was pleased with the quality of the item, a wicker waste paper basket, which was half the price of a similar one in an upmarket department store.

28 augusti 2024
Betygsatt 2 av 5 stjärnor

Too long to wait

Had to wait a very long time at the click and collect point - it would’ve been quicker to get the items myself and gone through a regular checkout. Homebase staff are always polite and friendly.

26 augusti 2024
Omdöme utan inbjudan
Logotyp för Homebase - Ewell

Svar från Homebase - Ewell

Hi Amanda,

We’re sorry you’ve had a disappointing experience instore. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Betygsatt 5 av 5 stjärnor

I went into store to get some inspiration and ideas

I went into store to get some inspiration for my new house and was approached by a lovely lady. I think she said her name was Helen. She not only took the time to help me choose the colour paint for my room but she also took a genuine interest in my project.

I will certainly be returning to your store and will hopefully be assisted by her again because she also made me laugh.

25 augusti 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I was refused the Receipt which will Validate the 3 Years Warranty.

I was refused the Receipt which will Validate the 3 Years Warranty.
I have no Proof of Purchase and a valid Warranty.
I need Hard Copies for them.
Please address these issues, at your earliest.
Thank You.

21 augusti 2024
Omdöme utan inbjudan
Logotyp för Homebase - Ewell

Svar från Homebase - Ewell

Hi Prayman​, 

Thanks for your feedback. We’re sorry for any disappointment. We don't usually action receipts after online orders as your confirmation email or order number is proof of purchase for us. However, we've asked our team to send you an invoice over to you. You should receive this very soon 😊 

Thanks,
Team Homebase

Betygsatt 5 av 5 stjärnor

Not just there to sell a kitchen!

We bought a kitchen from Homebase and Charlie was extremely helpful from the start. He never let anything feel like a problem or barrier (but would explain any limitations in advance, always have alternatives to keep momentum).
We were very pleased with the help and advice as well as the product (Whitstable kitchen) and its delivery communication.

What stood-out was Charlie’s willingness to be there weeks afterwards for continued help and advice. That unconditional help lead to additional products being bought to finally allow us to put the finishing touches to our kitchen.
Thank you.

21 augusti 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Ordered online

Ordered online - easy and straightforward. Was disappointed it took a week to be delivered but delivery was well organised in that kept in touch with delivery time. Delivery men excellent- providing great customer service

6 augusti 2024
Betygsatt 1 av 5 stjärnor

Collected our new powerbase cordless…

Collected our new powerbase cordless 46cm lawnmower for £399 via click and collect. Box was already opened on arrival. When questioned we were told they didn’t know why it was opened. On taking the lawnmower out of the box there were no batteries in it. Not a great start

5 augusti 2024
Omdöme utan inbjudan
Logotyp för Homebase - Ewell

Svar från Homebase - Ewell

Hi Tom​, 

We’re sorry for any disappointment caused and would like to assure this is all resolved for you. Please fill in your details including your order number at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) and we’ll get back to you as quickly as possible.

Thanks,
Team Homebase

Detta är Trustpilot

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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