Excellent service. My visit today was dual purpose, for carpet fitting quote and to purchase a small sander. Unfortunately I forgot to take my room measurement diagram but Paul at Tapi was very... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Big thanks to Carole @biggleswade and Hayley @Huntingdon for sorting out my wallpaper issue. Went out of their way to find matching batch number for me, not just checking stock system but actually go... Se mer
Dreadful service. Online order indicated the product available in Biggleswade store. Was greeted by a sales assistant, who didn’t have a clue on ‘click and collect’ process, and informed me my product... Se mer
Företaget har svarat
Ordering easy. Collection, as quick as expected on a busy Sunday afternoon. Getting home to find part of item damaged, not great. Contacted Homebase, no solution available other than return to sto... Se mer
Företaget har svarat
Företagsinformation
- Heminredningsbutik
- Försäljare av badrumsartiklar
- Gör-det-självbutik
- Möbelaffär
- Trädgårdsbutik
- Försäljare av köksmöbler
Om Homebase - Biggleswade
Skrivet av företaget
Homebase
Skrivet av företaget
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktuppgifter
A1 Trading Estate, London Road, SG18 8PW, Biggleswade, Bedfordshire, Storbritannien
- 0345 640 7218
4,1
Bra
97 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 47 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick process of ordering and…
Quick process of ordering and collecting. Staff polite and friendly.
18 juli 2024
Omdöme utan inbjudan
Never enough staff on the till
Never enough staff on the till. Only one person on today who was dealing with everything; enquiries, collections and sales. I asked if they could request someone else and was told there was no one else. I asked for a manager and was told there was no manager!
18 juli 2024
Omdöme utan inbjudan
Svar från Homebase - Biggleswade
Hi Ann,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Order ready to collect
Order ready to collect, minimal waiting time and dealt with in a pleasant manor
2 juli 2024
Omdöme utan inbjudan
Ready at desk,friendly staff,no…
Ready at desk,friendly staff,no problems,good experience.
26 juni 2024
Omdöme utan inbjudan
Very good experience.
Very good experience.
Odering online was super simple everything I needed to know was easy to find. I already had an account so logged in and paid. Was told a delivery day.
Day before had a reminder text message early delivery day I had a message to say a rough time slot. Half hour beforehand a phone call from the delivery drivers was perfect.
Very pleased with our new garden table and chairs very sturdy exactly like the online description
12 juni 2024
Quick and easy to collect.
18 juni 2024
Omdöme utan inbjudan
Great price and very quick and easy…
Great price and very quick and easy pickup
12 juni 2024
Omdöme utan inbjudan
One lady trying to run the checkout and…
One lady trying to run the checkout and click and collect desk, bless her. Running back and forth between the two. Wrong label stuck on my order (wrong name) so took a while to sort out. I used click and collect as I thought it would be quicker, silly me.
10 juni 2024
Omdöme utan inbjudan
Svar från Homebase - Biggleswade
Hi Daniel,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Nice experience
7 juni 2024
Omdöme utan inbjudan
I ordered all my paint when it was on…
I ordered all my paint when it was on offer and it was delivered free and it was all with me by the end of the week .The driver placed it on my wheelie bin so i didn't have to bend down to pick it up very helpful and friendly
1 juni 2024
The gentleman in store was so helpful…
The gentleman in store was so helpful in finding the items I was looking for. Nothing was too much trouble. The store was Homebase Biggleswade and the gentleman was Bailey. Visit 2nd June.
Thank you
2 juni 2024
Omdöme utan inbjudan
3 of 5 items I ordered were picked…
3 of 5 items I ordered were picked wrong. I only noticed one was wrong in store but that one item nobody could find so ended up swapping it for an inferior product. Mind you we did wait 15mins for the paint dept expert to become free at which point I gave up and swapped the item as neither myself or another member of staff could fine the correct one.
Very disappointed especially as I was going to order elsewhere which could have delivered 1 day instead chose to use homebase collection which is a 20min drive and I ended up with 3 incorrect items but its too far away for me to go back again so ordered correct items elsewhere.
1 juni 2024
Omdöme utan inbjudan
Svar från Homebase - Biggleswade
Hi Ian,
We’re sorry you’ve had a disappointing experience instore. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Outstanding efficiency and cheerful staff!
Absolutely delighted with the speed & efficiency of Homebase's click & collect service!
I've been scouring three counties for the hanging baskets I wanted - with no luck! Looked online, found them in Homebase, ordered and collected in just one day. What a brilliant service! Thanks indeed
22 maj 2024
Omdöme utan inbjudan
Ordering easy, item damage process poor.
Ordering easy.
Collection, as quick as expected on a busy Sunday afternoon.
Getting home to find part of item damaged, not great.
Contacted Homebase, no solution available other than return to store, great, 40 mile round trip for a piece of plastic that could be ordered and sent out.
19 maj 2024
Omdöme utan inbjudan
Svar från Homebase - Biggleswade
Hi Leon,
We're sorry that the item you collected from store was damaged, we will raise this with the store management teams to ensure all items are checked before handing them to customers.
Kind Regards
Team Homebase
Good value for money
I found a great BBQ at a very good price. It took 10 days to deliver but I am impressed with the quality now it is unpacked and assembled
19 april 2024
Click and collect stepping stone
Fantastic service got a personal phone call ,very happy would definitely recommend this branch
8 maj 2024
Omdöme utan inbjudan
Building materials order all picked and…
Building materials order all picked and ready to collect within 45 mins of placing the order.
Saved me so much time and effort gathering the products and no charge to just click and collect the order. So quick and simple.
6 maj 2024
Omdöme utan inbjudan
Very quick and easy to order
Very quick and easy to order and very quick to pick up. Thank you.
30 april 2024
Omdöme utan inbjudan
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