It is always a pleasure to shop in store or on-line, but do prefer in store as the help and information is there always and easy to get. I always get good customer care, thanks to everyone who works... Se mer
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Plats
Byt platsUnit 1, 18 - 20 St Mary's Square, SA1 5HR Swansea, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The last major retailer that deals in new physical media like dvds and Blu-ray. Always helpful staff. Glad to see them return from nearly going under and hope they keep going long term. The stores hav... Se mer
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1. The staff were pleasant and polite. 2. They handled my order efficiently. 3. And in no time at all I received my order exactly as I requested and in perfect condition. Conclusion? 1 + 2 + 3 = One... Se mer
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Pre ordering was easy and straight forward arrived on the day they gave me packaging was first class
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Företagsinformation
Om hmv (UK) - Swansea
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit 1, 18 - 20 St Mary's Square, SA1 5HR, Swansea, Storbritannien
4,8
Utmärkt
276 omdömen
Ber kunder att lämna omdömen
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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My order arrived when they said store…
My order arrived when they said store clean and tidy staff very efficient
19 juni 2026
Svar från hmv (UK) - Swansea
Hi Protheroe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent ordering service
Excellent ordering service, comms, delivery etc
Thanks HMV Swansea
17 juni 2026
Svar från hmv (UK) - Swansea
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick and reliable service 👍
13 juni 2026
Svar från hmv (UK) - Swansea
Hello Mark
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Pre ordering was easy and straight…
Pre ordering was easy and straight forward arrived on the day they gave me packaging was first class
16 juni 2026
Svar från hmv (UK) - Swansea
Hi Leighton
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Iike this dvd really good item and…
Iike this dvd really good item and thank you very munch and CD regards daniel smith
12 juni 2026
Svar från hmv (UK) - Swansea
Hi Daniel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The Best Place to Shop for Great Films - HMV
It is always a pleasure to shop in store or on-line, but do prefer in store as the help and information is there always and easy to get. I always get good customer care, thanks to everyone who works in the Swansea HMV Store. Plus I never have to wait very long when I order particular DVDs. My one gripe, I want to see more musicals, concerts and shows on DVD please.
9 juni 2026
Svar från hmv (UK) - Swansea
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always excellent customer service from…
Always excellent customer service from the staff at Swansea branch
3 juni 2026
Svar från hmv (UK) - Swansea
Hi jonathan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great help to choose
Thank you for your help and guidance in assessing record decks. Sales and delivery were excellent.
25 december 2025
Svar från hmv (UK) - Swansea
Hi Thomas
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Swansea
Hello Terence
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
1 + 2+ 3
1. The staff were pleasant and polite. 2. They handled my order efficiently. 3. And in no time at all I received my order exactly as I requested and in perfect condition.
Conclusion? 1 + 2 + 3 = One very satisfied customer 😊
21 maj 2026
Svar från hmv (UK) - Swansea
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Swansea
Hi mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good service
Very good service , promp and exactly what I ordered from one store in Swansea to Cheltenham store
17 maj 2026
Svar från hmv (UK) - Swansea
Hi Sarah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff
All the staff were helpful and obliging. And made me feel confident to ask stuff that I wasn't sure about.
18 maj 2026
Svar från hmv (UK) - Swansea
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order huge choice of music etc
Easy to order huge choice of music etc. Just such a unique store
14 maj 2026
Svar från hmv (UK) - Swansea
Hi Steven
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Bluray in great condition and on time
Bluray was delivered in perfect sealed condition and arrived quickly. It was well packed and posted with care.
7 maj 2026
Svar från hmv (UK) - Swansea
Hi Mark,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar från hmv (UK) - Swansea
Hi Paul,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always great choice in store with…
Always great choice in store with knowledgeable and friendly staff who give great service
3 maj 2026
Svar från hmv (UK) - Swansea
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Minimal wait to be served with friendly…
Minimal wait to be served with friendly and chatty staff
16 april 2026
Svar från hmv (UK) - Swansea
Hi Richard
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
When ever I buy music the only place…
When ever I buy music the only place for me is HMV, would like more music CDs from movie soundtracks other than that my fave place for music and accessories too. 😎👌🏻
17 april 2026
Svar från hmv (UK) - Swansea
Hi Emma,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
helpful service and went through at…
helpful service and went through at least seven different albums with me to differentiate between which one was the best.
9 april 2026
Svar från hmv (UK) - Swansea
Hi Carys
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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