Alain Mansfield your Kitchen Designer did a brilliant job designing my kitchen. I felt lucky to have found him. He has such a good eye for colour and design and was always smiling and positive, despit... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Did some extensive searching for a new garden bench over the weekend and found the best value one at our local Homebase, eight mikes away. Could not be delivered online so we ordered it for collection... Se mer
Helpful efficient staff. Harry (a lady) was, on two consecutive days, very helpful, with good knowledge of products and their store locations, and went out of her way to help - first with paint, then... Se mer
I ordered goods via click and collect yesterday (7/9/24) to collect today. After being given an initial collection time of 10am at the Cromer store I was told I would receive notification of a more... Se mer
Företaget har svarat
Företagsinformation
- Heminredningsbutik
- Försäljare av badrumsartiklar
- Gör-det-självbutik
- Möbelaffär
- Trädgårdsbutik
- Försäljare av köksmöbler
Om Homebase - Cromer
Skrivet av företaget
Homebase
Skrivet av företaget
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktuppgifter
Holt Road, NR27 9JW, Cromer, Norfolk, Storbritannien
- 0345 640 7852
4,8
Utmärkt
230 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 46 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
All good
Efficient, helpful, reliable - this is what I always find when I 'click and collect'.
11 maj 2024
Omdöme utan inbjudan
Straightforward garden furniture purchase experience.
Did some extensive searching for a new garden bench over the weekend and found the best value one at our local Homebase, eight mikes away. Could not be delivered online so we ordered it for collection and paid with PayPal. Went in to collect the bench this morning, after receiving a text saying it was ready for collection, gave the friendly customer services person my surname and walked out with it two minutes later. No worries. Bench now assembled and standing smartly in our garden. Thanks Homebase.
13 maj 2024
Omdöme utan inbjudan
Excellent service by Clare
Excellent service by Clare, saved me some money too. Thank-you
13 maj 2024
Omdöme utan inbjudan
My order was ready and it was quick to…
My order was ready and it was quick to collect
13 maj 2024
Omdöme utan inbjudan
Sam made us feel a valued customer when…
Sam made us feel a valued customer when waiting in the queue (another till was opening but She let us know we were next and she was happy to help).
Friendly smile and accurate and fast service mentioned the good plants you have. (We bought one).
12 maj 2024
Omdöme utan inbjudan
Amazing customer service
Went to the Cromer branch on Saturday 27 April to purchase some paint but the colour I wanted wasn’t in store. Spoke to a very helpful young man who checked and advised the paint would be delivered on Monday. Went back to the store on Monday and the paint was still on a large pallet in the aisle. Spoke to Clare and Matt at the till and Matt could not have been more helpful. He split open the pallet wrapping and got me the paint which was on the bottom of the stack. Brilliant service which was much appreciated.
29 april 2024
Omdöme utan inbjudan
Emily at Cromer store 0852 served my…
Emily at Cromer store 0852 served my husband and I on Thursday and was very efficient also very informative as we were hiring a rug doctor. She was also superb when I returned the machine the next day. Communicates with the public very, very well and it was a joy to be served by her. She also has a wonderful sense of humor.
10 maj 2024
Omdöme utan inbjudan
Helpful efficient staff (Harry)
Helpful efficient staff. Harry (a lady) was, on two consecutive days, very helpful, with good knowledge of products and their store locations, and went out of her way to help - first with paint, then washing line ground spike. Other staff have always been friendly and helpful, too, on many other visits.
10 maj 2024
Omdöme utan inbjudan
Staff helpful and friendly
Staff helpful and friendly. Items ready and correct
9 maj 2024
Omdöme utan inbjudan
Well done Sam!
I was served by Sam who was cheerful, helpful and informative
8 maj 2024
Omdöme utan inbjudan
5 star service from Clare
Clare was very helpful, she was cheerful, polite and professional. I had a query and she found the answer very swiftly.
9 maj 2024
Omdöme utan inbjudan
Graham is a star!
Graham was so polite and friendly. Efficient and helpful. What a star he is!
10 maj 2024
Omdöme utan inbjudan
Very helpful
Very polite, helpful staff. The item I purchased was large and heavy. A member of staff placed it in my car for me.
26 april 2024
Omdöme utan inbjudan
Helpful assistant
The assistant (Sam) was both friendly and helpful. She made the whole experience a very pleasant one.
3 maj 2024
Omdöme utan inbjudan
Friendly and helpful
Clare was very friendly and helpful. As was the man dealing with the wood who went off to look for a free plank for me and gave me an idea to use fence posts for what I needed. Thanks!
30 april 2024
Omdöme utan inbjudan
Sam was very friendly and it was nice…
Sam was very friendly and it was nice to have a chat about our gardens - 👍👍 - Very nice person -
7 maj 2024
Omdöme utan inbjudan
Great service from Sam
Found everything we needed quickly. Store was clean and Sam on the till was friendly and efficient. Great service.
5 maj 2024
Omdöme utan inbjudan
Very polite and helpful gentleman at…
Very polite and helpful gentleman at the till. (Graham)
5 maj 2024
Omdöme utan inbjudan
My purchase of a Werner extension…
Many thanks to the Homebase Team for going the extra mile to explain how the Werner Ladder I recently purchased operates its Extension Locking device.
I have used the ladder today to remove debris in one of my Gutters and all went well!
Much appreciated
1 maj 2024
Svar från Homebase - Cromer
Hi Robert,
We have spoken to our team and they have provided the following; With regards to extending the Double extension Ladder. On the rung hook, there is component that you need to disengage, by pulling the mechanism up and towards you, this will release the rung lock. Once the rung lock has been disengaged, you will be able to move the section in to the position you require.
You will need to pull the section slightly out in order for the section to guide through the guide brackets. Once you have extended the section into the position best suited to him, Please ensure the rung locks are re-attached around the rung. Once completed, you will need to reengage the locking mechanism, please push the mechanism away from you then pull down. Once this has been completed you will be able to operate the product.
If you have any further issues please don't hesitate to reach out to us at the following link; (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)
Kind Regards
Team Homebase
Had what I wanted.
Had what I wanted.
Click and connect worked.
Nice staff.
1 maj 2024
Omdöme utan inbjudan
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