Terrible customer service. I cancelled an order in accordance with their T&C’s but I’ve still been charged. Emails and WhatsApp are not being responded to and the phone number just rings out.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My teenage daughter loves Hollywood Browzer products. The Smoother has given her the confidence to remove the hair on her legs independently, and she finds it so easy to use. I recently tried the Brow... Se mer
Hollywood Browzer products are the best dermaplaning items on the market. Others have been known to cause some bleeding and the blades wear easily but not these products- my sensitive skin feels smoot... Se mer
Företaget har svarat
The Hollywood Browzer have changed my life. No more pesky hairs or peach fuzz. For someone who regularly visits the salon (pre covid) I have seen how popular Dermaplanning is. Constantly booking yours... Se mer
Företagsinformation
Skrivet av företaget
Hollywood Browzer Beauty is an award-winning beauty tools and accessories brand specialising in eyebrow shaping, hair removal & dermaplaning tools. The brand was founded in 2017 by former actress and producer, Amy Anzel, after discovering this beauty 'secret' aka dermaplaning, while living in LA. She felt that every woman should experience this same pain free hair removal, eyebrow shaping and glowing skin that celebrities and Hollywood A-Listers were experiencing.
Kontaktuppgifter
13 Whitchurch Lane, Edgware, HA8 6JZ, Middlesex, Storbritannien
- 0203 383 0109
- info@hollywoodbrowzer.com
- www.hollywoodbrowzer.com
4,2
Bra
460 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Love the browzer and will continue to…
Love the browzer and will continue to order when I run out ❤️
31 mars 2023
Svar från Hollywood Browzer
We're so happy to hear that you are pleased with Hollywood browzer 😍💓
i didnt get my order!!!
23 mars 2023
Svar från Hollywood Browzer
Hi Julia, I understand that you are most concerned about your order. I am sorry to see that you had to contact us regarding this issue. I understand the importance of your concern and am committed to providing your required support. Sorry for the inconvenience caused due to this. Kindly understand that we have reached out to our internal team to work on this. Please note that we will send you an email regarding the status of your order. We encourage you to wait for our response and assure you that our teams are working on your request on priority. Appreciate your understanding and patience on this matter. It was a pleasure assisting you today, have a good day.
First order never arrived but sent…
First order never arrived but sent replacement product good has usual
28 februari 2023
Svar från Hollywood Browzer
we are so pleased to hear this! 😊🤞💓
Svar från Hollywood Browzer
We are so happy to hear this. We strive to deliver the best customer experience, and it makes our day to listen to we have accomplished that. For any further questions, please email info@hollywoodbrowzer.com :)
Svar från Hollywood Browzer
Hi Imen,
Thank you for getting in touch with us here at Hollywood Browzer Beauty
I am so sorry that you are yet to receive your order. Due to the holiday seasons there is a royal mail strike. I would give it to the end of this week after speaking to my warehouse this morning.
If you have any queries, please send us an email on info@hollywoodbrowzer.com.We are always happy to answer any queries you may have.
Thanks,
The Hollywood Browzer Team.
Svar från Hollywood Browzer
Thank you so much. Any questions, please do not hesitate to get back in touch.
Such a good product
Such a good product! I've been using this product since and i could say you really need this. Will buy again soon.
17 december 2022
Omdöme utan inbjudan
Svar från Hollywood Browzer
We are so pleased that you're a fan, 💫😍 Any questions, please do not hesitate to get back in touch.
Amazing product and customer service!
Absolutely love my Hollywood Browzer and couldn’t be without it! Their customer service is second to none, i recently ordered the browzer and eyebrow shaper in one however they emailed me afterwards to say unfortunately the combined tool was out of stock however would I accept the browzer and eyebrow shaper separately, and once I agreed they shipped it to me super fast especially over Black Friday. Excellent service and will definitely be recommending to everyone I know. Thanks!
25 november 2022
Omdöme utan inbjudan
Svar från Hollywood Browzer
Amazing! We are so excited to hear this! If you have any questions, please do not hesitate to get in touch with us ✨
Amazing product
Amazing product. Found what I am looking for and it is so easy to use. Great results and fast delivery.
8 december 2022
Omdöme utan inbjudan
Svar från Hollywood Browzer
Oh yes it is! 😍👏Any questions, please do not hesitate to get back in touch.
Satisfied with the item
Satisfied with the item. It's working and in good condition and packaging, fast shipment. Highly recommended item!
Excellent!
Very nice, good quality and very affordable for home use😉.
8 december 2022
Omdöme utan inbjudan
Svar från Hollywood Browzer
Thanks gorgeous! So happy to hear this ❣️🤞💓 Any questions, please do not hesitate to get back in touch.
Absolutely can’t leave without that…
Absolutely can’t leave without that product!!! I have lot of fluff on my face and my makeup always seat on the top. This project removes all the fluff and give you slow less make up application. I have been MUA for 20 years and I can promise you, you need this 🤩
7 november 2022
Svar från Hollywood Browzer
Amazing! We are so pleased to hear this! 😍 ✨
Simple effective and affordable way to…
Simple effective and affordable way to keep your skin fuzz free.
Easy to order, quick to deliver and regular discount.
The whole experience is a positive one.
( and much less painful than threading !)
5 november 2022
Svar från Hollywood Browzer
we love to hear it! 😍🙌🏼
I found Shanel very helpful and a good…
I found Shanel very helpful and a good communicator which is important in business.
2 augusti 2022
Svar från Hollywood Browzer
We're glad to have helped to resolve this matter. If you have any more questions or concerns please let me know. I will be more than happy to assist you. 😍 xx
Not for me
Not for me
Complete waste money
It marked my face even tho I.was gentle did everything right.
Won't be re purchasing
10 juli 2022
Svar från Hollywood Browzer
We are so sorry that you had this experience with the Browzer. Please send us a PM and we will be sure to get this sorted out for you.✨
Order taken and advised 3-5 working…
Order taken and advised 3-5 working days for delivery. Over a week passed with no update to order being dispatched. Emailed customer services to be advised item out of stock and would be a further 2 weeks. Took a total of 4 weeks to arrive.
4 juli 2022
Svar från Hollywood Browzer
I am so sorry about the delay in your order arriving :(. We want to do everything we can help you have a good experience with the Hollywood Browzer. Please email info@hollywoodbrowzer.com. x
Wonderful and helpful customer service 👍
I had trouble finding the correct blades for my Hollywood smoother from other well known stockists. They didn't click properly into place and sat proud. Thankfully after getting in touch I was successfully helped and sent the correct fitting blades. Customer service is just wonderful 😘
Thank you
5 juni 2022
Svar från Hollywood Browzer
we are so pleased to hear this! 😊 We want to do everything we can to ensure that you have a positive experience with us here at Hollywood Browzer Beauty ⚡️
The service from Hollywood browser was…
The service from Hollywood browser was brilliant. I had been sent the wrong replacement heads and they sorted it all out for. Excellent
31 maj 2022
Svar från Hollywood Browzer
we love to hear it! 😍🙌🏼
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.