I visited the bangor store to get a couple of tools for a gardening job. I was sold the small hand held tool but they wouldn't sell me the extendable pole chainsaw as it was a display model and as the... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It was extremely easy to find the items I needed online, find my nearest store and see that things were in stock there for collection. The checkout process was easy. My only niggle is that I didn’t ge... Se mer
Excellent customer service from a staff member called Mark in your Bangor store. I wanted to purchase large size washing powder and approached Mark to ask where I could locate it. On checking the stoc... Se mer
Ordered this morning and collected this afternoon no queues staff very helpful as always so sorry they are now in administration
Företagsinformation
- Heminredningsbutik
- Försäljare av badrumsartiklar
- Gör-det-självbutik
- Möbelaffär
- Trädgårdsbutik
- Försäljare av köksmöbler
Om Homebase - Bangor
Skrivet av företaget
Homebase
Skrivet av företaget
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktuppgifter
Balloo Retail Park, Balloo Link, BT19 7HJ, Bangor, County Down, Storbritannien
- 0345 640 7185
4,4
Utmärkt
99 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 47 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Friendly and helpful staff.
27 april 2024
Omdöme utan inbjudan
Great staff
Staff were friendly, welcoming and very efficient. Only took a few minutes to collect my order
27 april 2024
Omdöme utan inbjudan
Staff friendly and efficient.
23 april 2024
Omdöme utan inbjudan
Extremely helpful and pleasant staff
Extremely helpful and pleasant staff. Excellent selection of items in store and online.
13 april 2024
Easy collection
Easy collection, despite the collection system not working. The member of staff at customer service was very helpful. Thx
15 april 2024
Omdöme utan inbjudan
Mark in paint dept extremely helpful…
Mark in the paint dept was extremely helpful. Gave great advice- showed/explained to me the full range of paint brushes/ rollers and helped in my choice of paint finish. He was very patient, well informed and without him I wouldn’t have found the paint etc I needed.
9 april 2024
Omdöme utan inbjudan
Quick and efficient service
30 mars 2024
Omdöme utan inbjudan
Order was ready for collection and…
Order was ready for collection and young man carried the heavy item to my car
27 mars 2024
Omdöme utan inbjudan
Great value for money
Staff excellent great value for money. Ordered item at 14.15 and collected it straight away that’s service
26 mars 2024
Omdöme utan inbjudan
Lovely staff
Lady who served and gentleman who took products to car were so helpful - really good experience
Thank you
24 mars 2024
Omdöme utan inbjudan
Very nice lady on the collection desk.
Very nice lady on the collection desk.
16 mars 2024
Omdöme utan inbjudan
Excellent service
Didn’t have to wait at all, very helpful girl got my order sorted quickly and a young man helped me get my order out to my car and loaded it into the boot- excellent service thank you
15 mars 2024
Omdöme utan inbjudan
Excellent Customer Service
Bought a Mitre saw in the Antrim branch which turned out to be unsuitable for my needs so was in Bangor (000185) and couldn’t find my receipt Karen (228579) in Bangor couldn’t have been more helpful with my issues and was friendly throughout she was a real asset to the company
7 mars 2024
Omdöme utan inbjudan
Matthew in Bangor Kitchen Dept.
Matthew in the kitchen department was so helpful. He understood what I was looking for and helped me to design a kitchen that I love.
7 december 2023
First class ordering service
Collected my item immediately I gave the last 4 digits of my order number. Ordered yesterday and available after 10.00 today. First class service. Thanks.
4 mars 2024
Omdöme utan inbjudan
I have shopped in Homebase for a long…
I have shopped in Homebase for a long time and have just moved to Bangor so have been in and out getting things for my new house. Unfortunately, the service I received this afternoon was appalling. I needed to return a can of paint that I had bought as a back up. Put it down and the cashier, Karen, took one look at it and said the seal was broken. I assured her it was not and had not been opened (there was a small dent on the edge which I am fairly certain had been there when we purchased it). She slammed down what she was holding, said “I can’t be bothered arguing with you” and proceeded to thump around on the till. The only way I knew she was actually processing the refund was when she barked at me to put my card on the machine. I told her i did not appreciate the attitude or calling me a liar, (not the words used but the general accusation that was being made) to which she responded with “I am not calling you a liar). She then handed me my receipt and stared at me. I had to ask is that it, to make sure that the transaction has been completed. I have to say that this is the first time in 20 years of shopping at Homebase that I have been spoke to and treated this way and I will have to think carefully about whether I can go back if this is the service I get from someone there.
25 februari 2024
Omdöme utan inbjudan
Svar från Homebase - Bangor
Hi Mark,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Order promptly prepared
Order promptly prepared. Collection couldn't have been easier.
24 februari 2024
Omdöme utan inbjudan
slight delay on delivery date was…
slight delay on delivery date was informed very quickly of change
18 februari 2024
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