I always look forward to visiting HMV. I go looking for a vinyl album that I know I want, but when I leave the store I always have at least one other album that I didn't realise I wanted, that was un... Se mer
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85 / 86 Golden Square,, WA1 1QE Warrington, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I always look forward to visiting HMV. I go looking for a vinyl album that I know I want, but when I leave the store I always have at least one other album that I didn't realise I wanted, that was un... Se mer
Företaget har svarat
After being frustrated by not being able to use my gift card online Beth H was very helpful and patient in ordering my DVD in-store. I picked a quieter time as I am slower than younger customers and o... Se mer
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What was great was that, unlike many companies, HMV did the simple things well - making life easier for me. I ordered 2 CDs - one of which had a set release date. I received appropriate update and BOT... Se mer
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A simple way of shopping, if it wasn't in stock it could be ordered, my first purchase had a scratch so took it back, and I was given a choice of pick up or home delivery, staff were helpful. Job done... Se mer
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Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportSkrivet av företaget

85 / 86 Golden Square,, WA1 1QE, Warrington, Storbritannien
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I always look forward to visiting HMV. I go looking for a vinyl album that I know I want, but when I leave the store I always have at least one other album that I didn't realise I wanted, that was until I found it amongst the huge selection in HMV

Svar från hmv (UK) - Warrington
Great staff, and people who know what they are doing and know there stuff about music, films and other.

Svar från hmv (UK) - Warrington
Great service in The store staff very professional and happy to help. my order came through the post very quickly

Svar från hmv (UK) - Warrington
Friendly and knowledgeable staff at Warrington branch. Ease of ordering. Quick delivery to store. Overall efficient experience which I would recommend.

Svar från hmv (UK) - Warrington
Amazing staff in HMV Warrington. Super informative & helpful always

Svar från hmv (UK) - Warrington
No waiting around. My parcel had been there a week the cashier still found it straightaway.
Very polite. I would order from HMV again
I opted for click & collect.

Svar från hmv (UK) - Warrington
Staff friendly and order taken efficiently. Order fulfilled quickly (ahead of estimated delivery date). Very pleased.

Svar från hmv (UK) - Warrington
had a problem with one of my purchases, the aftercare service was sublime.

Svar från hmv (UK) - Warrington
The staff are always helpful, professional, polite, respectful, knowledgeable and talk to me. They are nice to have a conversation with and make my visits enjoyable.

Svar från hmv (UK) - Warrington
The staff were great in helping me with getting my Blu,ray and ordering it for me

Svar från hmv (UK) - Warrington
Refund policy needs reviewing! I had a bad experience purchasing an item online. Travelled to the nearest HMV which was 6-7 miles away to seek a refund. Told at the till exchange or credit note. You can return via online, attempted this and you are charged more money £3-£4 extra to have shipped back to the company. What a load of time wasting, full refund should be given by the store, which is HMV. Tried to contact HMV directly extra charge to my phone bill due to 084 number. This problematic purchase has put me off shopping with the company.
After receiving a reply to my review it still is the case I mentioned. Awkward way of dealing with a return when most stores will and do returns to store FREE. Less hassle for customers and more likely to shop again with the brand. That reply just repeated what I said and offered no actual help. I'm sure a managers discretion at stores could be applied for sorting and dealing with returns.

Svar från hmv (UK) - Warrington
Counter staff at the Warrington branch were very helpful and ordered the vinyl I wanted to be delivered to my home address.

Svar från hmv (UK) - Warrington

Svar från hmv (UK) - Warrington
From finding what I wanted to ease of ordering and paying to delivery.wonderful,seamless service

Svar från hmv (UK) - Warrington
Emailed to say my order was delivered and ready too collect on the release date
Easy to collect package perfect ie no dinks or marks.

Svar från hmv (UK) - Warrington
I got my package in perfect condition, it would 5 stars but they left it in the open behind my gate. Luckily my neighbour picked it up. I feel that’s more of a Royal Mail thing so I seriously would buy again

Svar från hmv (UK) - Warrington
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