Joe who told me he was the current manager of your Cambridge branches “closing down sale” refused to give me a refund when I found out items in his up to 50% sale could be purchased cheaper on your we... Se mer
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Unit 10, Cambridge Retail Park, 254 Newmarket Road, CB5 8JL Cambridge, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Joe who told me he was the current manager of your Cambridge branches “closing down sale” refused to give me a refund when I found out items in his up to 50% sale could be purchased cheaper on your we... Se mer
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On our visit we encountered a wonderfully helpful staff member called Jack who spent some time demonstrating how a sofa bed worked, a matter of great interest to us. He then led us the cavernous war... Se mer
We bought a chimenea today that we were very excited to try out. Unfortunately, barely 30 minutes into the fire being on, a through-and-through crack developed in the top half of the chimenea, and... Se mer
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I've been a customer since the Cambridge store opened. It’s in a convenient central location near other businesses and ample parking usually. There’s a good range of products including nice bathroom a... Se mer
Skrivet av företaget
Skrivet av företaget

Unit 10, Cambridge Retail Park, 254 Newmarket Road, CB5 8JL, Cambridge, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 47 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick and friendly, not even a little annoyed that I was there 5 min before closing :) Lovely flowers!
Was Easy to Pick up my box and got help taking it to the car. The young man that helped me was so lovely and helpful
Lovely young man called Zayne helped me lift sand to the car. Couldn’t have been nicer.
Great price and super service from the delivery staff
Great customer service response times they actually took the time to investigate and got back to me v efficiently.
Maya helped us in the Cambridge branch. Very pleased
We went in looking for a new lawnmower.
Found what we were looking for but wanted to ask a couple of questions.
The assistant who we found, his name was Oly, was excellent, knew the answers to our questions, and was very helpful, nothing was to much trouble. He was very polite and gave us an exceptional service it was a pleasure being served by him.
Ordered to collect very easy. Went in store and order was ready and waiting
Very efficient and smooth order and collection… not much more to say
Julie (the Customer Service Assistant) was very nice and helpful, patiently waited for me to find the photo of the compost I wanted to buy! Lovely lady, great service :)
Staff was friendly other than a young guy with long ish brown hair as he seemed more interested in his phone than anyone who asked for help… but a lady named Anita (I think) very friendly and knowledgeable helped me find the right tiles for my kitchen.
Would recommend the store to friends and family because the whole experience was put on a 180
What an awful experience I had with Cambridge Homebase, I ordered an item on 8th. March, and was told it would be delivered on the 18th. March, on the day of delivery I rang the shop to find out what time I could expect delivery,I was then told to ring customer services, who told me to ring Homebase delivery, they did not have my item ready for delivery, so I went back to customer service, who told me they would look into this matter, after waiting 6 hours, I phoned back only to be told that my item was out of stock and would be back in stock until mid May!!!, I then phone the shop to tell them I would be cancelling my order.
My advise to anyone thinking of shopping here is to go anywhere but Homebase, totally useless.

Svar från Homebase - Cambridge
Very friendly and so helpful,and a pleasant smile is always good to see , thank you ash top service 256
Catherine & Anita so very helpful. Forst class service
Had everything we needed, plus some bonus plants. Quick, polite and efficient.
Ample parking. Nice layout of store. Speedy service. Good opening hours. Competitive pricing. Wide selection of products.
I was served by Julie at the Cambridge retail park. As I entered I asked for directions for a specific item I was looking for. She knew exactly where it was and gave me very clear and specific directions. I found it immediately. On my way out she served me and remembered having spoken to me and was extremely friendly whilst still dealing with me promptly and professionally. I was most impressed with the customer service.
The whole process was speedy and efficient
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.