HMV are great , a trusted company , ordering is easy , kept informed regarding delivery , If I use click & collect Wolverhampton is my local store and they are a pleasure to deal with. Highly recomme... Se mer
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Plats
Byt plats8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff are knowledgeable, and take interest in your purchases. Music is about community for me and when staff talk about the music you buy and show interest in shows you are seeing, then it becomes... Se mer
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Purchased some things from the website for collection from my local store, order was despatched very quickly arrived as store within 2 days and collection was easy! (Quick shout out to the staff in th... Se mer
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I purchase 2 DVDs regarding the insidious series. Having watched three of them for free on Tubi I was interested to see the remaining two. It was just as cheap to purchase DVDs as to buy a digital ver... Se mer
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Företagsinformation
Om hmv (UK) - Wolverhampton
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, Storbritannien
4,7
Utmärkt
309 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The required code caused issues.
To start with I couldn't order anything because there was a problem with the site wanting some 6 digit code number but I rang my local store. I was told how to resolve my problem and I managed to order what I wanted thanks to him.
16 december 2024
Svar från hmv (UK) - Wolverhampton
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I still haven’t received part of my…
I still haven’t received part of my online order. It was dispatched on the 19th dec! And still missing the dvd
28 december 2024
Svar från hmv (UK) - Wolverhampton
Hi Amy
Thanks for leaving us a review.
We can see that you have been in touch with us regarding your experience and we will get back to you as soon as possible.
Svar från hmv (UK) - Wolverhampton
Hi Paul
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Helpful staff, order received no problems
I was advised my item was delayed by email, staff were helpful when I enquired in store.
Got the item before Christmas, with no problems. Thank you 😊
11 december 2024
Svar från hmv (UK) - Wolverhampton
Hi Ruth
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
One more xmas gift sorted 👍
Easy ordering . Good communication on items arrival. Swift delivery to store welcoming staff in store on collection of item
14 december 2024
Svar från hmv (UK) - Wolverhampton
Hi Wendy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good customer service went above and…
Good customer service went above and beyond to find what I needed
10 december 2024
Svar från hmv (UK) - Wolverhampton
Hi Nicola
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A media store you can trust.
I have been purchasing many products from HMV for a few years now and I personally believe they are the best. Online ordering is a fantastic experience, in-store buying is very relaxed and the staff are very helpful and professional. Overall a great company and they will always have my support.
11 december 2024
Svar från hmv (UK) - Wolverhampton
Hi Jamie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was notified as things progressed and…
I was notified as things progressed and ordering was very easy .will use again as have done for a number of years.
7 december 2024
Svar från hmv (UK) - Wolverhampton
Hi Pauline
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar från hmv (UK) - Wolverhampton
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Wolverhampton
Hello bryan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great customer service
Was given very helpful advice on what product to buy and the shop assistant arranged for it to be delivered to my home. Received the item within a couple of days. The Wolverhampton staff are always very helpful and friendly. Very pleased with the service I received
25 november 2024
Svar från hmv (UK) - Wolverhampton
Hi Mandy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Wolverhampton
Hi Tessa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Wolverhampton
Hi Phil
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
cd box set by Darts
Got me a cd box set by Darts
nobody else had and did not take the mick on the price.
Thank you
23 november 2024
Svar från hmv (UK) - Wolverhampton
Hi Andy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar från hmv (UK) - Wolverhampton
Hi Mr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful assistance in finding the item…
Helpful assistance in finding the item I wanted , and fast delivery.
16 november 2024
Svar från hmv (UK) - Wolverhampton
Hi Helen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Pre ordered on HMV online
Pre ordered on HMV online, it was really simple and I the communication was great, my order arrived early for click and collect, and the staff in store were really friendly and helpful
1 november 2024
Svar från hmv (UK) - Wolverhampton
Hi Mark
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Wolverhampton
Hi William,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Hi well when you buy stuff click &…
Hi well when you buy stuff click & collect from anybody anywhere you expect it to there the next day. And that's what lve experience always. But with you I had to wait whatever it was 2 or 3 days I couldn't believe it. So no I want be using you again. Very annoyed.
Michael Carter
18 oktober 2024
Svar från hmv (UK) - Wolverhampton
Hi Michael
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please be advised our Click & collect service information can be found in our help centre on the website:
You'll receive an email when the item is dispatched from our warehouse and another when the item is ready to collect from the store of your choice.
Your order should reach the store within 2-5 days after placing the order, provided the item is in stock at our warehouse.
We dispatch items as soon as they are available, so please bear in mind that your items may arrive at the store at different times. You’ll receive separate dispatch emails per parcel and we’ll email you as soon as an item is ready to collect.
Kind regards
Svar från hmv (UK) - Wolverhampton
Hi Jasbir
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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