Homebase - Birmingham Selly Oak Omdömen 

151
TrustScore 4 av 5

4,2

Harbourne Lane, Selly Oak, B29 6TL Birmingham, West Midlands, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I went to Homebase ,didn't realise the car park has a limit of 90 mins,i was 10mins over, So I got fine of 100 Pounds. I think it's really not fair, and unjust. So they have scamped a pensinor, hoping... Se mer

Betygsatt 5 av 5 stjärnor

Everything went well and I enjoyed my purchase which is a good quality. I love home base at selly Oak it is a fantastic place those garden centre and you can get everything you need to for home decora... Se mer

Betygsatt 5 av 5 stjärnor

Easily ordered paint on line for click & collect at my local Homebase. Text confirming order was ready received within 10minutes and it was collected within an hour of order being placed. Got a great... Se mer

Betygsatt 5 av 5 stjärnor

I wanted to buy a lawnmower, and was helped several times by an employee, Sheridan. Although she was busy setting up a nearby display, she was friendly and helpful every time, and never made me feel l... Se mer


Företagsinformation

  1. Heminredningsbutik
  2. Försäljare av badrumsartiklar
  3. Gör-det-självbutik
  4. Möbelaffär
  5. Trädgårdsbutik
  6. Försäljare av köksmöbler

Om Homebase - Birmingham Selly Oak

Skrivet av företaget

Homebase

Skrivet av företaget

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Kontaktuppgifter

  • Harbourne Lane, Selly Oak, B29 6TL, Birmingham, West Midlands, Storbritannien

  • 0121 472 9950

4,2

Bra

TrustScore 4 av 5

151 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 52 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(151)

805 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Website is easy to use and identifies…

Website is easy to use and identifies locations products are available.
In several sites I have found the staff to be extremely friendly and helpful.
Website often offers discounts so it’s worth ordering online and then collecting 👍

7 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service!

Bought loads of bags of compost Brian was amazing, even loaded all the 50L bags into my vehicle. Staff was very helpful in getting my order together and offered great advice.

6 maj 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I was being helped by a lovely lady…

I was being helped by a lovely lady called Sheridan as I was donating some books for the macmillan book stall and also purchasing some items when another worker (grey short curly hair moody looking) was giving me dirty looks and rushing Sheridan along. I only 3 minutes of her time and there were no other customers waiting at this time.

1 maj 2024
Omdöme utan inbjudan
Logotyp för Homebase - Birmingham Selly Oak

Svar från Homebase - Birmingham Selly Oak

Hello,

Thank you for taking the time to leave a review, we're sorry that you felt that the customer service you received was not to the standards we hold ourselves to here. We have raised this with the store manager for further investigation.

Kind Regards

Team Homebase

Betygsatt 5 av 5 stjärnor

What a lovely young lady on the click…

What a lovely young lady on the click and collect. Friendly and excellent customer service, despite it being so busy and I think she was fairly new and learning the processes. She sadly looked a little teary as I was leaving as out of 5 people in her queue only one had a straightforward request. You could see she desperately wanted to help and not put on her colleagues. I just really hope all her colleagues are kind and understanding whilst she learns the ropes.
A little note to her: you are lovely and everyone has to start somewhere, you'll soon be super knowledgeable and confident, so please don't worry about asking for help or advice.

30 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not open for browsing on a sunday

Despite their website claiming they open half an hour earlier on a Sunday(selly oak) and also the ai bot it seems the store does not know this. Told it was google who I should complain to.

28 april 2024
Omdöme utan inbjudan
Logotyp för Homebase - Birmingham Selly Oak

Svar från Homebase - Birmingham Selly Oak

Hi Panda,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Betygsatt 5 av 5 stjärnor

I collected my Click and collect order…

I collected my Click and collect order which was ready on a trolley I the roller blind and four paving slabs in the car.I returned in the store to collect four more of the same paving slabs which were on a reduced price.I am delighted with prices and quality of the products I bought and the staff were very friendly and helpful .

24 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We’ve been back and forth to Homebase…

We’ve been back and forth to Homebase Selly Oak sorting paint out for our decoration project. The staff here have been so helpful. They always seem to go the extra yard to help. Unusual in a store to get such service. Keep it up … brilliant service.

20 april 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Easy to click and collect

Easy to click and collect but had to go in the next day as I hadn’t had a receipt for the item which I needed for the warranty. The order hadn’t been closed down on the system so no receipt generated, however I have it now.

18 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A well supported click and collect.

I made an enquiry to check that my product was in stock. The young woman assistant on the phone was polite, helpful and I was contacted shortly afterwards to pick up my goods. A pleasant and efficient experience.

18 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Meet Dave…

I came into store this evening as I'd already purchased a lawnmower. Dave a sales assistant was very helpful he explained my questions very well and also gave me a demonstration and some guidelines in using the particular brand.
Very kind well spoken and helpful. Thank you sir

29 mars 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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