The sales assistant was very helpful, they located the Album that was in stock and ordered the one that wasn’t. Their estimated timescale for delivery was spot on and Royal Mail was used who tend to... Se mer
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Plats
Byt platsUnit SU20, Darwin Shopping Centre, Pride Hill, SY1 1BN Shrewsbury, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was highly stressed going into the shop in Shrewsbury with a 15-year-old and a 5-year-old, both of whom are hyperactive and neurodiverse. My 15-year-old wanted a record player along with his new gui... Se mer
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Reviewing postal order: Ordered an item to receive on its release date and it arrived the day after, even though it advised it was in transit on the day. Reviewing local store: Had an unexpected da... Se mer
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Following a great in store purchase in your Shrewsbury store, I went online to buy another gift. Excellent ordering process, fast dispatch and overall great service. Would highly recommend this store... Se mer
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Företagsinformation
Om hmv (UK) - Shrewsbury
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit SU20, Darwin Shopping Centre, Pride Hill, SY1 1BN, Shrewsbury, Storbritannien
4,9
Utmärkt
197 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från hmv (UK) - Shrewsbury
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Shrewsbury
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I wanted a CD
I wanted a CD. The guy in the shop in Shrewbury's Darwin Centre ordered it for me. HMV told me when it was dispatched and when it had reached the store. I went and collected it. Well wrapped and in good condition. Very happy with the service.
12 juni 2026
Svar från hmv (UK) - Shrewsbury
Hi Sue
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I liked that the people are nice
I liked that the people are nice. They talk to me about my purchase. :)
2 juni 2026
Svar från hmv (UK) - Shrewsbury
Hi Rubie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Shrewsbury
Hi Liam
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Shrewsbury store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Svar från hmv (UK) - Shrewsbury
Hi Glyn
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our hmv Shrewsbury store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Fear the walking dead season 7
Communication is good they emailed me when it was available to pick up
12 maj 2026
Svar från hmv (UK) - Shrewsbury
Hi Kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good service
The sales assistant was very helpful, they located the Album that was in stock and ordered the one that wasn’t. Their estimated timescale for delivery was spot on and Royal Mail was used who tend to be the most reliable delivery company in my area.
13 maj 2026
Svar från hmv (UK) - Shrewsbury
Hi Gillian,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I easily found what I was looking for. The member of staff was polite and efficient.
Eadily found what Ibwad
5 maj 2026
Svar från hmv (UK) - Shrewsbury
Hi Anthony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
BRILLIANT EXPERIENCE HIGHLY RECOMMENDED
Following a great in store purchase in your Shrewsbury store, I went online to buy another gift. Excellent ordering process, fast dispatch and overall great service. Would highly recommend this store and will use again without hesitation, thank you.
2 maj 2026
Svar från hmv (UK) - Shrewsbury
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Shrewsbury
Hi Clair
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great store.
Went into Shrewsbury store to order vinal record,staff very helpful and posted it to me.
18 april 2026
Svar från hmv (UK) - Shrewsbury
Hi Jean
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to find cd i wanted online simple…
Easy to find cd i wanted online simple process to order and collected from local HMV store
15 april 2026
Svar från hmv (UK) - Shrewsbury
Hi Stuart
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I love being able to browse in a store…
I love being able to browse in a store - The staff are all really helpful
9 april 2026
Svar från hmv (UK) - Shrewsbury
Hello StooPick
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Collectors editions
Since the start of the pandemic, I've been buying & pre-ordering most of my blurays & collectors editions from HMV. They always arrive in good time & in excellent condition.
3 april 2026
Svar från hmv (UK) - Shrewsbury
Hi Richard
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order
Easy to order. Helpful and friendly customer service, instore and in the customer service centre
27 mars 2026
Svar från hmv (UK) - Shrewsbury
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly staff in the Shrewsbury branch
Friendly staff in the shop and a very efficient service emails kept me up to date with collection etc
27 mars 2026
Svar från hmv (UK) - Shrewsbury
Hi Jude
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reviewing postal order
Reviewing postal order: Ordered an item to receive on its release date and it arrived the day after, even though it advised it was in transit on the day.
Reviewing local store: Had an unexpected day off, went to the store in release day, and there was no effort to set up items. Even if I bought the item in store, there was no explanation for the differences between them. Some items weren’t out on the floor at all. I wasn’t provided with a free item with a purchase either, even though a customer before me was, and had to ask for it. HMV didn’t care about this release, only Pokémon apparently. Don’t think I’ll use HMV in future. :(
20 mars 2026
Svar från hmv (UK) - Shrewsbury
Hello,
Thank you for your feedback.
We are very sorry to hear of your experience and for any disappointment as a result of this.
Whilst we aim for items to arrive upon release there can be occasions where this is unable to be guaranteed, and we will try to update customers as much as possible regarding this.
Please be assured that your comments shall be passed onto the relevant teams for their reference.
Nothing was too much trouble
Nothing was too much trouble, an order was placed for the items I required immediately, and a warm welcome when I collected the order will make me return soon.
18 mars 2026
Svar från hmv (UK) - Shrewsbury
Hi Jean,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Shrewsbury
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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